Michelin
23 Pl. des Carmes Dechaux,
Paris, 63000,
France
Paris, 63000,
France
33 4 73 32 20 00
Manufacturing
Michelin Technographics
Michelin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Michelin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 129832 Michelin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Michelin has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Oracle PeopleSoft HCM for Core HR in 2012, Volaris Incadea DMS for Dealership Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Michelin is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Michelin revenues, which have grown to $29.81 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Michelin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Michelin Tech Stack and Enterprise Applications
Michelin ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle E-Business Suite | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Michelin Group implemented Microsoft Dynamics 365 Business Central as its ERP Financial solution, replacing Oracle E-Business Suite to support international commercial agency operations. The program targeted commercial agencies that distribute Michelin products and services in high growth countries and was managed under the OPE Program, led by Philippe GIRARDIN, Manager of the Optimization of Process and Experience initiative, with Cosmo Consult France retained as the system integrator and editor at the international level.
The implementation focused on standard ERP Financial capabilities aligned to agency operations, including core financial management, general ledger, accounts receivable and payable, invoicing, and order to cash workflows adapted for agency distribution. Configuration work emphasized multi-currency accounting, localized tax and regulatory settings, and pricing and inventory controls to accommodate diverse agency business models while keeping a centralized chart of accounts and fiscal controls.
Operational coverage was concentrated on Michelin commercial agencies in targeted high growth countries, using a centralized deployment structure with country and agency level localization. The Microsoft Dynamics 365 Business Central deployment was structured to integrate agency sales and distribution processes with centralized finance governance, enabling consistent financial reporting across regions without naming additional third party systems.
Governance was run as a centralized program under OPE, with Philippe GIRARDIN and his team coordinating configuration templates, rollout sequencing, change management and agency onboarding procedures. Cosmo Consult France acted as the implementation partner responsible for international rollouts and operational support, and stakeholder interviews were used to capture implementation feedback and lessons learned for subsequent phases.
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ERP Financial | ERP |
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2022 | 2023 |
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Expense Management | ERP |
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2015 | 2015 |
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Expense Management | ERP |
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2019 | 2020 |
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Michelin HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012 Michelin Group implemented Oracle PeopleSoft HCM to establish a Core HR platform that centralizes employee master data and supports human resources and talent management functions. The initiative used Oracle PeopleSoft HCM as the authoritative HR system for workforce records and organizational management across the enterprise.
Configuration work focused on Core HR capabilities within Oracle PeopleSoft HCM, including employee and position management, organizational structures, benefits administration, absence management, and performance and talent management workflows. The implementation incorporated PeopleSoft configuration for role based access controls, security domains, and business unit segmentation to align HR processes with Michelin Group governance.
The deployment included explicit integration with Taleo for recruiting and applicant tracking, with data flows from Taleo into PeopleSoft HCM to create and maintain employee records through the hire to onboard lifecycle. Typical integrations were implemented to exchange HR master data with country specific payroll and timekeeping systems and to support downstream HR reporting and workforce analytics.
Governance established a centralized HR master data model, standardized HR process definitions, and phased rollout across business units and legal entities to control data quality and security. Change governance included process owners for HR, documentation of position and approval workflows, and structured cutover sequencing to align PeopleSoft adoption with local compliance requirements.
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Employee Experience | HCM |
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2009 | 2009 |
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Learning and Development | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2011 | 2011 |
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Michelin ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volaris Group | Legacy | Volaris Incadea DMS | Dealership Management | ERP Services and Operations | n/a | 2018 | 2018 |
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Michelin Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Michelin Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Michelin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2015 | 2015 |
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Michelin Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Michelin SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2008 | 2008 |
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Logistics Management | SCM |
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2025 | 2025 |
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Order Management | SCM |
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2023 | 2023 |
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S&OP | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2023 | 2023 |
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Michelin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2005 | 2005 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Michelin EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2007 | 2007 |
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2007 | 2007 |
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Michelin PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computational Fluid Dynamics (CFD) | PLM and Engineering |
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2011 | 2011 |
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Product Lifecycle Management | PLM and Engineering |
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2018 | 2019 |
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Michelin PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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Michelin Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Michelin TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ETRM | TRM |
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2014 | 2014 |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Treasury Management | TRM |
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2008 | 2008 |
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Treasury Management | TRM |
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2006 | 2006 |
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Treasury Management | TRM |
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2008 | 2008 |
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Treasury Management | TRM |
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2006 | 2006 |
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Treasury Management | TRM |
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2015 | 2015 |
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Michelin PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Michelin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Data Streaming | IaaS |
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2021 | 2022 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Michelin CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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Michelin Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Michelin
| First Name | Last Name | Title | Function | Department | Phone | |
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CIO | CXO | Finance | |
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Chief Digital Officer & Senior Vice President | CXO | IT | |
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Global Director Digirtal B2B | Director | Finance | |
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CFO/Directeur Financier France-Benelux | Director | Finance | |
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Financial director of steel reinforcements operations | Director | Finance | |
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Chief Financial Officer Central and Southern Europe | CXO | Finance | |
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CIO | CXO | Finance | |
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Head of architecture - IS Infrastructure | Director | Finance | |
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Corporate Category Manager | Travel & Mobility Procurement | Manager | Procurement | |
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Group travel manager | Manager | Finance | |
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Senior Vice President - Group Chief Procurement Officer | CXO | Procurement | |
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Head of European Logistics Purchasing | Director | Supply Chain | |
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General Manager of Operations | Manager | Finance | |
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Head of corporate Talent Development Management and Onboarding | Director | HR | |
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VP, Group Risk Management & Internal Audit | VP | Risk | |
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Financial Controller | Director | Finance | |
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HR Project Manager | Manager | HR | |
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Senior VP and Chief Procurement Officer | CXO | Procurement | |
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VP Global Supply Chain | VP | Supply Chain | |
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Purchasing Director - Services | Director | Procurement | |
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Vice President, Global Supply Chain Operations | VP | Supply Chain | |
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Chief People Officer | CXO | HR | |
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Chief Financial Officer | CXO | Finance | |
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Global IT Head of GDPR Program - Data Privacy | Director | IT | |
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Vice President Operations | VP | Operations | |
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Payroll Manager | Manager | Finance | |
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Chief Innovation Officer | CXO | Finance | |
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Customer Experience Manager | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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VP Digital Transformation and Consumer Experience Digital Factory | VP | IT | |
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Head of Worldwide Recruitment | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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HR Project Manager | Manager | HR | |
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HR Director | Director | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Engagement Analyst and Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Bibforce Administrator & Salesforce Data Analyst | Manager | Marketing | |
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Apps Being Evaluated by Michelin Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Michelin IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Michelin digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Michelin Technographics
Michelin is a Manufacturing organization based in France,
with around 129832 employees and annual revenues of $29.81 billion.
Michelin operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Oracle PeopleSoft HCM and Volaris Incadea DMS,
covering areas like ERP Financial, Core HR and Dealership Management.
Michelin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Oracle and Volaris Group.
Michelin recently adopted applications including
Searoutes in 2025, Kyndryl IT Modernization in 2024 and Blue Yonder Luminate Order Fulfillment in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Michelin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Michelin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Michelin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.