Westpac NZ
Level 1, Westpac on Takutai Square 16 Takutai Square,
Auckland, 1010,
New Zealand
Auckland, 1010,
New Zealand
64 9 912-8000
Banking and Financial Services
Westpac NZ Technographics
Westpac NZ Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Westpac NZ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Westpac NZ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Westpac NZ has purchased the following applications: Oracle Cloud ERP Accounts Payable for AP Automation in 2021, Oracle Cloud HCM for Core HR in 2018, Infosys Finacle for Core Banking in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Westpac NZ is running and its propensity to invest more and deepen its relationship with Oracle , ACI Worldwide , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Westpac NZ revenues, which have grown to $4.76 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Westpac NZ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Westpac NZ Tech Stack and Enterprise Applications
Westpac NZ ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP Accounts Payable | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, Westpac NZ implemented Oracle Cloud ERP Accounts Payable as a core AP Automation deployment to centralize invoice processing and controls within the finance organization. The initiative was driven by regulatory requirements to repatriate journals and reconciliations from Group and outsourced providers, positioning the accounts payable implementation as part of a broader compliance and control program for the bank.
The deployment included the Oracle Cloud ERP Accounts Payable module with configuration and testing focus on journals, reconciliations, and supplier invoice workflows. Testing activities explicitly covered integration points and transaction flows between accounts payable and the concurrently developed Oracle Fusion GL system, ensuring posted payables and journal entries reconciled into the new general ledger structure.
Operational scope targeted finance teams responsible for reconciliations and journal repatriation across Westpac NZ, with the work scoped to meet Reserve Bank requirements. Functional capabilities exercised included automated invoice capture and approval routing, AP-to-GL posting automation, and reconciliation support to enable internal ownership of previously outsourced ledger tasks.
Governance and rollout were coordinated through a Finance simplification working group, with leadership transitioning from member to group lead during the program, and with finance process redesign concentrated on repatriation of outsourced activities. Implementation emphasis was on testing, control alignment, and procedural handover to in-house finance teams rather than on external implementation partners.
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ERP Financial | ERP |
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2021 | 2021 |
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2017 | 2017 |
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Payment Processing | ERP |
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2022 | 2022 |
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Westpac NZ HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Westpac NZ implemented Oracle Cloud HCM as a Core HR solution. The cloud-based deployment provided the Westpac Group with a single global HR platform to engage employees across locations and to provide a modern organisational design and workforce control platform.
Implementation emphasized Core HR capabilities, with configuration work targeting position and cost management, organisational structure management and workforce control workflows. Oracle Cloud HCM was provisioned to support position management processes, cost centre attribution and consistent organisational hierarchy modeling to enable standardized workforce planning and control.
Operational scope covered HR teams and business acceptance testing across multiple geographical locations and different Westpac sub-brands. Implementation and testing tooling included Oracle HCM, PeopleXpress, HP ALM and Jira, and migrated data was reconciled using Excel Macros during Dry Run and Go Live phases.
Governance centered on a structured UAT and business acceptance testing regime. The UAT Test Lead developed test plans and test matrices, elicited business process and reporting requirements from HR users, coordinated acceptance testing across locations, worked closely with developers to ensure solutions were fit for use, and reported daily test execution progress and defect status to the leadership team.
The HCM Transformation Program delivered new capabilities in position and cost management and established workforce control and organisational design processes across Westpac Group. Oracle Cloud HCM became the Core HR platform supporting HR functions such as workforce control, position management and centralized organisational design.
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Core HR | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2023 | 2023 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Westpac NZ ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infosys | Finastra Misys FusionBanking Midas | Infosys Finacle | Core Banking | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Westpac NZ implemented Infosys Finacle as its Core Banking application, initiating a migration from Finastra Misys FusionBanking Midas into an Infosys corporate core banking architecture. The engagement included data architecture and modelling work that ran from June 2020 to June 2024 and was executed within the bank's Data and AI Platforms Service Group in Auckland, New Zealand.
The implementation encompassed corporate core banking capabilities focused on wholesale money market processing and regulatory compliance workflows. Infosys Finacle was configured alongside domain models and data definitions for Regulatory and Compliance domains, specifically AML, GATCA, FATCA, goAML, and AML Detection Scenarios, and for Wholesale Money Market business architecture and data architecture related to the MIDAS to Finacle migration.
Integrations and operational coverage included conceptual and technical data product modelling for real-time bi directional data sharing of Customer, Financial and Policy data with Fidelity Life Assurance under the Strategic Alliance Agreement following the sale of the Westpac Life insurance business. The program also defined the migration path for the Westpac NZ Data Warehouse into a Data Intelligence Platform data lake built on Apache Spark and Hadoop HDFS, deployed on Cloudera and Azure cloud platforms, with event streaming patterns using Kafka and event driven architecture principles to support consumption and event sourcing scenarios.
