UnitedHealth Group
1 Health Drive,
Eden Prairie, 55344, MN,
United States
Eden Prairie, 55344, MN,
United States
1 800-328-5979
Insurance
UnitedHealth Group Technographics
UnitedHealth Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UnitedHealth Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400000 UnitedHealth Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UnitedHealth Group has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2008, Upland Altify for Account Based Marketing in 2018, Domo for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UnitedHealth Group is running and its propensity to invest more and deepen its relationship with UKG , Qcera , Upland Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UnitedHealth Group revenues, which have grown to $400.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UnitedHealth Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UnitedHealth Group Data, Technology Stack, and Enterprise Applications
HCM
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Upland Software | Legacy | Upland Altify | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018, UnitedHealth Group implemented Upland Altify, deploying an account-centric sales enablement platform categorized as Account Based Marketing. The rollout targeted commercial and enterprise account teams along with revenue operations and sales leadership across UnitedHealth Group business units such as UnitedHealthcare and Optum, focusing on strengthening strategic account coverage and executive engagement.
Upland Altify was configured to support strategic account planning, opportunity qualification, buyer relationship mapping, executive engagement playbooks, and sales coaching workflows, reflecting core Account Based Marketing capabilities. Configuration emphasized standardized account plan templates, playbook orchestration for multi-stakeholder pursuits, and role based access for sales representatives, managers, and executives to maintain plan integrity and visibility.
Operational integration centered on aligning account planning and qualification workflows with existing CRM and sales performance processes, while governance introduced structured account plan approvals and regular executive review cadences to drive adoption. Upland Altify customers include Autodesk, Bell Canada, BT, GE, Honeywell, HPE, Johnson Controls, UnitedHealthcare, Optum and Salesforce, and in UnitedHealth Group the platform was positioned to help salespeople, sales leaders and executives achieve sustained revenue growth and sales success.
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Call Center | CRM |
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2025 | 2025 |
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CRM | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Loyalty | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Archive as a Service (AaaS) | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AR Automation | ERP Financial Management |
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2012 | 2012 |
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Business Process Management | ERP Services and Operations |
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2022 | 2022 |
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Core Admin Processing System | ERP Services and Operations |
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2017 | 2017 |
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Core Admin Processing System | ERP Services and Operations |
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2013 | 2013 |
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Core Admin Processing System | ERP Services and Operations |
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2012 | 2013 |
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Core Admin Processing System | ERP Services and Operations |
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2018 | 2018 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Migration | PaaS |
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2022 | 2023 |
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Extract, Transform, and Load (ETL) | PaaS |
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2023 | 2024 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2014 | 2014 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Event Management | Collaboration |
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2019 | 2019 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2016 | 2017 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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Sourcing | Procurement |
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2012 | 2012 |
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Sourcing | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at UnitedHealth Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by UnitedHealth Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD UnitedHealth Group Technographics
UnitedHealth Group is a Insurance organization based in United States,
with around 400000 employees and annual revenues of $400.28 billion.
UnitedHealth Group operates a diverse technology stack with applications such as
UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager), Upland Altify and Domo,
covering areas like Absence and Leave Management, Account Based Marketing and Analytics and BI.
UnitedHealth Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Upland Software and Domo.
UnitedHealth Group recently adopted applications including
LeaveSource Entrust in 2025, LiveVox Contact Center Platform in 2025 and Archon Data Store in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UnitedHealth Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UnitedHealth Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UnitedHealth Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.