Citigroup

388 Greenwich Street,
New York, 10013, NY,
United States

https://www.citi.com/

1 212-559-1000

Banking and Financial Services

229000

$78.5B

Citigroup Technographics

Citigroup Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Citigroup and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 229000 Citigroup employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Citigroup has purchased the following applications: Nice Actimize for AML, Fraud and Compliance in 2021, Altair KnowlegeStudio (ex Angoss KnowledgeSTUDIO) for Analytics and BI in 2006, Rackspace Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Citigroup is running and its propensity to invest more and deepen its relationship with Nice Systems , Altair Engineering , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Citigroup revenues, which have grown to $78.49 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citigroup intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Citigroup Data, Technology Stack, and Enterprise Applications

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Nice Systems	Legacy	Nice Actimize	AML, Fraud and Compliance	TRM	n/a	2021	2021
Subscribe	Subscribe	Subscribe	FX and Currency Management	TRM	Subscribe	2020	2020

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Altair Engineering	Legacy	Altair KnowlegeStudio (ex Angoss KnowledgeSTUDIO)	Analytics and BI	Analytics and BI	n/a	2006	2006
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Process Mining	Analytics and BI	Subscribe	2019	2019

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Rackspace Technology	Legacy	Rackspace Cloud	Application Hosting and Computing Services	IaaS	n/a	2013	2013
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Backup as a Service (BaaS)	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2020	2020

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Extract, Transform, and Load (ETL), Data Replication	PaaS	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Robotic Process Automation	PaaS	Subscribe	2017	2017

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	AR Automation	ERP Financial Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2020	2021
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2012	2012

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2013	2013

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	BackGround Screening	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Video Interviewing	HCM	Subscribe	2021	2021

Blockchain

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Blockchain Platform	Blockchain	Subscribe	2017	2017

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Business Process Management	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Field Service Management	ERP Services and Operations	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Loan Management	ERP Services and Operations	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Travel Management	ERP Services and Operations	Subscribe	2012	2012

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2011	2011

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	CRM	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Analytics	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2008	2008

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Enterprise Content Management	Content Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2021	2021

eCommerce

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	eCommerce Fraud Protection	eCommerce	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Product Review Management	eCommerce	Subscribe	2018	2018

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Generative AI Platforms	AI Development	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Generative AI Platforms	AI Development	Subscribe	2024	2024

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2017	2017

Professional Services

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Professional Services	Professional Services	Subscribe	2015	2015

IT Decision Makers and Key Stakeholders at Citigroup

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Vice President of Sales	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Head of Business Development & Strategy	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Division Sales Director	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Global Head of Operations & Technology	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Operations Officer and Managing Director - Citi Cards U.S.	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Executive Officer, North America	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Markets Global Investor Sales - Client Manager	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Director, Human Resources	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	VP, Human Resources, Global Consumer Bank Professional Recruiting	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	SVP Expense Management	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Head of Customer Service/Operations - Managing Director - Citibank Service Centers	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	VP, Field Sales and Service Senior Officer	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP - Director, Brands Customer Service Group	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director, Talent Acquisition and People Insights, Global Functions	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Talent Acquisition & People Insights	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director Human Resources	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	CIO, Global Functions Technology	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Global Head, Technology Infrastructure Service Delivery - Director	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Head of Storage	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President - Data Center Migration Portfolio Manager	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Global IT Manager	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP Procurement	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Director - Financial Controller	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Human Resources Director	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Talent Acquisition	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President HR Compliance	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Talent Acquisition Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Global Talent Acquisition Project Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Talent Transformation	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Treasury and Trade Solutions, Global Head of Data Transformation	Director	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	Co-Head, Global Payments and Receivables	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, CFO - Fixed Income, Currencies & Commodities	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Head of Finance Forecasting Technology	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Customer Experience & Complaint Analysis	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Digital Experience (UX, CX)	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President - Head of Loyalty & Co-Brand Marketing	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	VP Strategic Partnerships, Global Travel and Loyalty	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Customer Loyalty and Rewards Sourcing	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Head of Travel and Rewards Marketing	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	VP, Global Loyalty Program Management	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Assistant General Counsel, Senior Vice President	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President - Global Head of Legal, CSIS & Records Management Technology	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	VP AML Compliance Risk Management	VP	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Compliance Assurance Officer	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	VP of Digital Transformation Strategy	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President; Digital Strategy Manager	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP, IT Application Manager	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Information Technology Operations	VP	IT	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Citigroup Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Citigroup Technographics

TRM

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Analytics and BI

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IaaS

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PaaS

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ERP Financial Management

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Collaboration

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Old Product

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HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Blockchain

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Services and Operations

Vendor

Old Product

New Product

Category

Market

VAR/SI