Business Process Management Adoption Among the Global Top 100
Business Process Management Adoption Among the Global Top 100

This report delves into the adoption of Business Process Management by the Global Top 100 companies, both privately-held and publicly-traded, as ranked by size, including employee count and revenue metrics, such as those found in the Fortune 1000 and Global 2000 listings. We explore how these leading enterprises are leveraging Business Process Management to pursue strategic goals and drive lasting benefits across various business functions.

The adoption of Business Process Management within these top companies reveals significant investments in ERP Services and Operations technology, highlighting a broad and diverse approach. These organizations frequently partner with multiple vendors, integrating complementary ERP Services and Operations solutions to achieve their business objectives. This multi-vendor approach allows them to tailor ERP Services and Operations deployments that drive competitive advantages, operational efficiencies, and overall sustainability.

Our latest findings detail the software purchases related to Business Process Management among these top 100 enterprises, their technology investments span a range of ERP Services and Operations tools and solutions, underscoring the complexity of ERP Services and Operations adoption at this level.

Business Process Management Vendors Among the Global Top 100

Broadcom currently holds a 49% market share in the Business Process Management space, making it the leading provider among the Global Top 100, followed by Adobe Systems, Oracle, BP Logix, and TIBCO Software.

VendorsBusiness Process Management AppsMarket Share
BroadcomAppWorx Workload Automation49%
Adobe SystemsAdobe WorkFront23%
OracleOracle Business Process Management7%
BP LogixBP Logix Process Director7%
TIBCO SoftwareTIBCO ActiveMatrix BPM, TIBCO BPM Enterprise, TIBCO iProcess4%
IBMIBM BPM Standard3%
ServiceNowServiceNow Business Continuity Management (BCM), ServiceNow Workflow Automation2%
AprooveAproove Work Management2%
IntegrifyIntegrify Workflow Management1%
Software AGSoftware AG ARIS BPM1%
BizagiBizagi Platform1%
Redwood SoftwareRedwood Workload Automation1%
Grand Total100%

The insights derived from our research will empower marketers, product managers, and IT professionals to better understand the adoption trends shaping the future of Business Process Management. These trends can potentially lead to significant shifts within the competitive landscape, impacting strategies and market positioning for years to come.

By monitoring these top enterprises and their technology choices, we equip our clients with the knowledge needed to anticipate changes and stay ahead in the rapidly transforming world of enterprise software and ERP Services and Operations innovation.

Custom data cuts related to the Business Process Management Market are available:

  • Top Business Process Management Vendors, Market Size and Market Forecast 2023-2027
  • Business Process Management Market By Vertical Market (21 Industry)
  • Business Process Management Market By Country (USA + 45 countries)
  • Business Process Management Market By Region (Americas, EMEA, APAC)
  • Business Process Management Market By Customer Size (revenue, employee count, asset)
  • Business Process Management Market By Channel (Direct vs Indirect)
  • Business Process Management Market By Vendor or Product
    Buyer Intent: Companies Reading this Research Report
    ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
    1. Zeno Group, a United States based Construction and Real Estate organization with 14 Employees
    LogoCompanyIndustryEmployeesRevenueCountryEvaluated
    Zeno GroupConstruction and Real Estate14$2MUnited States2024-11-04

Global Top 100 adopting Business Process Management

The influence of these top 100 organizations on the broader ERP Services and Operations market is profound, despite their representation of only a small segment of the digital transformations we track annually. These companies often serve as early adopters and trendsetters, shaping the future of ERP Services and Operations and driving innovations that impact the industry at large.

Our Buyer Insight Technographics Database provides a closer look at these major organizations, capturing the size and intricacy of their IT stacks, along with the frequency of their technology investments. This unique database reveals patterns in ERP Services and Operations adoption and highlights emerging trends, which are crucial for understanding the evolving landscape of Business Process Management.

Our research team continuously tracks the adoption of various Business Process Management, drawing on both publicly available information, such as press releases and case studies, and proprietary data sources. Each quarter, we update our records to reflect new ERP Services and Operations implementations, providing clients with current and relevant insights into market shifts.

