United Health Group
1 Health Drive,
Eden Prairie, 55344, MN,
United States
Eden Prairie, 55344, MN,
United States
1 800-328-5979
Insurance
United Health Group Technographics
United Health Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Health Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400000 United Health Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Health Group has purchased the following applications: FIS GETPAID for AR Automation in 2012, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2008, AppWorx Workload Automation for Business Process Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Health Group is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , IFS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Health Group revenues, which have grown to $400.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Health Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Health Group Tech Stack and Enterprise Applications
United Health Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2012 | 2012 |
In 2012, UnitedHealth Group implemented FIS GETPAID as an AR Automation solution to centralize Optum receivables and collections workflows. The deployment collected and managed over 10,000 accounts for Optum’s clearinghouse ENS and operated alongside Sage ERP Accpac to review and manage customer receivables, establishing FIS GETPAID as the transactional hub for accounts receivable activities.
The implementation instrumented collections management capabilities, including account review workflows, payment plan negotiation processing, and account status tracking to support sustained engagement with hospitals, doctors, and third party billing companies. Configuration emphasized structured collections queues, documented payment arrangements, and workflow-driven case handling for outstanding receivables.
Integrations were explicit with Sage ERP Accpac for ledger and receivable data exchange and with Optum’s clearinghouse ENS for account feeds and reconciliation inputs. Operational scope focused on consolidation of Optum accounts receivables to a single collections team, with governance changes that formalized collections ownership and standardized negotiation and escalation processes across billing and revenue cycle functions.
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ERP Financial | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2006 | 2006 |
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ERP Financial | ERP |
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2020 | 2021 |
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2016 | 2016 |
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United Health Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2008 | 2009 |
In 2008 UnitedHealth Group implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to centralize Absence and Leave Management within its HR organization, establishing a formal absence management platform to manage leaves, eligibility, and supporting documentation. The project scope concentrated on HR functional requirements for time and attendance, accruals, and leave workflows, with business rules and non‑functional requirements gathered from HR stakeholders to drive configuration decisions.
Configuration work focused on leave of absence reasons, eligibility rules, required documentation, and calculated accruals, and included detailed pay rule and workrule development to align time calculations with payroll conditions. The implementation included configuring shift differentials, accruals, holiday schedules for union employees, wage profiles, paycode profiles, labor levels and labor level sets, schedule rules and adjustment rules, as well as Time Off Request, Calendar, Timecard Attestation, Attendance, Activities, and Advance Scheduler capabilities.
The technical footprint encompassed Kronos Workforce Core releases from v3.x through v8.x and related modules such as Navigator, Leave, Process Manager, Setup Data Manager, Advance Scheduler, and Org Maps and Jobs. Integrations and interfaces were explicitly developed, including ADP eTime interoperability and multiple Workforce Integration Manager interfaces, while Data Collection Manager and Workforce Device Manager were used to configure Kronos 4500 and 480 devices. The delivery team produced complex T-SQL artifacts, including stored procedures, triggers, functions, views and joins to support interfaces and reporting, and created testing workbooks and global UAT execution plans to validate Pay Rules, Person Import, Payroll Export, Punch Import/Export and Schedule Export scenarios.
Operational governance established production support and helpdesk coordination for WFC, WFA, Leave and Process Manager, assigning call tickets, prioritizing support activities and maintaining day to day operations for analytics, attendance, scheduling and pay issues. Administrative configuration and maintenance tasks included managing pay rule and workrule libraries, FAPs, Genies, Hyperfind queries, Scheduler Org Map and ongoing Kronos system administration and support activities to sustain absence and leave management processes.
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Absence and Leave Management | HCM |
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2025 | 2025 |
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BackGround Screening | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2004 | 2005 |
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Benefits Administration | HCM |
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2011 | 2011 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2019 | 2020 |
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Employee Experience | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2017 | 2017 |
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Employee Recognition and Rewards Management | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2010 | 2010 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2020 | 2022 |
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Time and Attendance | HCM |
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2008 | 2009 |
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Workforce Analytics | HCM |
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2008 | 2009 |
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Workforce Analytics | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2011 | 2011 |
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Workforce Management | HCM |
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2022 | 2022 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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United Health Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, UnitedHealth Group deployed AppWorx Workload Automation as part of a Business Process Management initiative for a Minnesota-based Full Stack development project. The implementation of AppWorx Workload Automation was centered on enterprise job scheduling and workload orchestration to coordinate ETL jobs, API calls, and database procedures within the broader application stack.
AppWorx Workload Automation was configured to schedule and trigger ETL workflows built in Node.js, orchestrate calls to third party APIs, and execute Oracle database functions and stored procedures, providing centralized control of time and event driven jobs. The implementation linked automated scheduling to application-level processes developed with Angular 6 and Node.js, enabling orchestration of reusable microservices, logging microservices, and Swagger documented APIs.
