Air Canada
7373 COte-Vertu Boulevard West,
Montreal, H4Y1H4, QC,
Canada
Montreal, H4Y1H4, QC,
Canada
1 514-422-5000
Transportation
Air Canada Technographics
Air Canada Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Air Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 37200 Air Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Air Canada has purchased the following applications: SAP S/4 HANA for ERP Financial in 2023, PhenomPeople ATS for Applicant Tracking System in 2022, FlightKeys 5D for Flight Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Air Canada is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Air Canada revenues, which have grown to $16.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Air Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Air Canada Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2023 | 2024 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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Expense Management | ERP Financial Management |
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2023 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | PhenomPeople ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Air Canada implemented PhenomPeople ATS on its public careers portal. The PhenomPeople ATS implementation is functioning as an Applicant Tracking System that captures candidate applications directly from careers.aircanada.com and orchestrates initial application intake and candidate profile creation.
Configuration centers on standard Applicant Tracking System modules, including job posting and career site integration, application form handling, resume parsing and candidate profile management, pipeline and status tracking, and configurable recruiter and hiring manager workflows. The deployment supports candidate communications and workflow automation to manage screening, shortlisting and interview scheduling.
Technically the solution is presented through the Air Canada careers site, using embedded application flows and application endpoints to route candidate data into the PhenomPeople ATS instance. Operational scope includes Talent Acquisition and HR recruitment functions across Air Canada, with role based access controls and administrative governance to manage requisition approvals and candidate lifecycle processes.
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Candidate Relationship Management | HCM |
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2022 | 2022 |
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Candidate Relationship Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2019 | 2021 |
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Employee Experience, Employee Engagement, Employee Recognition and Rewards Management | HCM |
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2016 | 2017 |
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Interview Scheduling | HCM |
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2014 | 2015 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2023 |
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Payroll | HCM |
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2019 | 2021 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FlightKeys | Legacy | FlightKeys 5D | Flight Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Air Canada deployed FlightKeys 5D to standardize flight planning and flight plan formatting across its operations. FlightKeys 5D, classified as Flight Management, was implemented to produce Operational Flight Plans using the FlightKeys format already in use by American Airlines, Southwest Airlines, Air New Zealand, Volotea, TUI, Allegiant, Breeze, Endeavor Air, Envoy Air, JetBlue, Sunwing Airlines, and Air Canada.
The implementation focused on core Flight Management capabilities, including operational flight plan generation, structured OFP formatting in the FlightKeys specification, automated validation of route and flight metadata, and exportable flight plan outputs for downstream operational use. Configuration work emphasized template and field mapping to ensure the FlightKeys flight plan format was consistently produced for operational dispatch and crew briefing materials.
Operational scope centered on flight operations and dispatch functions, with configuration governance established to control format templates and data quality rules. Rollout activities included updating standard operating procedures for dispatchers and training flight operations personnel on the FlightKeys 5D output and OFP reading conventions. The Air Canada FlightKeys 5D Flight Management deployment aligned internal flight planning workflows to the FlightKeys format used across multiple carrier operations.
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Travel Management | ERP Services and Operations |
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2014 | 2014 |
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Travel Management | ERP Services and Operations |
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2024 | 2024 |
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Travel Management | ERP Services and Operations |
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2017 | 2024 |
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Travel Management | ERP Services and Operations |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Product Information Management | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Operating System (OS) | PaaS |
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2004 | 2004 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Air Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Air Canada Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Air Canada Technographics
Air Canada is a Transportation organization based in Canada,
with around 37200 employees and annual revenues of $16.24 billion.
Air Canada operates a diverse technology stack with applications such as
SAP S/4 HANA, PhenomPeople ATS and FlightKeys 5D,
covering areas like ERP Financial, Applicant Tracking System and Flight Management.
Air Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Phenom and FlightKeys.
Air Canada recently adopted applications including
OnAsset Vision Platform in 2025, Ceridian Dayforce Time and Attendance in 2024 and Sabre NDC in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Air Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Air Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Air Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.