Philadelphia, 19103-2838, PA,
United States
Comcast Technographics
Comcast Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comcast and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 182000 Comcast employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comcast has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2019, Redwood RunMyJobs for Business Process Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comcast is running and its propensity to invest more and deepen its relationship with Oracle , Workday , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comcast revenues, which have grown to $123.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comcast intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comcast Tech Stack and Enterprise Applications
Comcast ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Comcast implemented Oracle E-Business Suite. Oracle E-Business Suite is used to support ERP Financial functions across Comcast's corporate finance organization.
The implementation centered on core financial modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management, and financial reporting, configured to support standardized accounting controls and transaction posting workflows. Configuration work emphasized chart of accounts standardization, accounting period controls, batch posting routines, and reconciliations to support enterprise financial close processes.
Deployment architecture was structured around an enterprise instance of Oracle E-Business Suite with application level controls to enforce transactional integrity and audit trails for finance operations. Oracle E-Business Suite was positioned to handle core ERP Financial processes for corporate finance, accounting close, and statutory reporting functions.
Comcast engaged Oracle E-Business Suite consultants on contract beginning October 2019, with consultant tenure recorded as Oct 2019 to Present in Philadelphia Pennsylvania, indicating ongoing configuration and support activity. Governance measures implemented through Oracle E-Business Suite included centralized financial process governance and role based access controls to standardize workflows and maintain auditability.
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ERP Financial | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2024 | 2025 |
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Expense Management | ERP |
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2014 | 2014 |
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Comcast HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Comcast implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to consolidate absence and attendance workflows for its retail organization. The implementation targeted Absence and Leave Management covering roughly 5,000 retail associates and aligned with existing Kronos Workforce Central and Labor Management processes.
UKG Workforce Central Absence Manager was configured to deliver core absence tracking and an attendance module, with the attendance capability formally rolled out in January 2020. The deployment included weekly reporting capabilities that delivered metrics on exceptions, absence, and punch behavior to retail leaders, and configuration of rules and exception handling consistent with workforce management practice.
Operational scope centered on Retail Operations, where a dedicated support function provided weekly reporting, consulted with retail leaders, and guided execution of workforce management best practices as retail locations adopted standardized attendance workflows. Governance emphasis was on process standardization and local rollout support to embed the Absence and Leave Management application into leader dashboards and exception management workflows.
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Benefits Administration | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Engagement | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2023 | 2023 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Performance and Goal Management, Employee Recognition and Rewards Management | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2018 | 2018 |
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Comcast ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Redwood Software | AppWorx Workload Automation | Redwood RunMyJobs | Business Process Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Comcast deployed Redwood RunMyJobs to replace AppWorx Workload Automation and centralize scheduling across its EPM estate. Comcast implemented Redwood RunMyJobs as a Business Process Management platform to orchestrate and automate batch workflows and job scheduling for EPM operations.
The implementation focused on enterprise scheduling and job orchestration, migrating more than 1,000 automated jobs into Redwood RunMyJobs. Configuration and operational management included load balancer configuration, SSL certificate management, VM maintenance, and ongoing scheduler support and training for error handling and operational handoffs.
Integrations were explicitly implemented into the EPM landscape, including Essbase integrations such as network arrays, Anaplan VM connectivity, OneStream SIC connectivity, and Wdata Groundrunner for data orchestration, alongside broader cloud migration work. Operational coverage extended to support for more than 100 production applications and coordination with EPM engineering teams based in Philadelphia, PA.
Governance and operating rhythm were formalized during rollout, with a Senior Application Lead maintaining SOx and IA compliance through testing, evidence sharing, and system patching, and with monthly operations decks to senior management plus weekly calls with business partners to manage incidents and change control.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Legal Practice Management | ERP Services and Operations |
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2018 | 2018 |
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Comcast AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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Comcast AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2016 | 2016 |
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Comcast Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2012 | 2012 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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Comcast Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2020 |
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Comcast Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Comcast Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Comcast eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2008 | 2008 |
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Comcast SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2018 | 2019 |
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Inventory Management | SCM |
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2016 | 2016 |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Comcast CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Caller ID | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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Comcast ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Comcast PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Comcast Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2014 | 2014 |
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Comcast SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Incentive Compensation Management | SPM |
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2011 | 2011 |
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Comcast TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Comcast PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Comcast IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2014 | 2014 |
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Comcast CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Comcast Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Comcast
Apps Being Evaluated by Comcast Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-09 | Comcast | Evaluated | Tyler Technologies | Tyler Munis HCM Payroll | Payroll | HCM |