CWT
701 Carlson Parkway, Mailstop 8206,
Minneapolis, 55305, MN,
United States
Minneapolis, 55305, MN,
United States
1 800-213-7295
Professional Services
CWT Technographics
CWT Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CWT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18000 CWT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CWT has purchased the following applications: SABRE Trams Back Office for ERP Financial in 2000, Oracle Taleo Cloud Service for Recruiting, Applicant Tracking System in 2013, Cloudera Enterprise Platform for Data Warehouse in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CWT is running and its propensity to invest more and deepen its relationship with SABRE , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CWT revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CWT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CWT Tech Stack and Enterprise Applications
CWT ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Trams Back Office | ERP Financial | ERP | n/a | 2000 | 2000 |
In 2000, CWT implemented SABRE Trams Back Office to centralize agency accounting and operational workflows. The deployment targeted ERP Financial functions that supported agency operations including fare calculation, reservations, ticketing reconciliation and sales reporting.
SABRE Trams Back Office was configured to handle core back-office accounting processes, managing ticket sales posting, reconciliations and the maintenance of transaction records used for reporting. The implementation covered procedural support for training new hires on transaction workflows and operational use of the TRAMS back office accounting system.
Operational integrations included transaction feeds from the SABRE reservation host and the ARC weekly sales reporting workflow, with staff submitting ARC weekly sales reports as part of routine operations. The operational scope encompassed agency operations teams and back-office accounting teams responsible for transaction reconciliation and weekly settlement reporting.
Governance emphasized centralized back-office processing standards and documented standard operating procedures for fare calculation, ticketing reconciliation and ARC submission. The program relied on extensive SABRE and TRAMS operational knowledge to ensure consistent execution across CWT agency operations.
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ERP Financial | ERP |
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2024 | 2025 |
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Expense Management | ERP |
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2000 | 2000 |
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Expense Management | ERP |
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2013 | 2013 |
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CWT HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Cloud Service | Recruiting, Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, CWT implemented Oracle Taleo Cloud Service on its website. CWT deployed Oracle Taleo Cloud Service, a Recruiting,Applicant Tracking System, to centralize job posting and application intake through its corporate careers pages.
Configuration focused on core recruiting modules consistent with the category, including requisition management, candidate profile capture, application tracking, and configurable hiring workflows. Oracle Taleo Cloud Service was used as a cloud hosted ATS to orchestrate recruiter and hiring manager tasks and to process inbound candidate submissions from the public careers site. Governance and process ownership rested with HR and talent acquisition, with role based access controls and configurable approval workflows implemented to manage requisitions and offers.
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Workforce Management | HCM |
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2015 | 2015 |
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CWT Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudera | Legacy | Cloudera Enterprise Platform | Data Warehouse | Analytics and BI | n/a | 2017 | 2018 |
In 2017, CWT implemented Cloudera Enterprise Platform as a Data Warehouse to consolidate traveler behavior data for analytics and reporting. The deployment is hosted on Microsoft Azure and provisioned through Cazena's fully managed Big Data as a Service platform.
Cloudera Enterprise Platform was configured to enable interactive querying and to support machine learning workflows, enabling data scientists to iterate on models within the platform. The implementation preserved users' existing toolchains so business intelligence analysts and workforce management teams could query the platform using familiar SQL and BI tools.
The Data Warehouse supports cross-functional analytics for data science, business intelligence, and workforce management, and it is being used to develop customer-facing services informed by analytics. Operational coverage centers on uncovering traveler behavior patterns and trends, while program leadership is focused on democratizing access to data for internal teams and for new services delivered directly to customers.
Governance centered on controlled self-service access and standardizing analytics handoffs into operational processes, with leads formalizing query patterns and model deployment workflows. Machine learning capability was an explicit objective for CWT, used to probe the motivation behind trips and to inform client travel program decisions.
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CWT Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CWT Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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CWT CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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CWT EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2024 | 2025 |
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Financial Consolidation and Close | EPM |
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2019 | 2019 |
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CWT ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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CWT TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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FX and Currency Management | TRM |
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2017 | 2017 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2018 | 2018 |
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CWT PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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CWT IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2020 |
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CWT CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at CWT
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Vice President, Head of Development | VP | Sales | |
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Director Finance | Director | Finance | |
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Manager, Travel Services | Manager | Finance | |
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Executive Vice President and Chief Financial Officer | CXO | Finance | |
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Executive Vice President, Traveler Services | VP | Finance | |
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Chief Information Officer | CXO | IT | |
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Vice President IT EMEA | VP | IT | |
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Senior Director Finance - Global Technology | Director | IT | |
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Finance Director | Director | Finance | |
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Senior Director, Global Program Solutions Finance | Director | Finance | |
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Regional Finance Manager | Manager | Finance | |
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Manager Accounts Payable | Manager | Finance | |
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President, Strategy & Transformation, Chief Financial Officer | CXO | Finance | |
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Senior Director Corporate Systems Development | Director | IT | |
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VP, Chief Information Officer | CXO | IT | |
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Chief Procurement Officer and Head of Global Real Estate | Director | Procurement | |
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Director - Corporate Counsel | Director | Finance | |
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Director, Corporate Counsel | Director | Finance | |
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Corporate Counsel | CXO | Finance | |
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VP, Human Resources | VP | HR | |
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VP, Chief Information Officer (CIO) | CXO | IT | |
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EVP Chief Technology Officer | CXO | IT | |
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EVP and Chief Customer Officer | CXO | Customer Service | |
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VP; Customer Effectiveness | VP | Customer Service | |
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Apps Being Evaluated by CWT Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CWT IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CWT digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CWT Technographics
CWT is a Professional Services organization based in United States,
with around 18000 employees and annual revenues of $1.50 billion.
CWT operates a diverse technology stack with applications such as
SABRE Trams Back Office, Oracle Taleo Cloud Service and Cloudera Enterprise Platform,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Data Warehouse.
CWT has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SABRE, Oracle and Cloudera.
CWT recently adopted applications including
Oracle Cloud ERP in 2024, Oracle Cloud EPM in 2024 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CWT’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CWT’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CWT technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.