Statefarm
One State Farm Plaza,
Bloomington, 61710, IL,
United States
Bloomington, 61710, IL,
United States
1 309-766-2311
Insurance
Statefarm Technographics
Statefarm Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Statefarm and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 67000 Statefarm employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Statefarm has purchased the following applications: Exela Lockbox for AR Automation in 2011, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Statefarm is running and its propensity to invest more and deepen its relationship with Exela Technologies , Oracle , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Statefarm revenues, which have grown to $123.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Statefarm intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Statefarm Tech Stack and Enterprise Applications
Statefarm ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP | n/a | 2011 | 2012 |
In 2011, Statefarm implemented Exela Lockbox to support AR Automation across its ISC Payment Centers, with configuration focused on remittance processing for paper payments at ISC Central and ISC East. Exela Lockbox was provisioned to handle image capture, automated batch assignment, reconciliation workflows, extract generation, and end of day processing for the insurer's internal cash operations.
The implementation included onsite document capture infrastructure, with two Opex 7200 scanners added to each payment center and new job names created on each Opex Eagle, scanners configured to auto-assign batch numbers consistent with existing job naming. Captured data and images were routed to a landing zone called Client Capture, where processing continued through BancTec Pay Courier software; functionality retained the ability to manually update payment information at the transaction or batch level, run reconciliation, transmit images to FileNet, and produce multiple extract, detail, and XML files for the Internal Cash system, while supporting the End of Day flow.
Integrations explicitly included BancTec Pay Courier for downstream remittance processing, FileNet for image archival, and the Internal Cash system for extract and XML delivery, with batch programs compiled and executed using JCL. The technical and test environment referenced COBOL, JCL, VSAM, IMS, DB2, RMS, STE, SPUFI, Testlink, Lotus Notes, BRP trac system and SharePoint, indicating mainframe batch orchestration and database interrogation were part of operational validation.
Governance and rollout included compressed QA cycles, a System Test plan drafted within the first 15 days, and structured testing across functional, system, integration and regression phases. Testing responsibilities encompassed test case and test data preparation, defect logging and tracking, knowledge transfer to offshore teams, and coordination between business analysts, developers, and onsite QA resources to operationalize Exela Lockbox for AR Automation.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2016 | 2016 |
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Statefarm HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Statefarm implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System, embedding the platform into the public careers site to centralize external application intake. The deployment of iCIMS Recruit Applicant Tracking System served the talent acquisition and recruiting functions, capturing job requisitions, candidate applications, and initial screening workflows through the embedded career portal. The implementation aligned the careers website with structured applicant tracking and candidate lifecycle orchestration.
Configuration emphasized standard Applicant Tracking System capabilities, including job posting and requisition management, application intake, candidate status tracking, workflow routing for recruiter and hiring manager reviews, and offer initiation support, consistent with recruiting operations. Integration scope explicitly included the Statefarm careers website as the primary candidate touchpoint, with governance focused on recruiting workflow standardization and requisition approval controls to improve hiring process consistency. The system architecture centered on career site integration, talent acquisition teams, and enterprise recruiting processes.
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Benefits Administration | HCM |
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2010 | 2010 |
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Benefits Administration | HCM |
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2014 | 2015 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2021 | 2021 |
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HR Compliance | HCM |
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2017 | 2017 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2014 | 2014 |
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Offboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2024 | 2024 |
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Payroll | HCM |
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2011 | 2011 |
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Recruiting | HCM |
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2024 | 2024 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Talent Assessment | HCM |
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2022 | 2022 |
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Talent Sourcing | HCM |
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2024 | 2024 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Statefarm ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Statefarm implemented Salesforce Field Service (ex ClickSoftware) as part of a Field Service Management program to extend Service Cloud and Field Service Lightning capabilities. The deployment activity is documented from October 2015 to October 2017 and was executed by Salesforce administrators and developers based in Bloomington, IL.
The implementation included development of Apex classes, controller classes, extensions, Apex triggers, Visualforce pages and custom components, alongside Lightning components and the Lightning Design System to deliver field facing screens. Configuration work covered custom objects and master detail relationships, workflows including time based workflows, field updates, email alerts, validation rules, assignment rules, formula fields, and case management within the Salesforce Field Service (ex ClickSoftware) application to support claims and service operations.
Integrations and technical architecture used SOAP API and REST API web service calls, Force.com Web Service API usage with attention to governor limits, and JSON payloads in Apex. Geolocation and routing capabilities were implemented using Google Geolocation Web Service calls and the Google Maps API to calculate distance between points and display route instructions to destinations. Data and change management processes relied on Data Loader for bulk loads, sandbox testing, Change Sets for validation and deployment, and developer tooling such as Eclipse IDE and SVN for source control.
