Discover the latest software purchases and digital transformation initiatives being undertaken by Citibank National Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 239000 Citibank National Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citibank National Association has purchased the following applications: LiveEngage for Customer Service and Support in 2015, NICE Customer Engagement Analytics for Customer Engagement in 2015, Service Cloud for Customer Service and Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citibank National Association is running and its propensity to invest more and deepen its relationship with LivePerson, Nice Systems, Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citibank National Association revenues, which have grown to $76.40 billions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citibank National Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
|Vendor||Old Product||New Product||Function||Market||Users||VAR/SI||When||Live|
|LivePerson||Oracle Siebel||LiveEngage||Customer Service and Support||CRM||n/a||Direct from vendor||2015||2015|
|Subscribe||Subscribe||Subscribe||Enterprise Resource Planning||ERP Financial Management||Subscribe||Subscribe||2010||2010|
|Subscribe||Subscribe||Subscribe||Expense Management||ERP Financial Management||Subscribe||Subscribe||2010||2010|
|Subscribe||Subscribe||Subscribe||Customer Service and Support||CRM||Subscribe||Subscribe||2015||2015|
|Subscribe||Subscribe||Subscribe||Customer Relationship Management||CRM||Subscribe||Subscribe||2008||2008|
|Subscribe||Subscribe||Subscribe||Expense Management||ERP Financial Management||Subscribe||Subscribe||2009||2009|
|First Name||Last Name||Title||Phone|
|Subscribe||Subscribe||VP, Human Resources, Global Consumer Bank Professional Recruiting||Subscribe||Subscribe|
|Subscribe||Subscribe||Global Head of Operations & Technology||Subscribe||Subscribe|
|Subscribe||Subscribe||SVP, Division Sales Director||Subscribe||Subscribe|
|Subscribe||Subscribe||Senior Vice President, Human Resources||Subscribe||Subscribe|
|Subscribe||Subscribe||Vice President of Sales||Subscribe||Subscribe|
|Subscribe||Subscribe||SVP Expense Management||Subscribe||Subscribe|
|Subscribe||Subscribe||Chief Operations Officer and Managing Director - Citi Cards U.S.||Subscribe||Subscribe|
|Subscribe||Subscribe||Vice President - Markets Global Investor Sales - Client Manager||Subscribe||Subscribe|
|Subscribe||Subscribe||SVP, Head of Business Development & Strategy||Subscribe||Subscribe|
|Subscribe||Subscribe||Chief Executive Officer, North America||Subscribe||Subscribe|