AI Buyer Insights:

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Michelin, an e2open customer evaluated Oracle Transportation Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

List of ServiceNow applications

ServiceNow
Location
2225 Lawson Lane,
Santa Clara, CA, 95054,
United States
Website
https://www.servicenow.com/
Phone
1 408-501-8550
Artw industry
Professional Services
Employee
29187
Revenue
$13.3B

Since 2010, our global team of researchers has been studying ServiceNow customer wins around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that are using ServiceNow applications such as ServiceNow ITSM for IT Service Management, ServiceNow HR for HR Service Delivery, ServiceNow Customer Service Management for Customer Support, ServiceNow Vulnerability Response for Vulnerability Management , ServiceNow IT Operations Management for IT Service Management and many others from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

The ServiceNow customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ServiceNow software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic market data source :

Contact us if you need:
  • Complete and fully verified list of companies using ServiceNow applications
  • Breakdown of ServiceNow customers by industry (21 verticals)
  • Breakdown of ServiceNow customers by geography (city, state, country, region)
  • Breakdown of ServiceNow customers by company size (revenue, employees, asset)
  • Breakdown of ServiceNow revenue by industry (21 verticals)
  • Breakdown of ServiceNow revenue by geography (city, state, country, region)
  • Breakdown of ServiceNow revenue by company size (revenue, employees, asset)
  • Breakdown of ServiceNow revenue by revenue type (on-prem vs cloud vs AI)
  • Breakdown of ServiceNow revenue by channel (direct vs indirect)
  • Breakdown of ServiceNow revenue by product
  • Key decision-makers responsible for the ServiceNow software purchases
Vendor Application Category Market Records
ServiceNow ServiceNow ITSM IT Service Management ITSM 5073
ServiceNow ServiceNow HR HR Service Delivery HCM 418
ServiceNow ServiceNow Customer Service Management Customer Support CRM 136
ServiceNow ServiceNow Vulnerability Response Vulnerability Management CyberSecurity 127
ServiceNow ServiceNow IT Operations Management IT Service Management ITSM 99
ServiceNow ServiceNow Security Operations Incident Management ITSM 66
ServiceNow ServiceNow Strategic Portfolio Management (ex ITBM) Project Portfolio Management PPM 66
ServiceNow ServiceNow Configuration Management Database (CMDB) IT Service Management ITSM 63
ServiceNow ServiceNow AI Platform Generative AI Platforms AI Development 59
ServiceNow Servicenow Security Incident Response Identity and Access Management (IAM) CyberSecurity 54
ServiceNow ServiceNow Governance, Risk, and Compliance (GRC) Governance, Risk and Compliance TRM 52
ServiceNow ServiceNow App Engine Apps Development PaaS 45
ServiceNow ServiceNow IT Asset Management Hardware Asset Management (HAM),Software Asset Management (SAM),IT Asset Management (ITAM),SaaS Spend Management IT Asset Management 41
ServiceNow ServiceNow PPM Project Portfolio Management PPM 38
ServiceNow ServiceNow Field Service Management Field Service Management ERP Services and Operations 24
ServiceNow ServiceNow Software Asset Management Software Asset Management (SAM),IT Asset Management (ITAM) IT Asset Management 23
ServiceNow ServiceNow Incident Management Incident Management ITSM 21
ServiceNow ServiceNow Change Management IT Service Management ITSM 18
ServiceNow ServiceNow Enterprise Onboarding and Transitions Onboarding HCM 15
ServiceNow ServiceNow Discovery IT Service Management ITSM 15
ServiceNow ServiceNow Performance Analytics Analytics and BI Analytics and BI 12
ServiceNow ServiceNow Problem Management IT Service Management ITSM 12
ServiceNow ServiceNow Safe Workplace Suite Environment, Health and Safety (EHS) HCM 11
ServiceNow ServiceNow Automation Engine Robotic Process Automation PaaS 11
ServiceNow ServiceNow Employee Center Employee Engagement HCM 10
ServiceNow ServiceNow Virtual Agent Chatbots and Conversational AI AI-Powered Application 10
ServiceNow ServiceNow Workplace Service Delivery Digital Workspace IaaS 10
ServiceNow ServiceNow LightStep Application Performance Management ITSM 8
ServiceNow ServiceNow Impact Customer Experience CRM 7
ServiceNow ServiceNow Asset Management Enterprise Asset Management ERP Services and Operations 7
ServiceNow ServiceNow Finance Operations Management IT Service Management ITSM 7
ServiceNow ServiceNow Facilities Service Management Facility Management ERP Services and Operations 7
ServiceNow Servicenow Service Mapping IT Service Management ITSM 7
ServiceNow ServiceNow Telecommunications Service Management OSS/BSS ERP Services and Operations 6
ServiceNow ServiceNow Workflow Automation Business Process Management ERP Services and Operations 6
ServiceNow ServiceNow Vendor Manager Workspace IT Service Management ITSM 6
ServiceNow ServiceNow Employee Experience Employee Experience HCM 5
ServiceNow ServiceNow Event Management Event Management Collaboration 5
ServiceNow ServiceNow Integrated Risk Management (IRM) Risk Management TRM 5
ServiceNow ServiceNow Sales and Order Management Order Management SCM 5
ServiceNow ServiceNow Workforce Optimization Workforce Management HCM 5
ServiceNow ServiceNow Now Assist Generative AI Platforms AI Development 5
ServiceNow ServiceNow Policy and Compliance Management Governance, Risk and Compliance TRM 4
ServiceNow ServiceNow Telecommunications Service Operations Management Remote Monitoring and Management ITSM 4
ServiceNow ServiceNow Service Catalog IT Service Management ITSM 4
ServiceNow ServiceNow Connect Chat Collaboration Collaboration 4
ServiceNow ServiceNow Supplier Lifecycle Operations Supplier Relationship Management Procurement 4
ServiceNow ServiceNow Public Sector Digital Services Citizen Engagement CRM 4
ServiceNow Servicenow Service Desk Call Call Tracking and Recording CRM 4
ServiceNow ServiceNow Order Management Order Management SCM 4
Showing 1 to 50 of 74 entries

