Reservation and Booking Management Adoption Among the Global Top 100
Reservation and Booking Management Adoption Among the Global Top 100

This report delves into the adoption of Reservation and Booking Management by the Global Top 100 companies, both privately-held and publicly-traded, as ranked by size, including employee count and revenue metrics, such as those found in the Fortune 1000 and Global 2000 listings. We explore how these leading enterprises are leveraging Reservation and Booking Management to pursue strategic goals and drive lasting benefits across various business functions.

The adoption of Reservation and Booking Management within these top companies reveals significant investments in ERP Services and Operations technology, highlighting a broad and diverse approach. These organizations frequently partner with multiple vendors, integrating complementary ERP Services and Operations solutions to achieve their business objectives. This multi-vendor approach allows them to tailor ERP Services and Operations deployments that drive competitive advantages, operational efficiencies, and overall sustainability.

Our latest findings detail the software purchases related to Reservation and Booking Management among these top 100 enterprises, their technology investments span a range of ERP Services and Operations tools and solutions, underscoring the complexity of ERP Services and Operations adoption at this level.

Reservation and Booking Management Vendors Among the Global Top 100

SABREcurrently holds a 36% market share in the Reservation and Booking Management space, making it the leading provider among the Global Top 100, followed by Triptease, Ticketmaster, Amadeus IT Group, and SevenRooms.

VendorsReservation and Booking Management AppsMarket Share
SABRESABRE Synxis Guest Connect, Sabre Core Reservations, Sabre SynXis Booking Engine, Sabre GDS, SABRE Red 36036%
TripteaseTriptease14%
TicketmasterTicketmaster12%
Amadeus IT GroupAmadeus iHotelier (ex TravelClick iHotelier), Amadeus E-Retail, Amadeus Central Reservation, Amadeus Altea, Amadeus SkySYM, Amadeus GDS10%
SevenRoomsSevenRooms Reservations7%
TripleseatTripleseatDirect7%
OpenTableOpenTable Reservations6%
Navitaire, an Amadeus CompanyNavitaire New Skies4%
TheForkTheFork (formerly Bookatable)3%
IBS Software ServicesIBS Software iFly RES PSS, IBS iTravelCruise2%
Grand Total100%

The insights derived from our research will empower marketers, product managers, and IT professionals to better understand the adoption trends shaping the future of Reservation and Booking Management. These trends can potentially lead to significant shifts within the competitive landscape, impacting strategies and market positioning for years to come.

By monitoring these top enterprises and their technology choices, we equip our clients with the knowledge needed to anticipate changes and stay ahead in the rapidly transforming world of enterprise software and ERP Services and Operations innovation.

Custom data cuts related to the Reservation and Booking Management Market are available:

  • Top Reservation and Booking Management Vendors, Market Size and Market Forecast 2023-2027
  • Reservation and Booking Management Market By Vertical Market (21 Industry)
  • Reservation and Booking Management Market By Country (USA + 45 countries)
  • Reservation and Booking Management Market By Region (Americas, EMEA, APAC)
  • Reservation and Booking Management Market By Customer Size (revenue, employee count, asset)
  • Reservation and Booking Management Market By Channel (Direct vs Indirect)
  • Reservation and Booking Management Market By Vendor or Product
    Buyer Intent: Companies Reading this Research Report
    ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively reading this research report. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively accessing this research report include:
    1. Lyft, a United States based Professional Services organization with 2945 Employees
    2. University at Buffalo, a United States based Education company with 6037 Employees
    LogoCompanyIndustryEmployeesRevenueCountryEvaluated

Global Top 100 adopting Reservation and Booking Management

The influence of these top 100 organizations on the broader ERP Services and Operations market is profound, despite their representation of only a small segment of the digital transformations we track annually. These companies often serve as early adopters and trendsetters, shaping the future of ERP Services and Operations and driving innovations that impact the industry at large.

Our Buyer Insight Technographics Database provides a closer look at these major organizations, capturing the size and intricacy of their IT stacks, along with the frequency of their technology investments. This unique database reveals patterns in ERP Services and Operations adoption and highlights emerging trends, which are crucial for understanding the evolving landscape of Reservation and Booking Management.

