American Airlines

1 Skyview Drive,
Fort Worth, 76155, TX,
United States

https://www.aa.com/

1 682-278-9000

Transportation

American Airlines Technographics

American Airlines Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by American Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18600 American Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that American Airlines has purchased the following applications: AbsenceSoft for Absence and Leave Management in 2019, MicroStrategy ONE Analytics for Analytics and BI in 2015, Coupa Invoice for AP Automation in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems American Airlines is running and its propensity to invest more and deepen its relationship with AbsenceSoft , MicroStrategy , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing American Airlines revenues, which have grown to $53.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

American Airlines Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
AbsenceSoft	Legacy	AbsenceSoft	Absence and Leave Management	HCM	n/a	2019	2019
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2016	2017
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Contingent Labor Management	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Employee Engagement	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Employee Recognition and Rewards Management	HCM	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	HR Service Delivery	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Succession and Leadership Planning	HCM	Subscribe	2016	2017
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2016	2017
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2015	2015

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2012	2012

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Coupa Software	Legacy	Coupa Invoice	AP Automation	ERP Financial Management	n/a	2018	2018
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2014	2014

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2016	2017
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Backup as a Service (BaaS)	IaaS	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Network Management and Monitoring	IaaS	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2020	2020

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2016	2016

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Artificial Intelligence Marketing	AI-Powered Application	Subscribe	2014	2014

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center, Customer Experience	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Sales Analytics	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2016	2016

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Configure Price Quote (CPQ)	SPM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2018	2018

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Contract Lifecycle Management	Procurement	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Procure to Pay	Procurement	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2020	2020

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Banking	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Real Estate Property Management	ERP Services and Operations	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Reservation and Booking Management	ERP Services and Operations	Subscribe	2018	2018

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2020	2020

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2023	2023

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Inventory Management	SCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Logistics Management	SCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Warehouse Management	SCM	Subscribe	2016	2016

Professional Services

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Professional Services	Professional Services	Subscribe	2007	2007

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2016	2016

IT Decision Makers and Key Stakeholders at American Airlines

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Team Lead - Business Analytics, Operations Technology	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Business Intelligence	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Technical Manager â€“ Business Intelligence and Data Warehousing	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP, Finance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Travel Projects	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager - Employee Travel Services	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, Financial Analysis	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Finance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	IT Director - Distribution Technology	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Information Technology	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President and Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager - Finance & Systems	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Human Resources and Team Member Services	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Learning Experiences, Global Engagement	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, People	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Talent Recruitment	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, People Business Partners	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	HRIS Leader \| SuccessFactors Administration	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager, IT Applications SAP SuccessFactors	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Employee Recognition & Engagement	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Communications and Employee Engagement Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Talent Acquisition Leader - Airline Operations	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director - Talent Acquisition & Talent Management	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Architect, Managing Director - Technology Transformation	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director Data Engineering, Analytics and Automation	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director Enterprise Infrastructure Services	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager Customer Experience	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Customer Experience	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	SVP & Chief Customer Officer	CXO	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director - Customer Experience/Reservations	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Customer Experience Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, Customer Loyalty	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Loyalty Strategy	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Customer Technology and Loyalty Program	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director, Loyalty and Marketing Technology	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Manager, AAdvantage Engagement Strategy	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President and Deputy General Counsel	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Director and Senior Attorney - Labor and Employment	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President Labor Relations and Deputy General Counsel	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, Legal & Compliance	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Chief Legal Officer	CXO	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Vice President and Deputy General Counsel	VP	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Chief Ethics & Compliance Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Manager HR Compliance	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Administrator, HR Compliance	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Global Security Operations and Risk	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Digital and Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	CTO	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP - IT, Network, IT Operations, Infrastructure	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President - Network Planning	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Engineer, IT Network Infrastructure	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Legal Administrator	Non Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Sr. Manager Legal - Data Privacy	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, Associate General Counsel	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	CPO	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator/ developer	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator/Developer	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by American Airlines Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

American Airlines Technographics

HCM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Analytics and BI

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ERP Financial Management

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

IaaS

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

ITSM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

AI-Powered Application

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

Collaboration

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

CRM

Vendor

Old Product

New Product

Category

Market

VAR/SI

When

Live

SPM

Vendor

Old Product

New Product

Category

Market

VAR/SI