Buyer Intent: Companies Evaluating ServiceNow Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ServiceNow enterprise applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ServiceNow apps include:

  1. BRF Global, a Brazil based Consumer Packaged Goods organization with 100000 Employees
  2. Intelligence Agency, a Macedonia based Government company with 370 Employees
  3. Oriental Carbon & Chemicals, a India based Oil, Gas and Chemicals organization with 423 Employees
Logo Company Industry Employees Revenue Country Evaluated
BRF Global Consumer Packaged Goods 100000 $10.7B Brazil 2026-09-23
Intelligence Agency Government 370 $44M Macedonia 2026-09-21
Oriental Carbon & Chemicals Oil, Gas and Chemicals 423 $57M India 2026-09-08
Professional Services 50 $5M Bulgaria 2026-09-01
Professional Services 40 $8M United States 2026-08-03
Banking and Financial Services 602 $794M United States 2026-07-07
Life Sciences 775 $95M India 2026-07-03
Insurance 300000 $257.0B United States 2026-06-08
Professional Services 160 $15M United States 2026-05-26
Education 5415 $1.3B United States 2026-05-24
FAQ - APPS RUN THE WORLD ServiceNow Apps

This page summarizes ServiceNow applications, market coverage, and verified customer counts across products, industries, and countries.

We currently track 74 ServiceNow applications with 6715 verified ServiceNow customer records in our database.

The most widely adopted products are ServiceNow ITSM, ServiceNow HR, ServiceNow Customer Service Management, ServiceNow Vulnerability Response and ServiceNow IT Operations Management, each with significant customer counts.

ServiceNow adoption is strongest in markets such as ITSM, HCM, CRM and CyberSecurity.

The dataset is updated daily and covers historical records since the 1990s, which are revalidated once per year.

Over the last 12 months we recorded 58 active evaluations related to ServiceNow, including BRF Global, Intelligence Agency and Oriental Carbon & Chemicals.

Subscribe to APPS RUN THE WORLD to access the complete ServiceNow dataset, including product-level customer lists, firmographics, technographics, and deployments.