Here are the Global Top 100 companies and their adoption of Business Process Management

CustomerIndustryEmployeesRevenueCountryVendorBusiness Process Management AppsWhen
Inspire BrandsRetail650000$14.6BUnited StatesAdobe SystemsAdobe WorkFront2020
Home DepotRetail465000$15.7BUnited StatesAdobe SystemsAdobe WorkFront2020
UHGHealthcare440000$324.1BUnited StatesBroadcomAppWorx Workload Automation2022
KrogerRetail414000$150.0BUnited StatesAprooveAproove Work Management2020
CognizantProfessional Services347700$19.4BUnited StatesBroadcomAppWorx Workload Automation2016
FedExTransportation328000$90.2BUnited StatesBroadcomAppWorx Workload Automation2017
Costco WholesaleRetail316000$242.3BUnited StatesBroadcomAppWorx Workload Automation2014
JP Morgan ChaseBanking and Financial Services313206$155.0BUnited StatesBroadcomAppWorx Workload Automation2016
Ahold USAConsumer Packaged Goods236000$38.2BUnited StatesAdobe SystemsAdobe WorkFront2020
CitiBanking and Financial Services229000$78.5BUnited StatesBroadcomAppWorx Workload Automation2021
Wells Fargo BankBanking and Financial Services222544$82.6BUnited StatesBroadcomAppWorx Workload Automation2016
Bank of AmericaBanking and Financial Services212000$98.6BUnited StatesBroadcomAppWorx Workload Automation2019
ComcastProfessional Services186000$121.6BUnited StatesRedwood SoftwareRedwood Workload Automation2021
ALDI SUDRetail180000$76.0BGermanyAdobe SystemsAdobe WorkFront2018
AT&TCommunications146040$122.4BUnited StatesBroadcomAppWorx Workload Automation2021
SubscribeLife Sciences131900$85.2BUnited StatesBP LogixBP Logix Process Director2020
SubscribeBanking and Financial Services117000$42.4BFranceTIBCO SoftwareTIBCO ActiveMatrix BPM2015
SubscribeLife Sciences114000$40.1BUnited StatesBP LogixBP Logix Process Director2020
SubscribeAerospace and Defense99800$30.0BUnited KingdomBizagiBizagi Platform2020
SubscribeLife Sciences88000$58.5BUnited StatesBroadcomAppWorx Workload Automation2013
SubscribeAerospace and Defense86886$35.0BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeConsumer Packaged Goods86000$15.5BFranceAprooveAproove Work Management2019
SubscribeManufacturing83000$61.3BUnited StatesAdobe SystemsAdobe WorkFront2016
SubscribeRetail82000$21.2BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeHealthcare78810$20.5BUnited StatesOracleOracle Business Process Management2013
SubscribeProfessional Services75900$14.7BUnited StatesAdobe SystemsAdobe WorkFront2016
SubscribeManufacturing75500$34.1BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeBanking and Financial Services74600$60.4BUnited StatesBroadcomAppWorx Workload Automation2021
SubscribeBanking and Financial Services74000$28.2BUnited StatesBroadcomAppWorx Workload Automation2018
SubscribeLife Sciences70000$60.1BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeBanking and Financial Services70000$28.0BUnited StatesBroadcomAppWorx Workload Automation2010
SubscribeRetail70000$19.6BUnited StatesBroadcomAppWorx Workload Automation2020
SubscribeHealthcare67700$144.5BUnited StatesAdobe SystemsAdobe WorkFront2019
SubscribeInsurance67600$106.4BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeInsurance67600$106.4BUnited StatesIBMIBM BPM Standard2018
SubscribeInsurance67600$106.4BUnited StatesBroadcomAppWorx Workload Automation2023
SubscribeRetail65025$28.3BUnited StatesBroadcomAppWorx Workload Automation2018
SubscribeProfessional Services64000$19.2BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeManufacturing64000$23.1BUnited StatesOracleOracle Business Process Management2009
SubscribeOil, Gas and Chemicals62000$344.6BUnited StatesBroadcomAppWorx Workload Automation2017
SubscribeInsurance61432$62.1BUnited StatesBroadcomAppWorx Workload Automation2018
SubscribeRetail60000$16.0BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeProfessional Services59300$4.8BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeBanking and Financial Services55767$24.2BCanadaTIBCO SoftwareTIBCO BPM Enterprise2015
SubscribeHealthcare55000$16.0BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeHealthcare54000$16.5BAustraliaOracleOracle Business Process Management2011
SubscribeManufacturing52000$69.5BUnited StatesBroadcomAppWorx Workload Automation2014
SubscribeBanking and Financial Services51300$36.8BUnited StatesBroadcomAppWorx Workload Automation2022
SubscribeManufacturing51000$13.0BUnited StatesAdobe SystemsAdobe WorkFront2016
SubscribeConstruction and Real Estate50000$17.6BUnited StatesBP LogixBP Logix Process Director2019
SubscribeInsurance50000$49.4BUnited StatesBroadcomAppWorx Workload Automation2014
SubscribeManufacturing50000$18.2BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeRetail50000$24.0BUnited StatesBP LogixBP Logix Process Director2019
