Discover the latest software purchases and digital transformation initiatives being undertaken by Citibank National Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240000 Citibank National Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citibank National Association has purchased the following applications: LiveEngage for Customer Support in 2015, NICE Customer Engagement Analytics for Customer Analytics in 2015, Salesforce Service Cloud for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citibank National Association is running and its propensity to invest more and deepen its relationship with LivePerson , Nice Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citibank National Association revenues, which have grown to $75.31 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citibank National Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|---|
| Apache Software | Legacy Apps | Apache NetBeans | Apps Development | PaaS | n/a | n/a | 2019 | 2019 |
| Subscribe | Subscribe | Subscribe | Robotic Process Automation | PaaS | Subscribe | Subscribe | 2017 | 2017 |
| Subscribe | Subscribe | Subscribe | Extract, Transform, and Load (ETL),Data Replication | PaaS | Subscribe | Subscribe | 2013 | 2013 |
| Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|---|
| OpenAI | Legacy Apps | OpenAI GPT-4 | Generative AI | Artificial Intelligence | n/a | n/a | 2023 | 2023 |
| Subscribe | Subscribe | Subscribe | Chatbots and Conversational AI | Artificial Intelligence | Subscribe | Subscribe | 2011 | 2011 |
| Subscribe | Subscribe | Subscribe | Blockchain Platform | Blockchain | Subscribe | Subscribe | 2017 | 2017 |
| First Name | Last Name | Title | Phone | |
|---|---|---|---|---|
| Subscribe | Subscribe | Vice President of Sales | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP, Head of Business Development & Strategy | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP, Division Sales Director | Subscribe | Subscribe |
| Subscribe | Subscribe | Global Head of Operations & Technology | Subscribe | Subscribe |
| Subscribe | Subscribe | Chief Operations Officer and Managing Director - Citi Cards U.S. | Subscribe | Subscribe |
| Subscribe | Subscribe | Chief Executive Officer, North America | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President - Markets Global Investor Sales - Client Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Human Resources | Subscribe | Subscribe |
| Subscribe | Subscribe | VP, Human Resources, Global Consumer Bank Professional Recruiting | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP Expense Management | Subscribe | Subscribe |
| Subscribe | Subscribe | Head of Customer Service/Operations - Managing Director - Citibank Service Centers | Subscribe | Subscribe |
| Subscribe | Subscribe | VP, Field Sales and Service Sr. Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP - Director, Brands Customer Service Group | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Talent Acquisition and People Insights, Global Functions | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President - Talent Acquisition & People Insights | Subscribe | Subscribe |
| Subscribe | Subscribe | Director Human Resources | Subscribe | Subscribe |
| Subscribe | Subscribe | CIO, Global Functions Technology | Subscribe | Subscribe |
| Subscribe | Subscribe | Global Head, Technology Infrastructure Service Delivery - Director | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Global Head of Storage | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Vice President - Data Center Migration Portfolio Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Vice President Finance | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Global IT Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP Procurement | Subscribe | Subscribe |
| Subscribe | Subscribe | Director - Financial Controller | Subscribe | Subscribe |
| Subscribe | Subscribe | Human Resources Director | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President Talent Acquisition | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President HR Compliance | Subscribe | Subscribe |
| Subscribe | Subscribe | Talent Acquisition Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Global Talent Acquisition Project Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Head of Talent Transformation | Subscribe | Subscribe |
| Subscribe | Subscribe | Treasury and Trade Solutions, Global Head of Data Transformation | Subscribe | Subscribe |
| Subscribe | Subscribe | Co-Head, Global Payments and Receivables | Subscribe | Subscribe |
| Subscribe | Subscribe | Managing Director, CFO - Fixed Income, Currencies & Commodities | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Head of Finance Forecasting Technology | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President, Customer Experience & Complaint Analysis | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President, Digital Experience (UX, CX) | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Vice President - Head of Loyalty & Co-Brand Marketing | Subscribe | Subscribe |
| Subscribe | Subscribe | VP Strategic Partnerships, Global Travel and Loyalty | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President Customer Loyalty and Rewards Sourcing | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Vice President, Head of Travel and Rewards Marketing | Subscribe | Subscribe |
| Subscribe | Subscribe | VP, Global Loyalty Program Management | Subscribe | Subscribe |
| Subscribe | Subscribe | Assistant General Counsel, Senior Vice President | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Vice President - Global Head of Legal, CSIS & Records Management Technology | Subscribe | Subscribe |
| Subscribe | Subscribe | VP AML Compliance Risk Management | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President, Compliance Assurance Officer | Subscribe | Subscribe |