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Microsoft Technographics
Microsoft Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Microsoft and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 228000 Microsoft employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Microsoft has purchased the following applications: SAP S/4HANA Cloud for ERP Financial in 2017, SAP HCM Benefits for Benefits Administration in 2007, BookingLive for Reservation and Booking Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Microsoft is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Vertex or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Microsoft revenues, which have grown to $320.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Microsoft intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Microsoft Tech Stack and Enterprise Applications
Microsoft ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4HANA Cloud | ERP Financial | ERP | n/a | 2017 | 2021 |
Microsoft (2017) selected SAP S/4HANA Cloud as its ERP Financial application to replace SAP ERP ECC 6.0. The S/4HANA deployment is structured under SAP’s RISE with SAP single‑SLA offering, which assigns licensing, technical management, hosting and support responsibilities to SAP while Microsoft hosts its S/4HANA instances on Azure. After moving its SAP footprint to Azure in 2021, Microsoft initiated planning and assessment work for the migration and has engaged third parties to perform portions of the technical migration.
The implementation includes core finance and operations and touches existing SAP applications at Microsoft such as SuccessFactors and Integrated Business Planning, requiring defined integrations to surrounding Microsoft systems that fall outside the RISE scope. The stated objectives are modernization of legacy ECC systems ahead of end-of-mainstream-support in 2027 and to demonstrate Microsoft’s capability to host and operate a large, complex S/4HANA environment on Azure within the RISE framework.
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Expense Management | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2021 | 2022 |
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Tax Management | ERP |
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2018 | 2018 |
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Microsoft HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2007 | 2008 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2016 | 2017 |
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Employee Engagement | HCM |
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2020 | 2020 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2016 | 2017 |
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Recruiting | HCM |
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2023 | 2023 |
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Succession and Leadership Planning | HCM |
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2016 | 2016 |
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Talent Sourcing | HCM |
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2010 | 2010 |
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Talent Sourcing | HCM |
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2023 | 2023 |
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Microsoft ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BookingLive | Legacy | BookingLive | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Microsoft implemented BookingLive, a Reservation and Booking Management application, for its Microsoft for Startups programme to manage workshops, training and events within the CRM area. The BookingLive solution went live in September 2018 and was provisioned as a scalable, GDPR-compliant bookings system deployed for use across Microsoft regions.
Deployment centered on bookings orchestration for training and events, covering scheduling, capacity management and participant registration workflows tied to the Microsoft for Startups programme. BookingLive was aligned operationally with event management and CRM workflows, and the implementation emphasized data protection controls and centralized booking governance across regions. Governance and rollout standardized event intake and registration processes for workshops and training across regional teams. According to the vendor case study BookingLive increased average participants per event from approximately 50 to approximately 265.
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Travel Management | ERP Services and Operations |
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2023 | 2023 |
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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Microsoft AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AI Frameworks and Libraries | AI Development |
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2015 | 2016 |
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AI infrastructure | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2022 | 2022 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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ML and Data Science Platforms | AI Development |
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2015 | 2015 |
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ML and Data Science Platforms | AI Development |
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2019 | 2019 |
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ML and Data Science Platforms | AI Development |
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2023 | 2024 |
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ML and Data Science Platforms | AI Development |
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2023 | 2023 |
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Microsoft AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Cognitive Computing | AI-Powered Application |
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2022 | 2022 |
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Cognitive Computing | AI-Powered Application |
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2022 | 2022 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Natural Language Processing | AI-Powered Application |
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2025 | 2025 |
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Natural Language Processing | AI-Powered Application |
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2021 | 2022 |
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Natural Language Processing | AI-Powered Application |
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2019 | 2019 |
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Microsoft Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2025 | 2025 |
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Analytics and BI, Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2012 | 2012 |
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Microsoft Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2021 |
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Blockchain Platform | Blockchain |
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2020 | 2021 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Microsoft Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Event Management | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Microsoft Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Content Management | Content Management |
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2014 | 2014 |
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Content Management | Content Management |
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2021 | 2021 |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Contract Lifecycle Management | Content Management |
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2025 | 2025 |
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Digital Asset Management | Content Management |
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2009 | 2009 |
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Document Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2021 | 2021 |
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Print Management | Content Management |
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2019 | 2020 |
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Print Management | Content Management |
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2001 | 2001 |
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Video Editing | Content Management |
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2016 | 2016 |
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Microsoft SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2018 | 2018 |
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Supply Chain Management | SCM |
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2017 | 2019 |
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Microsoft CRM
