Ahold Delhaize Usa
Ahold Delhaize Usa Technographics
Ahold Delhaize Usa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ahold Delhaize Usa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 236000 Ahold Delhaize Usa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ahold Delhaize Usa has purchased the following applications: Coupa Invoice for AP Automation in 2020, Conduent Benefits Administration (OEM Mercer Darwin Benefits) for Benefits Administration in 2017, Adobe WorkFront for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ahold Delhaize Usa is running and its propensity to invest more and deepen its relationship with Coupa Software , SAP , Conduent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ahold Delhaize Usa revenues, which have grown to $58.97 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ahold Delhaize Usa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ahold Delhaize Usa Tech Stack and Enterprise Applications
Ahold Delhaize Usa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020, Ahold Delhaize Usa implemented Coupa Invoice as part of a targeted AP Automation initiative to unify invoice processing across its US retail portfolio. The deployment was coordinated with Coupa Procure to align procurement and accounts payable workflows and to centralize requisitioning and purchasing governance across supermarkets, convenience stores, and Peapod online grocery operations.
Coupa Invoice was configured to provide invoice capture, PO-based invoicing and automated matching, exception routing and catalog-driven invoice processing to standardize invoice lifecycles. The implementation emphasized catalog adoption with a goal toward 100% catalog implementation, and consolidated six fragmented requisitioning and purchasing platforms into a single Coupa-based requisition and purchasing system to simplify workflow orchestration and improve user experience.
Integrations focused on connecting purchase order workflows to accounts payable processing and financial ledgers to reduce manual reconciliation and improve spend visibility. Operational coverage spanned procurement, purchasing, accounts payable and finance teams across Ahold USA brands including in-store operations such as delis and pharmacies as well as ecommerce fulfillment through Peapod.
Governance shifted to centralized catalog and purchasing controls, enabling purchasing to scale and leverage volume buying. Reported outcomes from the initiative included a 91% reduction in pending invoices and $36 million in identified savings, and internal stakeholders credited Coupa with transforming procurement and invoice management across the company.
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ERP Financial | ERP |
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2020 | 2022 |
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Expense Management | ERP |
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2018 | 2019 |
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Ahold Delhaize Usa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduent | Legacy | Conduent Benefits Administration (OEM Mercer Darwin Benefits) | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017 Ahold Delhaize Usa deployed Conduent Benefits Administration (OEM Mercer Darwin Benefits) as a web-hosted benefits enrollment and administration portal on its corporate website. Conduent Benefits Administration is being used to support core Benefits Administration functions for the company, providing a centralized employee-facing and HR-facing benefits platform.
The implementation centers on standard Benefits Administration functional modules, including employee self-service enrollment, plan configuration and lifecycle management, eligibility and event-driven enrollment workflows, and administrative consoles for benefits teams. The solution also exposes reporting and compliance capabilities consistent with benefits administration workloads, and it is configured to manage plan elections and carrier data exchange workflows.
Operationally the platform is provisioned through the company benefits portal, providing access for employees and HR administrators, with configuration controls for open enrollment windows and life event processing. Governance is structured around centralized benefits configuration and role-based administrative access to support HR benefits operations and carrier interactions via the Conduent Benefits Administration environment.
