Kroger
1014 Vine Street,
Cincinnati, 45202-1100, OH,
United States
Cincinnati, 45202-1100, OH,
United States
1 513-762-4000
Retail
Kroger Technographics
Kroger Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kroger and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 409000 Kroger employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kroger has purchased the following applications: Oracle Receivables for AR Automation in 2020, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2018, Aproove Work Management for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kroger is running and its propensity to invest more and deepen its relationship with Oracle , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kroger revenues, which have grown to $147.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kroger intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kroger Tech Stack and Enterprise Applications
Kroger ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Receivables | AR Automation | ERP | n/a | 2020 | 2020 |
In 2020, Kroger implemented Oracle Receivables as its AR Automation application. Oracle Receivables was configured to validate supplier invoices that originate from Kroger's Oracle Procurement system against three way matching requirements.
The implementation enforces three way matching and line level reconciliation for purchase order driven invoices. For Kroger MFG, the deployment recognizes Oracle PO numbers as seven digit numbers beginning with 1. Invoice validation logic uses the six character Kroger line number KLN, compares unit price, quantity, and unit of measure on the invoice to the unit price and UOM on the PO, validates quantity against the receiver, and reconciles invoice totals to PO and receiver data.
Oracle Receivables is integrated with Kroger's Oracle Procurement processes and the Oracle AP system to create an automated validation pipeline. The configuration specifically governs Kroger MFG supplier invoicing workflows and therefore affects procurement and accounts payable operations where PO driven invoicing is present.
Governance was implemented as rules based validation within Oracle Receivables, using KLN driven line mapping and three way matching as primary controls. Exceptions that fail the configured checks are flagged for manual review and routed to procurement or AP for resolution, preserving a controlled workflow for invoice dispute handling.
|
|
|
|
|
ERP Financial | ERP |
|
2012 | 2014 |
|
|
|
|
|
ERP Financial | ERP |
|
2020 | 2020 |
|
|
|
|
|
Expense Management | ERP |
|
2014 | 2014 |
|
Kroger HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018 Kroger implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for its Industrial division and subsequently added the consumer division, deploying the solution within Absence and Leave Management to centralize leave administration across HR and payroll functions. The implementation spanned Kronos WFC 6.1 and 8.1 environments and included upgrades to WFC 7.0 and Kronos 8.1 cloud, aligning Attendance and Leave Modules with time clock firmware updates to Kronos 4500 devices.
The deployment encompassed core WFC, Time and Attendance, Absence Management, Workforce Device Manager, Data Collection Manager, SDM, and WIM modules, plus Workforce Timekeeper payroll structures. Kroger configured Access Profile, Payroll, Scheduler and Advanced Scheduler, and maintained pay rules, pay codes, work rules, wage profiles, labor levels, schedules, shifts and accruals such as PTO Vacation and Sick, using Workforce Connect and Record Manager where appropriate. Functional work included gap analysis, creation of Functional Requirements Documents, and development of accrual, schedule and adjustment rules per documented DSRs.
Integrations were implemented with SAP and Record Manager, and WIM 7.0 was used for inbound employee data and outbound payroll hours and wage feeds, supporting complex interface logic and database commands. The team developed and validated interfaces via WIM and Workforce Connect to calculate gross pay and update payroll and general ledger systems, and managed device integrations through Workforce Device Manager for Kronos 4500 time clocks.
Governance and rollout combined change management, QA methodology, IT testing and validation prior to UAT, plus project planning and coordination across HR and Payroll departments. Operational support covered analytics, attendance, advanced scheduling, time clocks and day to day pay issue resolution, and business requirements were captured for WMS through collaborative sessions and documented in FRDs.
The program included upgrade projects from Kronos 8.0 to 8.1 cloud with comprehensive documentation of existing processes reports and interfaces, and multiple projects were completed on schedule and on budget. Kroger also applied Kronos best practices to standardize timekeeping and managed complex leave and benefit accruals using configurations aligned to unit bargain agreements.
