AT&T
208 South Akard Street,
Dallas, 75202, TX,
United States
Dallas, 75202, TX,
United States
1 210-821-4105
Communications
AT&T Technographics
AT&T Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AT&T and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 146040 AT&T employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
AT&T has purchased the following applications: Deluxe Payment Exchange+ for AP Automation in 2021, Workday Absence Management for Absence and Leave Management in 2013, AppWorx Workload Automation for Business Process Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AT&T is running and its propensity to invest more and deepen its relationship with Deluxe Corp. , FIS Global , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AT&T revenues, which have grown to $122.43 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AT&T intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AT&T Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe Payment Exchange+ | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, AT&T implemented Deluxe Payment Exchange+ as an AP Automation solution to move away from paper checks in accounts payable, centralizing electronic payment processing across its U.S. finance organization. The deployment targeted the finance and accounts payable functions and was scoped to U.S. operations where mail float and manual payment handling were concentrated.
The implementation emphasized eCheck issuance and a supplier-facing payment wall, routing payables through Deluxe Payment Exchange+ to standardize electronic payment rails and reconciliation workflows. Configuration work focused on payment method orchestration, automated remittance delivery, and reconciliation touchpoints to accelerate cash application and reduce manual matching.
Rollout and governance were managed within the finance AP organization, moving thousands of payments onto eChecks and enforcing supplier enrollment on the payment wall to streamline inbound payment processing. The program cut mail float, reduced payment costs, and improved payment speed and reconciliation across AT&T U.S. operations, with ongoing operational ownership retained by accounts payable teams.
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AR Automation | ERP Financial Management |
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2000 | 2000 |
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ERP Financial | ERP Financial Management |
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2020 | 2022 |
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2006 | 2006 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft Absence Management | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2013 | 2014 |
In 2013 AT&T implemented Workday Absence Management to centralize Absence and Leave Management within its broader Workday HCM deployment. The implementation was delivered as part of a full cycle program that included blueprinting, configuration, prototype testing and post Go Live hyper care, and it migrated absence functionality from Oracle PeopleSoft Absence Management into Workday Absence Management.
Configuration work covered core HCM touchpoints and extended to Compensation, Time Tracking, North American Payroll and Canadian Payroll, Benefits Administration, Onboarding, Talent and Recruiting, Performance Management and Finance modules noted in the project scope. The team built advanced custom reports, matrix reports, worklets and dashboards using Workday Report Writer, and used the Workday Calculation Engine to model complex accruals and worker eligibility rules for Time Off and Leave Plans. Integrations were implemented with third party applications using Workday Cloud Connect, Enterprise Interface Builder and Workday Studio, and large data transformations were performed with SQL Server, Excel, XML and XSLT tools. Governance and delivery practices included coordinated activities across core HR and offshore teams, delivery support and knowledge transfer to client power users, and support for metrics and reporting teams during testing and production stabilization.
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BackGround Screening | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2013 | 2014 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2013 | 2014 |
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2019 | 2020 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Compliance | HCM |
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2023 | 2023 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2010 | 2011 |
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Learning and Development | HCM |
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2010 | 2011 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2025 | 2025 |
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Onboarding | HCM |
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2013 | 2014 |
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Payroll | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2013 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Skills Intelligence | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2017 | 2018 |
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Workforce Analytics | HCM |
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2014 | 2015 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2021 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 AT&T implemented AppWorx Workload Automation in the Business Process Management category for AT&T wireless in the United States, with deployment initiated in July 2021 and continuing to present. AppWorx Workload Automation served as the central job scheduling and orchestration engine for daily Oracle jobs and for interfaces labeled EPL, INV and OM.
The implementation emphasized job scheduling, automated monitoring, and log driven failure diagnostics and remediation. Production support activities included daily monitoring of Oracle jobs within AppWorx Workload Automation, investigating job failures through log file analysis, and executing corrective PL/SQL procedures and alerts developed by the application engineering team. The team created PL/SQL packages for data validations, developed scripts to create tables views indexes and sequences, and authored adhoc queries and reports to monitor data and generate operational statistics.