Governance and process transformation work was led by data architects who defined the glossary and data dictionary, drove alignment to Westpac NZ data principles and standards, and advised on production, storage and consumption standards. Methodologies applied included Agile sprints, UML, TOGAF, Domain Driven Design, Data Mesh thinking, event modelling and event store approaches, with responsibilities covering identification of data risks and proposing solutions, and building stakeholder alignment to the new Infosys Finacle Core Banking data architecture.
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Enterprise Asset Management | ERP Services and Operations |
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2022 | 2022 |
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Travel Management | ERP Services and Operations |
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2016 | 2016 |
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Westpac NZ Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Westpac NZ Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Westpac NZ CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Westpac NZ EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2021 |
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EPM | EPM |
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2022 | 2022 |
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Financial Consolidation and Close | EPM |
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2021 | 2021 |
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Westpac NZ ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Westpac NZ Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Westpac NZ TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2017 | 2017 |
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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Westpac NZ PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2023 | 2023 |
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Westpac NZ IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Westpac NZ CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Westpac NZ Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Westpac NZ
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Financial Controller | Director | Finance | |
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Head of Corporate Communications and Events | Director | Marketing | |
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Head of Commercial Services | Director | Finance | |
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Senior Manager - Performance Analytics, Governance and Procurement Operations | Manager | Procurement | |
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Senior Commercial Manager | Manager | Sales | |
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Senior Commercial Manager - General Procurement | Manager | Procurement | |
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Chief Information Officer | CXO | IT | |
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CFO | CXO | Finance | |
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GM Of HR & Communications | CXO | HR | |
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Head of HR Operations | Director | HR | |
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CIO | CXO | IT | |
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Head of Engineering | Director | Finance | |
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Chief Data Officer | CXO | IT | |
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Head of Employee Experience | Director | HR | |
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Senior Manager Workforce Management | Manager | HR | |
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Senior Manager HR Systems | Manager | IT | |
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CEO | CXO | Operations | |
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Procurement Manager | Manager | Procurement | |
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Financial Systems Controller | Director | Finance | |
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Chief Digital Officer | CXO | IT | |
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Finance Manager - Finance Operations | Manager | Finance | |
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Head of Finance Operations | Director | Finance | |
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Senior Finance Analyst | Non Manager | Finance | |
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Fleet and Travel Manager, Supplier and Operations Manager | Manager | Operations | |
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Operational Excellence Manager | Manager | Operations | |
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Senior Finance Manager | Manager | Finance | |
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Apps Being Evaluated by Westpac NZ Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Westpac NZ IT executives and key decision makers. This section highlights Westpac NZ's latest recorded technology evaluations, including CGI All Payments for Payment Processing on 2026-04-01, Finastra Global Payplus for Payment Processing on 2026-04-01, and HiredScore Recruiter AI for Recruiting on 2025-11-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Westpac NZ digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | Westpac NZ | Evaluated | Finastra | Finastra Global Payplus | Payment Processing | ERP |
| 2026-04-01 | Westpac NZ | Evaluated | CGI Group | CGI All Payments | Payment Processing | ERP |
| 2025-11-11 | Westpac NZ | Evaluated | HiredScore | HiredScore Recruiter AI | Recruiting | HCM |
| 2025-10-23 | Westpac NZ | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-10-15 | Westpac NZ | Evaluated |
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Core Banking | ERP Services and Operations |
| 2025-03-07 | Westpac NZ | Evaluated |
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Core Banking | ERP Services and Operations |
| 2024-07-02 | Westpac NZ | Evaluated |
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Payroll | HCM |
| 2024-06-24 | Westpac NZ | Evaluated |
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Database Management | IaaS |
FAQ - APPS RUN THE WORLD Westpac NZ Technographics
Westpac NZ is a Banking and Financial Services organization based in New Zealand,
with around 5000 employees and annual revenues of $4.76 billion.
Westpac NZ operates a diverse technology stack with applications such as
Oracle Cloud ERP Accounts Payable, Oracle Cloud HCM and Infosys Finacle,
covering areas like AP Automation, Core HR and Core Banking.
Westpac NZ has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Infosys.
Westpac NZ recently adopted applications including
Workday HCM in 2023, Frontier Software Chris21 Payroll in 2023 and Workday Recruiting in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Westpac NZ’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Westpac NZ’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Westpac NZ technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.