Princess Cruises
24305 Town Center Dr,
Santa Clarita, 91355, CA,
United States
Santa Clarita, 91355, CA,
United States
1 800-774-6237
Leisure and Hospitality
Princess Cruises Technographics
Princess Cruises Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Princess Cruises and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35000 Princess Cruises employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Princess Cruises has purchased the following applications: Kofax MarkView for AP Automation in 2018, NetHire CMS for Candidate Relationship Management in 2017, Spectec AMOS Enterprise Management Suite for Enterprise Asset Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Princess Cruises is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , NetHire or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Princess Cruises revenues, which have grown to $3.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Princess Cruises intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Princess Cruises Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax MarkView | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Princess Cruises deployed Kofax MarkView as its AP Automation solution to centralize supplier invoice processing for shoreside finance and coordinated shipboard payments. The Kofax MarkView implementation was positioned to handle invoice capture and coding workflows used in support of Talent Agency and vendor partner service agreements for the entertainment organization.
Configuration work for Kofax MarkView emphasized invoice capture and automated data extraction, MarkView invoice coding, configurable approval routing, and exception handling queues consistent with AP Automation functional patterns. The deployment included workflow orchestration for supplier invoice lifecycle management, routing for multi-department approvals, and archival of processed invoices to support compliance and auditability.
Operational coverage extended across Finance/AP, Procurement-related Global Supplier Maintenance processes, Talent Acquisition and Entertainment payroll coordination, including collaboration with Shipboard Payroll Teams identified as PCL Italy ITP. Integrations and touchpoints explicitly included the Global Supplier Maintenance process and MarkView invoice coding as part of ongoing vendor relationship and cost-control activities supporting Talent Agency contracts and onboard musician/vendor payments.
Governance changes focused on supplier master data controls and standardized invoice coding rules, with MarkView used to enforce invoice coding and approval policies tied to Talent Agency and vendor contracts. Process ownership involved Finance and Talent Management stakeholders for supplier maintenance and invoice coding, and operational coordination with Fleet Personnel and shipboard teams to align payment workflows for worldwide recruitment and performer onboarding.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2009 | 2009 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NetHire | Legacy | NetHire CMS | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Princess Cruises deployed NetHire CMS as a Candidate Relationship Management solution. Vendor materials list Princess Cruises on NetHire's client roster and reference the platform in the context of hiring cruise staff, indicating NetHire CMS was used to support HR and candidate sourcing activities in the United States and Canada, while the vendor page does not publish exact product names or dates so module usage and timing are inferred from NetHire Candidate Management System information.
The NetHire CMS implementation appears to emphasize candidate sourcing and pipeline management capabilities consistent with Candidate Relationship Management platforms, including talent pooling, centralized candidate profiles, and automated candidate engagement workflows. Configuration likely focused on supporting seasonal and role based talent pools for shipboard crew and onshore hospitality roles, with recruiter facing dashboards and workflow automation to manage high volume hiring cycles.
Operational coverage centered on Talent Acquisition and HR recruiting teams across the US and Canada, supporting localized hiring for cruise deployments while maintaining centralized candidate data for cross role reuse. Governance and rollout inference aligns with standardized intake and screening processes, role based access controls for recruiting teams, and campaign driven outreach governance as common in Candidate Relationship Management deployments.
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Spectec | Legacy | Spectec AMOS Enterprise Management Suite | Enterprise Asset Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Princess Cruises implemented Spectec AMOS Enterprise Management Suite as its Enterprise Asset Management platform to support fleet maintenance and technical operations across a 21 ship fleet. The 2011 implementation centered on a new build asset and spare parts data configuration, ingesting supplier and shipbuilder lists and aligning records to Princess Cruises structure with controls to minimize duplications.
The implementation configured asset master records and a spare parts catalog, ensuring each spare part was linked to relevant asset types with recorded quantity in use. Standardized components were defined and periodic job templates were implemented fleetwide to support preventive maintenance scheduling and recurring work orders within Spectec AMOS Enterprise Management Suite.
Data ingestion processes converted shipbuilder and supplier data into the AMOS data model, with reconciliation and deduplication controls applied during import to enforce a single parts registry. Operational coverage included shipboard maintenance, central stores and technical planning across all 21 ships, maintaining consistent spare part relationships and quantity-in-use data between vessels.
Governance emphasized a single source of truth for assets and parts, applying mapping rules to Princess Cruises naming and classification standards to reduce duplicate SKUs. Rollout activities focused on standardizing asset classifications and periodic job definitions across the fleet to enable consistent maintenance planning and parts provisioning.
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Guest Management | ERP Services and Operations |
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2014 | 2014 |
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Guest Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Princess Cruises
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Princess Cruises Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Princess Cruises IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Princess Cruises digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Princess Cruises Technographics
Princess Cruises is a Leisure and Hospitality organization based in United States,
with around 35000 employees and annual revenues of $3.20 billion.
Princess Cruises operates a diverse technology stack with applications such as
Kofax MarkView, NetHire CMS and Spectec AMOS Enterprise Management Suite,
covering areas like AP Automation, Candidate Relationship Management and Enterprise Asset Management.
Princess Cruises has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, NetHire and Spectec.
Princess Cruises recently adopted applications including
Oracle Cloud HCM in 2021, Oracle Cloud HCM Learning in 2021 and Oracle Cloud HCM Payroll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Princess Cruises’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Princess Cruises’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Princess Cruises technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.