Operational governance emphasized sandbox based testing, migration controls via Change Sets, creation of technical documentation, and ongoing issue identification with recommendations to improve process and requirements. This narrative links Statefarm, Salesforce Field Service (ex ClickSoftware), Field Service Management and business functions including field operations, scheduling and case handling.
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Legal Time and Billing | ERP Services and Operations |
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2014 | 2014 |
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Statefarm Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Statefarm Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Statefarm Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Statefarm SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2010 | 2010 |
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Statefarm CRM
Statefarm EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2016 |
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Statefarm ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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Statefarm Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Statefarm SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2016 | 2016 |
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Statefarm TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2022 |
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Risk Management | TRM |
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2014 | 2014 |
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Statefarm PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Statefarm IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2020 | 2020 |
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Network Management and Monitoring | IaaS |
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2013 | 2013 |
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Statefarm CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2019 | 2019 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Statefarm
| First Name | Last Name | Title | Function | Department | Phone | |
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Technology Director | Director | IT | |
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Vice President, Digital - Analytics, Transformation, Strategy and marketing | VP | Marketing | |
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Assistant Vice President - Enterprise Data & Analytics | VP | IT | |
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Vice President Agency - Sales | VP | Sales | |
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Vice President - Agency/Sales | VP | Sales | |
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Vice President - Agency Sales | VP | Sales | |
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VP Operations | VP | Operations | |
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Vice President Operations - Life/Health | VP | Operations | |
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Vice President - Administrative Services | VP | Operations | |
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Sales Leader Field | Manager | Sales | |
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Assistant Vice President - Human Resources | VP | HR | |
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Vice President - Operations | VP | Operations | |
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Sales Leader | Manager | Sales | |
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Chief Information Officer | Senior Vice President | CXO | IT | |
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Workforce Solutions Director | Director | HR | |
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HR Director | Director | HR | |
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HR Technology Director | Director | HR | |
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VP Operations | VP | Operations | |
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Operations Vice President | VP | Finance | |
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Chief Human Resources Officer | CXO | HR | |
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Technology Manager | Manager | IT | |
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Director- Enterprise Risk Management | Director | Risk | |
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Assistant Vice President, Actuary | VP | Risk | |
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Assistant Vice President & Actuary | VP | Risk | |
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Senior Vice President and Chief Risk Officer | CXO | Risk | |
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Senior Vice President and General Counsel | VP | Legal | |
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Legal Operations - Manager | Manager | Operations | |
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Chief Human Resources Officer | CXO | HR | |
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Vice President Human Resources | VP | HR | |
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Director of Paralegal Services, LDA | Director | Operations | |
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Senior Vice President & Chief Risk Officer | CXO | Operations | |
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Apps Being Evaluated by Statefarm Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Statefarm IT executives and key decision makers. This section highlights Statefarm's latest recorded technology evaluations, including Workday HCM for Core HR on 2026-02-20, IBM Maximo Application Suite for Enterprise Asset Management on 2026-01-08, and SailPoint Identity Platform for Identity and Access Management (IAM) on 2025-12-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Statefarm digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-20 | Statefarm | Evaluated | Workday | Workday HCM | Core HR | HCM |
| 2026-01-08 | Statefarm | Evaluated | IBM | IBM Maximo Application Suite | Enterprise Asset Management | ERP Services and Operations |
| 2025-12-18 | Statefarm | Evaluated | SailPoint Technologies | SailPoint Identity Platform | Identity and Access Management (IAM) | CyberSecurity |
| 2025-10-09 | Statefarm | Evaluated |
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Insurance Policy Administration | ERP Services and Operations |
| 2025-09-10 | Statefarm | Evaluated |
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Insurance Claims Management | ERP Services and Operations |
| 2025-05-19 | Statefarm | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2024-10-10 | Statefarm | Evaluated |
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Procurement | Procurement |
FAQ - APPS RUN THE WORLD Statefarm Technographics
Statefarm is a Insurance organization based in United States,
with around 67000 employees and annual revenues of $123.00 billion.
Statefarm operates a diverse technology stack with applications such as
Exela Lockbox, iCIMS Recruit Applicant Tracking System and Salesforce Field Service (ex ClickSoftware),
covering areas like AR Automation, Applicant Tracking System and Field Service Management.
Statefarm has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, iCIMS and Salesforce.
Statefarm recently adopted applications including
RecruitBPM Hiring & Onboarding in 2024, RecruitBPM Recruitment & ATS in 2024 and RecruitBPM Sourcing & Job Board in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Statefarm’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Statefarm’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Statefarm technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.