|
|
|
|
|
BackGround Screening | HCM |
|
2018 | 2018 |
|
|
|
|
|
Benefits Administration | HCM |
|
2019 | 2019 |
|
|
|
|
|
Compensation Management | HCM |
|
2014 | 2014 |
|
|
|
|
|
Compensation Management | HCM |
|
2020 | 2021 |
|
|
|
|
|
Core HR | HCM |
|
2020 | 2021 |
|
|
|
|
|
Employee Experience | HCM |
|
2018 | 2018 |
|
|
|
|
|
Employee Experience | HCM |
|
2023 | 2023 |
|
|
|
|
|
HR Compliance | HCM |
|
2012 | 2013 |
|
|
|
|
|
Learning and Development | HCM |
|
2014 | 2014 |
|
|
|
|
|
Learning and Development | HCM |
|
2020 | 2020 |
|
|
|
|
|
Payroll | HCM |
|
2020 | 2021 |
|
|
|
|
|
Payroll | HCM |
|
2024 | 2025 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2015 | 2016 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting | HCM |
|
2020 | 2020 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2013 | 2013 |
|
|
|
|
|
Skills Intelligence | HCM |
|
2021 | 2021 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2015 | 2016 |
|
|
|
|
|
Talent Management | HCM |
|
2020 | 2021 |
|
|
|
|
|
Talent Sourcing | HCM |
|
2018 | 2018 |
|
|
|
|
|
Task Management | HCM |
|
2021 | 2021 |
|
|
|
|
|
Time and Attendance | HCM |
|
2018 | 2018 |
|
|
|
|
|
Time Clock (Hardware) | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2018 | 2018 |
|
|
|
|
|
Workforce Management | HCM |
|
2015 | 2016 |
|
|
|
|
|
Workforce Management | HCM |
|
2018 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2022 | 2022 |
|
Kroger ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aproove | Legacy | Aproove Work Management | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Kroger implemented Aproove Work Management in a Work Management deployment to centralize review and approval workflows. Aproove lists Kroger as a customer on its website, confirming the customer relationship and the use of Aproove Work Management at the retailer.
The Aproove Work Management implementation emphasized centralized proofing and approval capabilities, including configurable review and approval workflows, version control for marketing assets, task assignment and tracking, and audit logging for compliance. Kroger Aproove Work Management Work Management supports creative review, approvals, and cross-functional task orchestration, aligning with common Work Management functional workflows in retail marketing operations.
Governance was structured around intake routing, staged approvals, and role based permissions to enforce review processes across marketing, creative, and merchandising teams. Configuration focused on workflow templates and permission models to standardize approval cadence and provide a single system of record for asset proofs and change history.
|
|
|
|
|
Enterprise Asset Management | ERP Services and Operations |
|
2023 | 2023 |
|
|
|
|
|
Food and Beverage ERP | ERP Services and Operations |
|
2020 | 2020 |
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2019 | 2020 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2011 | 2011 |
|
Kroger AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
ML and Data Science Platforms | AI Development |
|
2022 | 2023 |
|
Kroger AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Predictive Analytics | AI-Powered Application |
|
2025 | 2025 |
|
Kroger Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2018 | 2019 |
|
Kroger Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2017 | 2017 |
|
|
|
|
|
Blockchain Platform | Blockchain |
|
2020 | 2020 |
|
Kroger Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Event Management | Collaboration |
|
2019 | 2019 |
|
Kroger Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Enterprise Content Management | Content Management |
|
2023 | 2023 |
|
Kroger eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2018 |
|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
|
|
|
|
eCommerce | eCommerce |
|
2018 | 2021 |
|
|
|
|
|
Online Food Ordering System | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Product Information Management | eCommerce |
|
2014 | 2014 |
|
|
|
|
|
Product Information Management | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Shopping Cart Management | eCommerce |
|
2020 | 2020 |
|
Kroger SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Advanced Planning and Scheduling | SCM |
|
2019 | 2019 |
|
|
|
|
|
Allocation and Replenishment | SCM |
|
2012 | 2013 |
|
|
|
|
|
Demand Forecasting and Planning | SCM |
|
2019 | 2019 |
|
|
|
|
|
Fleet Management | SCM |
|
2020 | 2020 |
|
|
|
|
|
Inventory Management | SCM |
|
2014 | 2014 |
|
|
|
|
|
Order Management | SCM |
|
2019 | 2020 |
|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2020 | 2020 |
|
|
|
|
|
Transportation Management | SCM |
|
2010 | 2010 |
|
|
|
|
|
Transportation Management | SCM |
|
2015 | 2016 |
|
|
|
|
|
Warehouse Management | SCM |
|
2016 | 2016 |
|
|
|
|
|
Warehouse Management | SCM |
|
2021 | 2022 |
|
|
|
|
|
Warehouse Management | SCM |
|
2005 | 2006 |
|
Kroger CRM
Kroger EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2020 | 2020 |
|
Kroger ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Kroger Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2014 | 2014 |
|
|
|
|
|
Procurement | Procurement |
|
2020 | 2020 |
|
|
|
|
|
Sourcing | Procurement |
|
2018 | 2018 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2018 | 2018 |