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Core HR | HCM |
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2019 | 2020 |
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Employee Experience | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2020 | 2021 |
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Ahold Delhaize Usa ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe WorkFront | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
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Point Of Sale | ERP Services and Operations |
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2020 | 2020 |
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Retail Management | ERP Services and Operations |
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2013 | 2013 |
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Ahold Delhaize Usa Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Ahold Delhaize Usa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Ahold Delhaize Usa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management, Document Management, Intelligent Document Processing | Content Management |
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2010 | 2010 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Web Content Management | Content Management |
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2013 | 2013 |
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Ahold Delhaize Usa eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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Ahold Delhaize Usa SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2021 | 2021 |
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Demand Forecasting and Planning | SCM |
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2021 | 2021 |
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Demand Forecasting and Planning | SCM |
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2018 | 2018 |
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Order Management | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Transportation Management | SCM |
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2020 | 2021 |
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Transportation Management | SCM |
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2016 | 2016 |
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Warehouse Management | SCM |
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2020 | 2021 |
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Warehouse Management | SCM |
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2020 | 2021 |
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Warehouse Management | SCM |
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2019 | 2020 |
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Ahold Delhaize Usa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ahold Delhaize Usa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Ahold Delhaize Usa Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Ahold Delhaize Usa PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Ahold Delhaize Usa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Ahold Delhaize Usa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ahold Delhaize Usa
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of IT Operations | Director | IT | |
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Senior Manager - Data & Information Management | Manager | IT | |
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Director - IT Governance and Project and Portfolio Management | Director | IT | |
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Financial Controller at Business Services Finance | Director | Finance | |
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Financial Controller Business Service Finance | Director | Finance | |
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Vice President A&R Financial Reporting | VP | Finance | |
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CFO Albert Heijn & Ahold Nederland / Executive Vice President Finance | CXO | Finance | |
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Director IT | Director | Finance | |
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Senior Manager Sourcing | Manager | Procurement | |
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Director Corporate Accounting | Director | Finance | |
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Senior Director Online IT | Director | IT | |
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Procurement integration Director | Director | Procurement | |
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VP Group IT Infrastructure & Service Delivery | VP | IT | |
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Director, Human Resources Ahold Delhaize US | Director | HR | |
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Senior Director Tax Planning & Tax Counsel | Director | Finance | |
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EVP & CIO Ahold Delhaize USA | CXO | IT | |
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President Peapod Digital Labs & Chief E-commerce officer | CXO | IT | |
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Vice President - Global IT Delivery | VP | IT | |
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Engineering Director - eCommerce | Director | Finance | |
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Vice President, Operations | VP | Operations | |
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Director, IT Transformation Office | Director | IT | |
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Chief Information Officer, Global Support Office | CXO | IT | |
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EVP of Supply Chain, Transportation and Manufacturing | VP | Supply Chain | |
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Director of Distribution Operations | Director | Finance | |
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Apps Being Evaluated by Ahold Delhaize Usa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ahold Delhaize Usa IT executives and key decision makers. This section highlights Ahold Delhaize Usa's latest recorded technology evaluations, including Blue Yonder Enterprise Supply Planning (ex JDA Enterprise Supply Planning) for Advanced Planning and Scheduling on 2026-03-18, SAP Retail for Retail Management on 2025-10-28, and Coupa Procurement for Procurement on 2025-05-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ahold Delhaize Usa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-03-18 | Ahold Delhaize Usa | Evaluated | Blue Yonder | Blue Yonder Enterprise Supply Planning (ex JDA Enterprise Supply Planning) | Advanced Planning and Scheduling | SCM |
| 2025-10-28 | Ahold Delhaize Usa | Evaluated | SAP | SAP Retail | Retail Management | ERP Services and Operations |
| 2025-05-27 | Ahold Delhaize Usa | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
FAQ - APPS RUN THE WORLD Ahold Delhaize Usa Technographics
Ahold Delhaize Usa is a Retail organization based in United States,
with around 236000 employees and annual revenues of $58.97 billion.
Ahold Delhaize Usa operates a diverse technology stack with applications such as
Coupa Invoice, Conduent Benefits Administration (OEM Mercer Darwin Benefits) and Adobe WorkFront,
covering areas like AP Automation, Benefits Administration and Business Process Management.
Ahold Delhaize Usa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Conduent and Adobe Systems.
Ahold Delhaize Usa recently adopted applications including
ServiceNow ITSM in 2024, Slack Connect in 2022 and Google Workspace (Formerly Google G-Suite) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ahold Delhaize Usa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ahold Delhaize Usa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ahold Delhaize Usa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.