Our research team continuously tracks the adoption of various Reservation and Booking Management, drawing on both publicly available information, such as press releases and case studies, and proprietary data sources. Each quarter, we update our records to reflect new ERP Services and Operations implementations, providing clients with current and relevant insights into market shifts.

Here are the Global Top 100 companies and their adoption of Reservation and Booking Management

CustomerIndustryEmployeesRevenueCountryVendorReservation and Booking Management AppsWhen
Marriott InternationalLeisure and Hospitality411000$23.7BUnited StatesTheForkTheFork (formerly Bookatable)2016
American AirlinesTransportation132100$52.8BUnited StatesAmadeus IT GroupAmadeus E-Retail2018
Royal Caribbean CruisesLeisure and Hospitality102400$13.2BUnited StatesIBS Software ServicesIBS iTravelCruise2023
International AirlinesTransportation58077$9.0BUnited KingdomAmadeus IT GroupAmadeus Central Reservation2016
MGM ResortsLeisure and Hospitality58000$16.2BUnited StatesSevenRoomsSevenRooms Reservations2021
Caesars EntertainmentLeisure and Hospitality51000$11.5BUnited StatesTicketmasterTicketmaster2022
Minor Hotel GroupLeisure and Hospitality42180$4.3BThailandSABRESABRE Synxis Guest Connect2016
Relais & ChateauxLeisure and Hospitality42000$2.7BFranceSABRESABRE Synxis Guest Connect2014
Hard Rock InternationalLeisure and Hospitality40000$6.0BUnited StatesTicketmasterTicketmaster2022
IndiGoTransportation37200$8.2BIndiaAmadeus IT GroupAmadeus SkySYM2019
Air CanadaTransportation37000$15.8BCanadaAmadeus IT GroupAmadeus Altea2019
LATAM Airlines GroupTransportation36477$12.4BChileSABRESABRE Red 3602024
Princess CruisesLeisure and Hospitality35000$3.2BUnited StatesSABRESabre Core Reservations2018
Wynn Las VegasLeisure and Hospitality27800$3.7BUnited StatesTicketmasterTicketmaster2023
Red RobinLeisure and Hospitality24335$1.3BUnited StatesOpenTableOpenTable Reservations2017
SubscribeLeisure and Hospitality24000$1.7BSwitzerlandSABRESABRE Synxis Guest Connect2018
SubscribeTransportation23500$6.0BUnited StatesSABRESabre Core Reservations2021
SubscribeLeisure and Hospitality23333$6.4BUnited StatesSevenRoomsSevenRooms Reservations2023
SubscribeLeisure and Hospitality20000$2.3BIndiaTripteaseTriptease2019
SubscribeMedia20000$5.0BCanadaTripleseatTripleseatDirect2020
SubscribeTransportation19116$11.6BIrelandNavitaire, an Amadeus CompanyNavitaire New Skies2014
SubscribeLeisure and Hospitality16000$1.0BSwitzerlandSABRESABRE Synxis Guest Connect2015
SubscribeLeisure and Hospitality15000$2.0BUnited StatesTripteaseTriptease2016
SubscribeTransportation14048$3.0BBrazilNavitaire, an Amadeus CompanyNavitaire New Skies2012
SubscribeTransportation14000$1.3BCanadaSABRESabre Core Reservations2019
SubscribeLeisure and Hospitality13500$3.0BUnited Arab EmiratesSABRESABRE Synxis Guest Connect2017
SubscribeTransportation13000$2.4BIndiaSABRESabre GDS2023
SubscribeTransportation12000$2.7BMalaysiaAmadeus IT GroupAmadeus E-Retail2017
SubscribeTransportation11716$6.1BUnited KingdomSABRESabre GDS2023
SubscribeTransportation11107$5.6BUnited StatesNavitaire, an Amadeus CompanyNavitaire New Skies2015
SubscribeLeisure and Hospitality10000$2.0BUnited StatesSABRESABRE Synxis Guest Connect2019
SubscribeLeisure and Hospitality10000$2.7BUnited KingdomTheForkTheFork (formerly Bookatable)2016
SubscribeLeisure and Hospitality10000$2.5BUnited StatesTicketmasterTicketmaster2022
SubscribeLeisure and Hospitality10000$370MIndiaTripteaseTriptease2023
SubscribeLeisure and Hospitality9202$344MThailandSABRESABRE Synxis Guest Connect2019