|
Kroger SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2019 | 2019 |
|
Kroger TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2024 | 2024 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2024 | 2024 |
|
Kroger PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2019 | 2020 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2009 | 2009 |
|
Kroger IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2008 | 2008 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2018 | 2019 |
|
|
|
|
|
Database Management | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Database Management | IaaS |
|
2014 | 2014 |
|
Kroger CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EMM / MDM / MAM | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2023 | 2023 |
|
|
|
|
|
Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
|
2024 | 2024 |
|
Kroger Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Kroger
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Director of Enterprise Data & Analytics Strategy | Director | IT | |
|
|
|
Business Intelligence Manager | Manager | IT | |
|
|
|
Vice President General & Administrative Cost Management | VP | Operations | |
|
|
|
Travel Manager | Manager | Operations | |
|
|
|
General Manager: Finance, Accounting, HR, Benefits, Manufacturing, Order Processing, Buying, Merchan | Manager | HR | |
|
|
|
VP Enterprise Sourcing | VP | Procurement | |
|
|
|
Director Produce Procurement | Director | Procurement | |
|
|
|
Director - HBC Merchandising | Director | Finance | |
|
|
|
Assistant Controller | Director | Finance | |
|
|
|
VP of Enterprise Sourcing | VP | Procurement | |
|
|
|
Vice President of Supply Chain Operations | VP | Supply Chain | |
|
|
|
Director of Supply Chain | Director | Supply Chain | |
|
|
|
Vice President of Tax | VP | Finance | |
|
|
|
Senior Vice President and Chief Financial Officer | CXO | Finance | |
|
|
|
VP & Corporate Controller | VP | Finance | |
|
|
|
Senior Payroll Manager | Manager | HR | |
|
|
|
Vice President, Talent Development | VP | HR | |
|
|
|
Executive Vice President and Chief Operating Officer | CXO | Finance | |
|
|
|
Vice President, Total Rewards and HR Systems | VP | IT | |
|
|
|
Senior Vice President of Human Resources and Labor Relations | VP | HR | |
|
|
|
Senior Director of Labor Relations | Director | HR | |
|
|
|
Total Rewards HR Manager, Policies and Procedures and New Beginnings | Manager | HR | |
|
|
|
Vice President, Human Resources | VP | HR | |
|
|
|
Senior Vice President of Human Resources and Labor Relations | VP | HR | |
|
|
|
Head of Human Resources Kroger Technology and Digital | Director | HR | |
|
|
|
Head of Talent Acquisition | Director | HR | |
|
|
|
VP of Enterprise Retail Systems | VP | IT | |
|
|
|
Vice President, Supply, Manufacture, and Finance Technology | VP | IT | |
|
|
|
VP Technology Transformation and Research & Development | VP | IT | |
|
|
|
Director, Information and Solutions Architecture | Director | IT | |
|
|
|
Senior Information Technology Leader | Manager | IT | |
|
|
|
Talent Acquisition Manager-Pharmacy | Manager | HR | |
|
|
|
Human Resources Recruiter | CXO | HR | |
|
|
|
Recruiting Administrator | Manager | HR | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
Corporate Counsel- Litigation | CXO | Finance | |
|
|
|
Senior Director of Corporate Risk Management | Director | Risk | |
|
|
|
Vice President & Chief Ethics and Compliance Officer | CXO | Legal | |
|
|
|
Senior Vice President, General Counsel, and Secretary | VP | Legal | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
CIO and Chief Digital Officer | CXO | IT | |
|
|
|
Master Data Managment Manager | Manager | IT | |
|
|
|
Data Analytics Manager | Manager | IT | |
|
|
|
Data Analyst, Asist. Produce Manager | Manager | IT | |
|
|
|
Senior Digital Product Manager | Manager | IT | |
|
|
|
VP Merchandising Product Experience Kroger Technology | VP | Customer Service | |
|
|
|
Sr. Manager of Product Management | Customer & Loyalty Experiences | Manager | Customer Service | |
|
|
|
Vice President, Customer Product Experience | VP | Customer Service | |
|
|
|
Marketing Automation Manager | Manager | Marketing | |
|
Apps Being Evaluated by Kroger Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kroger IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kroger digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Kroger Technographics
Kroger is a Retail organization based in United States,
with around 409000 employees and annual revenues of $147.12 billion.
Kroger operates a diverse technology stack with applications such as
Oracle Receivables, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) and Aproove Work Management,
covering areas like AR Automation, Absence and Leave Management and Business Process Management.
Kroger has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, UKG and Aproove.
Kroger recently adopted applications including
Lumy AI in 2025, Asure Payroll & Tax in 2024 and Adobe Audience Manager in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kroger’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kroger’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kroger technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.