Integrations were explicit and multilayered, AppWorx scheduled calls targeted Oracle via the oracledb module and third party APIs protected behind an Apigee gateway that handled authentication and authorization. The delivery pipeline tied job execution and application releases into GitLab source control and a Jenkins CI/CD pipeline that deployed to Azure App Services running Nginx, using SSH and rsync for releases. Operational telemetry and logging were integrated across Splunk and Azure Application Insights with OpenTelemetry customizations and alerting, while Terraform scripts and Azure resource modules were used to automate app service scaling, Traffic Manager and WAF configuration.
Operational governance aligned scheduling and development to Agile and JIRA processes, with TDD and BDD test automation using Cucumber, Mocha and Jasmine, and a GitLab merge request policy to control environments. Authentication flows used JWT and OAuth 2.0 for API protection, and the AppWorx scheduling layer was embedded into existing workflows to centralize execution of job streams across application modules. This configuration positioned AppWorx Workload Automation as the central Business Process Management engine coordinating ETL, API and database workloads within UnitedHealth Group's application ecosystem.
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Core Admin Processing System | ERP Services and Operations |
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2017 | 2017 |
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Core Admin Processing System | ERP Services and Operations |
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2013 | 2013 |
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Core Admin Processing System | ERP Services and Operations |
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2012 | 2013 |
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Core Admin Processing System | ERP Services and Operations |
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2018 | 2018 |
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Electronic Health Record | ERP Services and Operations |
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2015 | 2015 |
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Field Service Management | ERP Services and Operations |
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2018 | 2018 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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United Health Group AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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United Health Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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United Health Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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United Health Group Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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Blockchain Platform | Blockchain |
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2021 | 2021 |
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United Health Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2015 | 2015 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2019 | 2019 |
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United Health Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2019 | 2019 |
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Contract Lifecycle Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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United Health Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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United Health Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2017 | 2017 |
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United Health Group CRM
United Health Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2022 | 2022 |
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EPM | EPM |
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2014 | 2014 |
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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United Health Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2016 | 2017 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2015 | 2015 |
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United Health Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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Sourcing | Procurement |
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2012 | 2012 |
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Sourcing | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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United Health Group SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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United Health Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2015 | 2015 |
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United Health Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Data Migration | PaaS |
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2022 | 2023 |
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Extract, Transform, and Load (ETL) | PaaS |
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2023 | 2024 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2015 | 2015 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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United Health Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Archive as a Service (AaaS) | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2023 | 2023 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2019 | 2019 |
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United Health Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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Vulnerability Management | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at United Health Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of IT | Director | IT | |
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Associate Director, Digital Business Analysis | Director | IT | |
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Vice President Information Technology - End User Technology Solution Delivery | VP | IT | |
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VP of Small Business Sales | VP | Sales | |
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National VP, Sales & Field Marketing | VP | Marketing | |
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Head of Sales | Director | Finance | |
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Regional Sales Director | Director | Sales | |
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Sales Director | Director | Sales | |
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V.P., Sales, eAlliance Channel | VP | Sales | |
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Vice President of Field Operations | VP | Operations | |
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Senior Director Business Operations | Director | Operations | |
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Senior Director of Talent Acquisition | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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CEO | CXO | Finance | |
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Business Segment Chief Information Officer | CXO | IT | |
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CMO | CXO | Finance | |
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Vice President & CIO | VP | IT | |
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VP of Finance | VP | Finance | |
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CTO | CXO | Finance | |
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Chief FInancial Officer | CXO | Finance | |
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Corporate Controller, SVP of Finance | VP | Finance | |
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Chief Investment Officer and Treasurer | CXO | Investment | |
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Associate Global Travel & Shared Services Director | Director | Operations | |
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Vice President of Finance | VP | Finance | |
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Chief Financial Office | CXO | Finance | |
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Vice President, Enterprise Sourcing & Procurement | VP | Procurement | |
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Chief People Officer | CXO | HR | |
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Director of Software Engineering & Technology Management | Director | IT | |
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CTO | CXO | Finance | |
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Manager, Data Network Engineering | Manager | IT | |
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Director of Technology, Big Data Initiatives, Optum Data Management | Director | IT | |
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Senior Vice President - Human Capital | VP | HR | |
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CFO | CXO | Finance | |
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Senior Director, Talent Management, Development and Learning | Director | HR | |
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Associate Director, Human Capital Reporting and Analytics | Director | HR | |
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Executive Vice President and Chief Human Resources Officer | CXO | HR | |