Integrations and operational coverage explicitly included Oracle OM processes and the EPL INV OM interface set, with defect and ticket management tracked through iTrack. Release and validation workflows were coordinated with BSA and DBA teams, and the support lead participated in system integration testing and user acceptance testing with business users. Support scope encompassed service ticket resolution analyzing and fixing defects processing enhancement requests and ongoing system monitoring for AT&T wireless operations across the United States.
Governance and workflow controls included obtaining BSA approvals for PL/SQL fixes creating test cases for SIT and UAT and performing post release production validations and monitoring. The support process also used formal iTrack tickets for production bugs coordinated offshore remediation teams and involved business stakeholder engagement during requirement and validation meetings.
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Facility Management | ERP Services and Operations |
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2014 | 2014 |
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Field Service Management | ERP Services and Operations |
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2016 | 2017 |
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Laboratory Management | ERP Services and Operations |
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2023 | 2023 |
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Lease Management | ERP Services and Operations |
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2016 | 2016 |
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Lease Management | ERP Services and Operations |
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2017 | 2017 |
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Lease Management | ERP Services and Operations |
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2017 | 2017 |
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OSS/BSS | ERP Services and Operations |
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2018 | 2018 |
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OSS/BSS | ERP Services and Operations |
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2024 | 2024 |
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OSS/BSS | ERP Services and Operations |
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2023 | 2024 |
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OSS/BSS | ERP Services and Operations |
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2010 | 2010 |
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OSS/BSS | ERP Services and Operations |
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2025 | 2025 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AI Database | AI Development |
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2024 | 2024 |
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AI Model Deployment and Monitoring | AI Development |
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2020 | 2020 |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Intelligent Process Automation | AI-Powered Application |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI, Process Mining | Analytics and BI |
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2004 | 2005 |
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Data Warehouse | Analytics and BI |
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2018 | 2019 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2022 | 2022 |
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Data Warehouse | Analytics and BI |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2019 | 2019 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signage | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2018 | 2018 |
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Intelligent Document Processing | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2015 | 2016 |
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Transportation Management | SCM |
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2015 | 2016 |
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Warehouse Management | SCM |
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2015 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2024 | 2024 |
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Call Center, Customer Experience | CRM |
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2025 | 2025 |
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CRM | CRM |
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2005 | 2006 |
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CRM | CRM |
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2024 | 2024 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2016 | 2017 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2021 |
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Customer Support | CRM |
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2017 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2010 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2021 |
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Sales Enablement | CRM |
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1993 | 1994 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2022 |
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EPM | EPM |
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2017 | 2017 |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2007 | 2008 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2023 | 2024 |
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File Transfer Protocol | PaaS |
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2022 | 2022 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2010 | 2010 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2010 | 2011 |
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Database Management | IaaS |
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2024 | 2024 |
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Database Management, Open-Source Database | IaaS |
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2015 | 2016 |
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Network Management and Monitoring | IaaS |
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2021 | 2021 |
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Servers, Storage and Networking | IaaS |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2025 | 2025 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2014 | 2014 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2015 | 2015 |
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IoT Platform | Internet of Things |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at AT&T
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by AT&T Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AT&T IT executives and key decision makers. This section highlights AT&T's latest recorded technology evaluations, including Confluent Cloud for Data Streaming on 2026-03-16, KeHE CONNECT for Order Management on 2026-01-27, and IBM Maximo for Enterprise Asset Management on 2025-09-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AT&T digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD AT&T Technographics
AT&T is a Communications organization based in United States,
with around 146040 employees and annual revenues of $122.43 billion.
AT&T operates a diverse technology stack with applications such as
Deluxe Payment Exchange+, Workday Absence Management and AppWorx Workload Automation,
covering areas like AP Automation, Absence and Leave Management and Business Process Management.
AT&T has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deluxe Corp., Workday and Broadcom.
AT&T recently adopted applications including
Rewire by Cognixia in 2025, Ericsson Core Commerce suite in 2025 and Ericsson Intelligent Automation Platform in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AT&T’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates AT&T’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AT&T technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.