Michelin
23 Pl. des Carmes Dechaux,
Clermont-Ferrand, 63000,
France
Clermont-Ferrand, 63000,
France
33 4 73 32 20 00
Manufacturing
Michelin Technographics
Michelin Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Michelin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 132300 Michelin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Michelin has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2022, Aon Hewitt Rewards for Employee Experience in 2009, Volaris Incadea DMS for Dealership Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Michelin is running and its propensity to invest more and deepen its relationship with Microsoft , Aon Hewitt , Knowmore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Michelin revenues, which have grown to $31.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Michelin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Michelin Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | Cosmo Consult | 2022 | 2023 |
In 2022, Michelin implemented Microsoft Dynamics 365 Business Central as an ERP Financial solution to onboard acquired small and medium sized businesses and commercial agencies that did not require the full scope or cost of its corporate ERP. The cloud based SaaS deployment was selected for its simplicity and affordability, attributes Michelin cited as enabling implementations that take less than half the time of its enterprise ERP and can be provisioned with a new production environment in a few clicks.
Michelin standardized initial deployments of Microsoft Dynamics 365 Business Central on core financial management, sales, and supply chain management capabilities, with the option to add more advanced functionality later. Installations typically completed in 6 to 12 months, and the solution now handles multiple currencies across ten countries with two additional deployments underway, reflecting a repeatable template for SMB integration across the enterprise.
Integrations and interoperability focused on Microsoft technologies, Business Central connecting to Power BI to build a consolidated data repository for analytics and reporting, and working alongside Microsoft 365 productivity apps and the Microsoft Power Platform to streamline user workflows and automation. Michelin also enforces multifactor authentication as part of the SaaS security posture, and engaged COSMO CONSULT as a Microsoft Solutions Partner to localize Business Central and accelerate successful, regionally compliant rollouts.
Governance and rollout were managed by a cross functional ERP transformation team led by Michelin ERP transformation and enterprise architecture leaders, supported by an IT organization of more than 500 staff that manages over 200 applications globally. Michelin reported low business continuity impact in deployments, citing a commercial agency that reached 64 percent of its sales plan in four days and exceeded the monthly projection to 134 percent, and the company is exploring future extensions such as generative AI to further evolve Microsoft Dynamics 365 Business Central usage.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aon Hewitt | Legacy | Aon Hewitt Rewards | Employee Experience | HCM | n/a | 2009 | 2009 |
In 2009, Michelin engaged Aon Hewitt Rewards to produce a Total Rewards Statement, deploying the Aon Hewitt Rewards application within its Employee Experience tooling for HR communications across France and EMEA. The initiative focused on presenting employees' pay, benefits and total compensation to employee audiences, aligning rewards messaging with Michelin's broader HR communications objectives.
The implementation centered on a Total Rewards and rewards communications configuration to assemble compensation summaries, benefit descriptions and narrative pay explanations. Aon Hewitt Rewards was used to standardize statement formatting and communications templates, supporting data aggregation workflows for payroll and benefits information and enabling consistent rewards messaging across employee cohorts.
Operational coverage included HR, compensation, benefits and internal communications teams across France and the wider EMEA region, with output targeted to employee populations for pay and benefits transparency. The work implied coordination of data validation and content approval between rewards specialists and HR communications owners to ensure accuracy and compliance with regional requirements.
Governance was executed as part of Michelin's HR communications program, with production and distribution processes designed to centralize rewards messaging for EMEA employees. The project received a Silver award from LACP for employee communications, reflecting external recognition of the effectiveness of the Total Rewards communications produced using Aon Hewitt Rewards.
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Learning and Development | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volaris Group | Legacy | Volaris Incadea DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2018 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Treasury Management | TRM |
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2015 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Data Streaming | IaaS |
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2021 | 2022 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Michelin
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Michelin Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Michelin Technographics
Michelin is a Manufacturing organization based in France,
with around 132300 employees and annual revenues of $31.90 billion.
Michelin operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Aon Hewitt Rewards and Volaris Incadea DMS,
covering areas like ERP Financial, Employee Experience and Dealership Management.
Michelin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Aon Hewitt and Volaris Group.
Michelin recently adopted applications including
Kyndryl IT Modernization in 2024, Blue Yonder Luminate Order Fulfillment in 2023 and Microsoft Dynamics 365 Business Central in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Michelin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Michelin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Michelin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.