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Vice President, Global Human Capital Services | VP | HR | |
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Senior Vice President Finance | VP | Finance | |
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Corporate Controller, SVP of Finance | VP | Finance | |
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Director, Specialty & Field Account Management | Director | Finance | |
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Senior Director, Client Service Operations | Director | Customer Service | |
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VP of IT | VP | IT | |
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CIO | CXO | Finance | |
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Executive Vice President and Chief Human Resources Officer | CXO | HR | |
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Vice President, Global Human Capital Services | VP | HR | |
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SVP & Chief Information Officer | CXO | IT | |
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Vice President of Financial Planning and Analysis | VP | Finance | |
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Director of Financial Planning & Analysis | Director | Finance | |
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Vice President Finance | VP | Finance | |
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Vice President of Finance | VP | Finance | |
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Senior Sales Director | National Market Sales & Operations | Director | Sales | |
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Director Sales Operations | Director | Sales | |
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Director of Customer Service | Director | Customer Service | |
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Vice President Sales and Account Management | VP | Sales | |
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CIO | CXO | Finance | |
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Vice President, Information Technology | VP | IT | |
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VP Technology | VP | IT | |
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Vice President Of Technology | VP | IT | |
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Vice President Talent Acquisition, Management and Development | VP | HR | |
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Vice President, Talent Strategy & Talent Acquisition | VP | HR | |
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Vice President - Talent | VP | HR | |
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Director, Talent Management & Technology | Director | HR | |
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Sales Operations Analyst | Sales Support | Reports Generation | Document Management | Manager | Sales | |
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Senior Sales Compensation Consultant | Manager | Sales | |
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Director Strategic Initiatives, Sales Performance | Director | Sales | |
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Sales Performance Analyst | Manager | Sales | |
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CIO | CXO | Finance | |
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Vice President Of Technology | VP | IT | |
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Vice President Claims | VP | Customer Service | |
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Senior Director - Strategic Claims Capability, Risk Strategy Leader | Director | Risk | |
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Chief Legal Officer | CXO | Legal | |
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Chief Compliance and Ethics Officer | CXO | Finance | |
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Vice President, Actuarial Services | VP | Risk | |
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Chief Actuary, National Accounts | CXO | Risk | |
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Actuarial Director | Director | Risk | |
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Chief Information Officer - United Healthcare | CXO | IT | |
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Executive Vice President , Chief Digital & Technology Officer | CXO | IT | |
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IT Director, Datacenter Network Engineering | Director | IT | |
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VP Architecture | VP | IT | |
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Director Network Engineering - Application Delivery | Director | IT | |
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Vice President of Sales Operations IFP | VP | Sales | |
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Director, National Broker Distribution | Director | Sales | |
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Senior Vice President, East Region, Medicare & Retirement Sales & Distribution | VP | Sales | |
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Sales Performance Manager | Manager | Sales | |
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Director, Sales Operations | Director | Sales | |
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Director - Sales Operations | Director | Sales | |
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Associate Compensation Director | Director | Sales | |
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Sr Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Director of Database Services | Director | IT | |
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Director Data Analytics | Director | IT | |
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Director Data Management | Director | IT | |
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Lead Database Specialist | Non Manager | IT | |
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CIO | CXO | IT | |
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Sr. Manager Data Engineering | Manager | IT | |
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Chief Data & Analytics Officer | CXO | IT | |
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Digital Product Director | Director | IT | |
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IT Director | Director | IT | |
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SVP, Enterprise Security Office | VP | IT | |
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CISO | CXO | IT | |
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Director Vulnerability Mitigation | Director | IT | |
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Director - Enterprise Information Security | Director | IT | |
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Senior Director Cyber Threat Engineering | Director | IT | |
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Senior Threat Manager | Manager | IT | |
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Apps Being Evaluated by United Health Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United Health Group IT executives and key decision makers. This section highlights United Health Group's latest recorded technology evaluations, including Ensono Managed Services for Hybrid & Public Cloud MSP, Infrastructure & Network MSP on 2026-08-05, Alegeus for Benefits Administration on 2026-07-30, and ArangoDB for Database Management on 2026-05-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United Health Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-05 | United Health Group | Evaluated | Ensono | Ensono Managed Services | Hybrid & Public Cloud MSP, Infrastructure & Network MSP | Managed Services Provider (MSP) |
| 2026-07-30 | United Health Group | Evaluated | Alegeus | Alegeus | Benefits Administration | HCM |
| 2026-05-30 | United Health Group | Evaluated | ArangoDB | ArangoDB | Database Management | IaaS |
| 2026-04-29 | United Health Group | Evaluated |
|
|
Payment Integrity | TRM |
| 2026-03-04 | United Health Group | Evaluated |
|
|
Time and Attendance | HCM |
| 2025-10-29 | United Health Group | Evaluated |
|
|
Time and Attendance | HCM |
| 2025-09-23 | United Health Group | Evaluated |
|
|
Electronic Health Record | ERP Services and Operations |
| 2025-04-28 | United Health Group | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2025-02-25 | United Health Group | Evaluated |
|
|
EPM | EPM |
| 2025-02-12 | United Health Group | Evaluated |
|
|
Learning and Development | HCM |
FAQ - APPS RUN THE WORLD United Health Group Technographics
United Health Group is a Insurance organization based in United States,
with around 400000 employees and annual revenues of $400.28 billion.
United Health Group operates a diverse technology stack with applications such as
FIS GETPAID, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and AppWorx Workload Automation,
covering areas like AR Automation, Absence and Leave Management and Business Process Management.
United Health Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, UKG and Broadcom.
United Health Group recently adopted applications including
LeaveSource Entrust in 2025, LiveVox Contact Center Platform in 2025 and Palantir Foundry in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United Health Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United Health Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United Health Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.