SubscribeTransportation8602$4.8BSwitzerlandAmadeus IT GroupAmadeus Altea2017
SubscribeTransportation8333$4.6BSouth KoreaAmadeus IT GroupAmadeus Central Reservation2010
SubscribeLeisure and Hospitality8000$600MSingaporeSABRESABRE Synxis Guest Connect2015
SubscribeLeisure and Hospitality8000$1.0BUnited StatesSABRESABRE Synxis Guest Connect2023
SubscribeLeisure and Hospitality7928$665MJapanSABRESabre SynXis Booking Engine2024
SubscribeLeisure and Hospitality7000$2.1BUnited StatesTripleseatTripleseatDirect2021
SubscribeLeisure and Hospitality7000$530MUnited StatesTripleseatTripleseatDirect2022
SubscribeLeisure and Hospitality7000$750MCanadaTripleseatTripleseatDirect2020
SubscribeLeisure and Hospitality7000$1.2BUnited StatesTripteaseTriptease2021
SubscribeLeisure and Hospitality7000$1.2BUnited StatesSABRESABRE Synxis Guest Connect2022
SubscribeTransportation6920$5.0BAustraliaSABRESabre Core Reservations2023
SubscribeLeisure and Hospitality6500$2.0BUnited StatesSABRESABRE Synxis Guest Connect2016
SubscribeLeisure and Hospitality6500$700MUnited StatesSABRESABRE Synxis Guest Connect2022
SubscribeLeisure and Hospitality6500$2.0BUnited StatesTicketmasterTicketmaster2022
SubscribeTransportation6498$387MPhilippinesNavitaire, an Amadeus CompanyNavitaire New Skies2013
SubscribeLeisure and Hospitality6441$1.1BUnited KingdomTripteaseTriptease2023
SubscribeLeisure and Hospitality6077$317MHong KongSABRESABRE Synxis Guest Connect2018
SubscribeLeisure and Hospitality6000$3.3BUnited StatesTripteaseTriptease2019
SubscribeLeisure and Hospitality6000$920MSingaporeSABRESABRE Synxis Guest Connect2019
SubscribeTransportation5920$2.5BPhilippinesIBS Software ServicesIBS Software iFly RES PSS2024
SubscribeLeisure and Hospitality5800$1.1BSingaporeSABRESABRE Synxis Guest Connect2014
SubscribeLeisure and Hospitality5600$1.6BUnited StatesSABRESABRE Synxis Guest Connect2019
SubscribeLeisure and Hospitality5500$230MIndiaSABRESABRE Synxis Guest Connect2019
SubscribeLeisure and Hospitality5500$1.0BUnited StatesSABRESABRE Synxis Guest Connect2023
SubscribeLeisure and Hospitality5275$418MUnited KingdomTripteaseTriptease2021
SubscribeLeisure and Hospitality5200$779MHong KongSABRESABRE Synxis Guest Connect2014
SubscribeLeisure and Hospitality5000$245MUnited StatesSevenRoomsSevenRooms Reservations2021
SubscribeLeisure and Hospitality5000$500MUnited StatesAmadeus IT GroupAmadeus iHotelier (ex TravelClick iHotelier)2019
SubscribeLeisure and Hospitality5000$1.0BUnited StatesSABRESABRE Synxis Guest Connect2017
SubscribeLeisure and Hospitality5000$1.0BUnited KingdomSABRESABRE Synxis Guest Connect2019
SubscribeLeisure and Hospitality5000$500MUnited KingdomTripteaseTriptease2019
SubscribeLeisure and Hospitality5000$6MAustraliaTripteaseTriptease2022
SubscribeTransportation5000$1.3BUnited StatesSABRESabre Core Reservations2022
SubscribeLeisure and Hospitality5000$1.5BUnited StatesOpenTableOpenTable Reservations2015
SubscribeLeisure and Hospitality5000$600MThailandSABRESABRE Synxis Guest Connect2016
SubscribeLeisure and Hospitality5000$2.0BUnited StatesTripleseatTripleseatDirect2022
SubscribeLeisure and Hospitality4800$363MUnited StatesTripleseatTripleseatDirect2019
SubscribeLeisure and Hospitality4768$506MUnited StatesOpenTableOpenTable Reservations2019
SubscribeLeisure and Hospitality4750$110MUnited StatesTicketmasterTicketmaster2022
SubscribeLeisure and Hospitality4500$700MUnited StatesSevenRoomsSevenRooms Reservations2020
SubscribeLeisure and Hospitality4400$1.1BUnited StatesSABRESABRE Synxis Guest Connect2019