Microsoft EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2019 | 2019 |
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Environmental, Social, and Governance (ESG) | EPM |
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2000 | 2000 |
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EPM | EPM |
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2014 | 2014 |
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EPM | EPM |
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2020 | 2021 |
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EPM | EPM |
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2018 | 2018 |
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Microsoft ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Remote Monitoring and Management | ITSM |
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2009 | 2009 |
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Microsoft Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2004 | 2004 |
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Microsoft PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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3D Modeling | PLM and Engineering |
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2025 | 2025 |
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Product Lifecycle Management | PLM and Engineering |
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2022 | 2022 |
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Microsoft Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2014 | 2015 |
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Sourcing | Procurement |
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2023 | 2023 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Microsoft SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2019 | 2019 |
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Microsoft TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Treasury Management | TRM |
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2008 | 2008 |
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Microsoft PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2014 | 2014 |
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Apps Development | PaaS |
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2022 | 2022 |
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Master Data Management | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2016 | 2016 |
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Test Automation Platform | PaaS |
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2006 | 2006 |
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Test Automation Platform | PaaS |
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2018 | 2018 |
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Microsoft IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Backup as a Service (BaaS) | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2025 | 2025 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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Network Virtualisation | IaaS |
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2023 | 2024 |
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Microsoft CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2015 | 2015 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2024 | 2024 |
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Threat Modeling | CyberSecurity |
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2019 | 2019 |
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Threat Modeling | CyberSecurity |
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2025 | 2025 |
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Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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Microsoft Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Workplace & Communications MSP, Security MSP, AIOps MSP | Managed Services Provider (MSP) |
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2023 | 2024 |
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Microsoft Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2022 | 2023 |
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Microsoft Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2019 | 2019 |
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IoT Platform | Internet of Things |
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2013 | 2014 |
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IT Decision Makers and Key Stakeholders at Microsoft
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Procurement Officer | CXO | Procurement | |
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Senior Public Relations Manager | Manager | Marketing | |
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Chief People Officer & EVP, Human Resources | CXO | HR | |
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Corporate Vice President, Human Resources | VP | HR | |
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VP Corporate HR | VP | HR | |
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Director Workforce | Director | HR | |
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Director of Business Management, Total Rewards | Director | HR | |
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HR Director - Corporate Employee Relations | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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HR Director | Director | HR | |
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Tax Director | Director | Finance | |
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Director, Global Payroll (Americas) | Director | Finance | |
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Senior IT Manager | Manager | IT | |
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Senior HR Program & Benefits Manager at Microsoft Ireland | Manager | HR | |
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Senior Manager - Credit BI & Analytics | Manager | IT | |
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Senior Director | Customer Experience (CX) | Director | Customer Service | |
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Corporate Vice President, Worldwide Tax and Trade | VP | Investment | |
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Director, Benefits Taxation | Director | HR | |
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Corporate Vice President and Deputy General Counsel | VP | Finance | |
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Chief of Staff, Corporate Legal Affairs | Legal Business, Programs, and Operations | CXO | Legal | |
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Associate General Counsel/GM, Head of Compliance & Ethics Governance, Training, and Culture | Director | HR | |
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Corporate Vice President Human Resources | VP | HR | |
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Director of Legal Operations | Director | Legal | |
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Global Data Center Portfolio Management Director | Director | Investment | |
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Senior Program Manager, Data Center Portfolio Management | Manager | Investment | |
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Senior Director of Impact Investments | Director | Investment | |
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Senior Product Marketing Manager | Manager | Marketing | |
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Senior Product Marketing Manager | Manager | Marketing | |
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Insurance and Investments Director | Director | Investment | |
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EVP & COO | CXO | Operations | |
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Apps Being Evaluated by Microsoft Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Microsoft IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Microsoft digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Microsoft Technographics
Microsoft is a Professional Services organization based in United States,
with around 228000 employees and annual revenues of $320.00 billion.
Microsoft operates a diverse technology stack with applications such as
SAP S/4HANA Cloud, SAP HCM Benefits and BookingLive,
covering areas like ERP Financial, Benefits Administration and Reservation and Booking Management.
Microsoft has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and BookingLive.
Microsoft recently adopted applications including
CoreWeave Compute Services in 2025, OpenAI Sora in 2025 and LatentView LASER in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Microsoft’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Microsoft’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Microsoft technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.