Microsoft
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United States
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Professional Services
Microsoft Technographics
Microsoft Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Microsoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 221000 Microsoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Microsoft has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2021, SAP HCM Benefits for Benefits Administration in 2007, BookingLive for Reservation and Booking Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Microsoft is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Vertex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Microsoft revenues, which have grown to $243.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Microsoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Microsoft Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | SAP ERP ECC 6.0 | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
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ERP Financial | ERP Financial Management |
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2017 | 2021 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Expense Management | ERP Financial Management |
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2021 | 2022 |
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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Tax Management | ERP Financial Management |
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2018 | 2018 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2007 | 2008 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2017 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2016 | 2017 |
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Recruiting | HCM |
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2023 | 2023 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2010 | 2010 |
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Talent Sourcing | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BookingLive | Legacy | BookingLive | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Microsoft implemented BookingLive, a Reservation and Booking Management application, for its Microsoft for Startups programme to manage workshops, training and events within the CRM area. The BookingLive solution went live in September 2018 and was provisioned as a scalable, GDPR-compliant bookings system deployed for use across Microsoft regions.
Deployment centered on bookings orchestration for training and events, covering scheduling, capacity management and participant registration workflows tied to the Microsoft for Startups programme. BookingLive was aligned operationally with event management and CRM workflows, and the implementation emphasized data protection controls and centralized booking governance across regions. Governance and rollout standardized event intake and registration processes for workshops and training across regional teams. According to the vendor case study BookingLive increased average participants per event from approximately 50 to approximately 265.
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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AI Frameworks and Libraries | AI Development |
|
2015 | 2016 |
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AI infrastructure | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2022 | 2022 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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ML and Data Science Platforms | AI Development |
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2015 | 2015 |
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ML and Data Science Platforms | AI Development |
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2019 | 2019 |
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ML and Data Science Platforms | AI Development |
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2023 | 2024 |
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ML and Data Science Platforms | AI Development |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
|
2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Cognitive Computing | AI-Powered Application |
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2022 | 2022 |
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Cognitive Computing | AI-Powered Application |
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2022 | 2022 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Natural Language Processing | AI-Powered Application |
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2025 | 2025 |
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Natural Language Processing | AI-Powered Application |
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2021 | 2022 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Analytics and BI, Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2012 | 2012 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2020 | 2021 |
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Blockchain Platform | Blockchain |
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2020 | 2021 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Content Management | Content Management |
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2015 | 2015 |
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Content Management | Content Management |
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2014 | 2014 |
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Contract Lifecycle Management | Content Management |
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2025 | 2025 |
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Digital Asset Management | Content Management |
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2009 | 2009 |
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Document Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2021 | 2021 |
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Print Management | Content Management |
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2019 | 2020 |
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Print Management | Content Management |
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2001 | 2001 |
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Video Editing | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Advanced Planning and Scheduling | SCM |
|
2018 | 2018 |
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Supply Chain Management | SCM |
|
2017 | 2019 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
|
2019 | 2019 |
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Environmental, Social, and Governance (ESG) | EPM |
|
2000 | 2000 |
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EPM | EPM |
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2014 | 2014 |
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EPM | EPM |
|
2020 | 2021 |
|
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EPM | EPM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2019 | 2019 |
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Application Performance Management | ITSM |
|
2016 | 2016 |
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IT Service Management | ITSM |
|
2017 | 2017 |
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Remote Monitoring and Management | ITSM |
|
2009 | 2009 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
|
2004 | 2004 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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3D Modeling | PLM and Engineering |
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2025 | 2025 |
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Product Lifecycle Management | PLM and Engineering |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
|
2016 | 2016 |
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Sourcing | Procurement |
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2014 | 2015 |
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Sourcing | Procurement |
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2023 | 2023 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Performance Management | SPM |
|
2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2008 | 2008 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2014 | 2014 |
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Master Data Management | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2006 | 2006 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2025 | 2025 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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Network Virtualisation | IaaS |
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2023 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2015 | 2015 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2024 | 2024 |
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Threat Modeling | CyberSecurity |
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2019 | 2019 |
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Threat Modeling | CyberSecurity |
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2025 | 2025 |
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Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP | Managed Services Provider (MSP) |
|
2023 | 2024 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
|
2022 | 2023 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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IoT Platform | Internet of Things |
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2019 | 2019 |
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IoT Platform | Internet of Things |
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2013 | 2014 |
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IT Decision Makers and Key Stakeholders at Microsoft
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Microsoft Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Microsoft Technographics
Microsoft is a Professional Services organization based in United States,
with around 221000 employees and annual revenues of $243.00 billion.
Microsoft operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, SAP HCM Benefits and BookingLive,
covering areas like ERP Financial, Benefits Administration and Reservation and Booking Management.
Microsoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, SAP and BookingLive.
Microsoft recently adopted applications including
CoreWeave Compute Services in 2025, OpenAI Sora in 2025 and LatentView LASER in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Microsoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Microsoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Microsoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.