SubscribeTransportation4300$600MIndonesiaSABRESabre Core Reservations2022
SubscribeLeisure and Hospitality4004$393MUnited StatesSevenRoomsSevenRooms Reservations2021
SubscribeLeisure and Hospitality4000$400MEgyptTripteaseTriptease2020
SubscribeLeisure and Hospitality4000$900MUnited StatesTripleseatTripleseatDirect2020
SubscribeLeisure and Hospitality3800$250MUnited StatesOpenTableOpenTable Reservations2017
SubscribeLeisure and Hospitality3732$138MMexicoTripteaseTriptease2020
SubscribeLeisure and Hospitality3700$1.5BUnited StatesTicketmasterTicketmaster2022
SubscribeLeisure and Hospitality3700$420MSingaporeTripteaseTriptease2022
SubscribeLeisure and Hospitality3700$316MUnited StatesSevenRoomsSevenRooms Reservations2018
SubscribeLeisure and Hospitality3500$218MUnited KingdomSABRESABRE Synxis Guest Connect2018
SubscribeLeisure and Hospitality3500$334MUnited KingdomSABRESABRE Synxis Guest Connect2014
SubscribeLeisure and Hospitality3500$485MUnited StatesOpenTableOpenTable Reservations2021
SubscribeLeisure and Hospitality3000$1.0BMaldivesTripteaseTriptease2019
SubscribeLeisure and Hospitality3000$900MUnited StatesSevenRoomsSevenRooms Reservations2021
SubscribeLeisure and Hospitality3000$40MUnited StatesAmadeus IT GroupAmadeus iHotelier (ex TravelClick iHotelier)2017
SubscribeLeisure and Hospitality3000$600MUnited StatesTheForkTheFork (formerly Bookatable)2016
SubscribeLeisure and Hospitality3000$1.1BUnited StatesAmadeus IT GroupAmadeus GDS2022
SubscribeLeisure and Hospitality3000$1.0BUnited StatesSABRESABRE Synxis Guest Connect2023
SubscribeLeisure and Hospitality3000$300MUnited StatesTicketmasterTicketmaster2023
SubscribeLeisure and Hospitality3000$900MUnited StatesTicketmasterTicketmaster2022
SubscribeLeisure and Hospitality3000$200MUnited StatesTicketmasterTicketmaster2010
SubscribeLeisure and Hospitality3000$729MUnited StatesTicketmasterTicketmaster2009
SubscribeLeisure and Hospitality3000$1.1BUnited StatesTicketmasterTicketmaster2009
SubscribeLeisure and Hospitality3000$600MUnited StatesOpenTableOpenTable Reservations2021
SubscribeLeisure and Hospitality3000$320MJapanSABRESabre SynXis Booking Engine2024
SubscribeLeisure and Hospitality2900$900MUnited StatesTripteaseTriptease2019

Source: APPS RUN THE WORLD, October 2024

Research Methodology

Each year our global team of researchers conduct an annual survey of thousands of enterprise software vendors by contacting them directly on their latest quarterly and annual revenues by country, functional area, and vertical market. We supplement their written responses with our own primary research to determine quarterly and yearly growth rates, In addition to customer wins to ascertain whether these are net new purchases or expansions of existing implementations.

Another dimension of our proactive research process is through continuous improvement of our customer database, which stores more than ten million software purchases and records on the enterprise software landscape of over 2 million organizations around the world.

The database provides customer insight and contextual information on what types of enterprise software systems and other relevant technologies are they running and their propensity to invest further with their current or new suppliers as part of their overall IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

The result is a combination of supply-side data and demand-generation customer insight that allows our clients to better position themselves in anticipation of the next wave that will reshape the enterprise software marketplace for years to come.