SubscribeNon Profit50000$2.9BUnited KingdomAdobe SystemsAdobe WorkFront2020
SubscribeInsurance48000$9.1BUnited StatesBroadcomAppWorx Workload Automation2019
SubscribeManufacturing47000$12.7BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeAerospace and Defense47000$15.4BUnited StatesServiceNowServiceNow Workflow Automation2023
SubscribeOil, Gas and Chemicals46000$20.3BUnited StatesBP LogixBP Logix Process Director2017
SubscribeHealthcare45005$8.0BUnited StatesBroadcomAppWorx Workload Automation2019
SubscribeConsumer Packaged Goods44000$13.5BUnited StatesBroadcomAppWorx Workload Automation2013
SubscribeEducation43829$8.8BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeBanking and Financial Services41368$2.3BUnited StatesBroadcomAppWorx Workload Automation2020
SubscribeBanking and Financial Services40000$10.1BUnited KingdomOracleOracle Business Process Management2018
SubscribeProfessional Services40000$5.0BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeEducation40000$6.0BUnited StatesBP LogixBP Logix Process Director2020
SubscribeEducation39859$14.4BUnited StatesBP LogixBP Logix Process Director2019
SubscribeProfessional Services39000$24.0BSwitzerlandAdobe SystemsAdobe WorkFront2020
SubscribeManufacturing39000$18.9BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeRetail38559$9.3BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeBanking and Financial Services38499$14.1BAustraliaOracleOracle Business Process Management2014
SubscribeRetail37000$11.1BUnited StatesBroadcomAppWorx Workload Automation2018
SubscribeProfessional Services34200$10.7BUnited StatesIntegrifyIntegrify Workflow Management2018
SubscribeHealthcare34100$45.0BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeBanking and Financial Services33632$4.4BMalaysiaIBMIBM BPM Standard2016
SubscribeBanking and Financial Services30809$7.5BSingaporeTIBCO SoftwareTIBCO ActiveMatrix BPM2015
SubscribeLeisure and Hospitality30625$4.5BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeConsumer Packaged Goods29455$30.3BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeLeisure and Hospitality29000$6.1BUnited KingdomOracleOracle Business Process Management2015
SubscribeProfessional Services27200$29.8BUnited StatesBroadcomAppWorx Workload Automation2014
SubscribeDistribution27032$21.5BUnited StatesAdobe SystemsAdobe WorkFront2019
SubscribeAutomotive27000$9.4BUnited StatesAdobe SystemsAdobe WorkFront2018
SubscribeHealthcare26500$7.0BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeUtilities26010$21.7BUnited StatesBroadcomAppWorx Workload Automation2018
Subscribeinsurance26000$27.3BNetherlandsServiceNowServiceNow Business Continuity Management (BCM)2023
SubscribeRetail26000$5.0BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeBanking and Financial Services25954$63.6BSouth AfricaIBMIBM BPM Standard2014
SubscribeBanking and Financial Services25954$63.6BSouth AfricaTIBCO SoftwareTIBCO iProcess2018
SubscribeBanking and Financial Services25954$63.6BSouth AfricaSoftware AGSoftware AG ARIS BPM2018
SubscribeInsurance25000$47.3BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeCommunications25000$14.6BUnited StatesBroadcomAppWorx Workload Automation2022
SubscribeProfessional Services25000$6.8BCanadaAdobe SystemsAdobe WorkFront2021
SubscribeProfessional Services24000$4.0BUnited StatesBroadcomAppWorx Workload Automation2017
SubscribeProfessional Services24000$7.7BUnited StatesOracleOracle Business Process Management2012
SubscribeHealthcare22627$4.3BUnited StatesAdobe SystemsAdobe WorkFront2017
SubscribeBanking and Financial Services22210$9.4BUnited StatesBroadcomAppWorx Workload Automation2022
SubscribeMedia22109$25.3BUnited StatesAdobe SystemsAdobe WorkFront2019
SubscribeDistribution22100$33.1BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeHealthcare22000$4.5BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeMedia22000$12.0BUnited StatesBroadcomAppWorx Workload Automation2016
SubscribeAutomotive21150$31.0BUnited StatesAdobe SystemsAdobe WorkFront2020
SubscribeEducation21000$1.8BUnited StatesBroadcomAppWorx Workload Automation2021
SubscribeEducation20306$2.0BUnited StatesBroadcomAppWorx Workload Automation2015
SubscribeProfessional Services20000$35.8BUnited StatesBroadcomAppWorx Workload Automation2018
SubscribeLeisure and Hospitality20000$1.5BUnited StatesBroadcomAppWorx Workload Automation2017

Source: APPS RUN THE WORLD, October 2024

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than ten million software purchases and records on the enterprise software landscape of over 2 million organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.