Synovus Bank
33 14th St 4th Floor,
Columbus, 31902, GA,
United States
Columbus, 31902, GA,
United States
1 706-649-5756
Banking and Financial Services
Synovus Bank Technographics
Synovus Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Synovus Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Synovus Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Synovus Bank has purchased the following applications: Deluxe eLockbox+ for AR Automation in 2021, ADP Workforce Now for Core HR in 2020, Q2 Digital Banking Platform for Digital Banking in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Synovus Bank is running and its propensity to invest more and deepen its relationship with Deluxe Corp. , Oracle , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Synovus Bank revenues, which have grown to $3.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Synovus Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Synovus Bank Tech Stack and Enterprise Applications
Synovus Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | Deluxe eLockbox+ | AR Automation | ERP | n/a | 2021 | 2021 |
In 2021, Synovus Bank launched Synovus Accelerate AR in partnership with Deluxe Corp., deploying Deluxe eLockbox+ as a core component of the receivables suite. The implementation situates Deluxe eLockbox+ within the AR Automation category to provide lockbox and receivables services for the bank's commercial clients in the United States.
Configuration centered on lockbox processing and receivables management modules, with Deluxe eLockbox+ inferred to perform check and remittance image capture, automated remittance data extraction, and exception routing to receivables operations. The deployment included business rule configuration for payment posting and exception handling workflows, and workflow automation to streamline manual resolution queues consistent with AR Automation functionality.
Operational coverage targeted Synovus commercial banking and treasury service lines, supporting client cash capture and day to day receivables processing across the United States. The Synovus Accelerate AR offering positions Deluxe eLockbox+ as the bank facing lockbox and receivables engine that underpins cash application and exception management for commercial client accounts.
Governance and rollout followed a joint Synovus and Deluxe service model to coordinate provisioning and operational support for commercial client engagements. Outcomes cited at launch included accelerating cash capture and reducing exceptions through the lockbox and receivables capabilities delivered by Deluxe eLockbox+, aligning the implementation with typical AR Automation objectives.
|
|
|
|
|
ERP Financial | ERP |
|
2021 | 2022 |
|
Synovus Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Workforce Now | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Synovus Bank deployed ADP Workforce Now as its Core HR solution. The deployment supported the bank’s U.S. HR organization covering employee record management for about 5,500 employees, and included employee self-service access surfaced through Synovus Bank’s public HR touchpoints.
ADP Workforce Now was configured with core HRIS functions including personnel data management, benefits administration, time and attendance capabilities, and payroll workflow orchestration. The implementation leveraged ADP Workforce Now reporting and case management capabilities typical for the Core HR category to centralize master employee data and standardize HR lifecycle workflows.
Operational scope focused on HR and payroll business functions across Synovus Bank’s U.S. operations, with governance centered on role based access controls and standardized approval workflows within ADP Workforce Now. Synovus Bank ADP Workforce Now Core HR usage established a centralized HR platform to coordinate benefits, timekeeping, payroll cycles and employee self-service channels.
|
|
|
|
|
Employee Experience, Employee Engagement | HCM |
|
2024 | 2024 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2021 |
|
|
|
|
|
Talent Management | HCM |
|
2015 | 2015 |
|
Synovus Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Synovus Bank implemented the Q2 Digital Banking Platform. The deployment was focused on expanding Synovus Bank's Digital Banking channels to support consumer and business account servicing and to strengthen treasury and payments capabilities overseen by the bank's treasury organization.
Configuration centered on standard Digital Banking functional workflows, including digital account management, consumer and commercial payments and transfers, cash and treasury controls, and mobile and online channel servicing. The Q2 Digital Banking Platform was configured for customizable workflows and modular channel capabilities to align with Synovus Bank's product and treasury requirements.
Operational integration emphasized connectivity with core banking processes, payment rails, and internal treasury operations to enable end to end payment and cash management flows across consumer and commercial lines of business. The implementation covered U.S. retail and corporate digital channels and was positioned to support coordinated operations between digital product teams and treasury and payments operations.
Governance and rollout were structured to leverage the vendor's configurability, enabling Synovus to centralize digital channel governance while preserving product level customization for treasury and payments solutions. Synovus Executive Director Katherine Weislogel stated the bank selected Q2 because the platform was customizable, able to grow with the bank, and aligned with the bank's future roadmap.
|
Synovus Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2018 |
|
|
|
|
|
Process Mining | Analytics and BI |
|
2015 | 2015 |
|
Synovus Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2022 | 2022 |
|
Synovus Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
Synovus Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2014 | 2014 |
|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
Synovus Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2019 | 2019 |
|
Synovus Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Lifecycle Management | ITSM |
|
2020 | 2020 |
|
Synovus Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2013 | 2013 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2013 | 2013 |
|
Synovus Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2021 | 2021 |
|
Synovus Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Apps Development, Test Automation Platform | PaaS |
|
2019 | 2020 |
|
|
|
|
|
Data Migration | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
Synovus Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Synovus Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
Synovus Bank Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IoT Platform | Internet of Things |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Synovus Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Sr IT Manager - Data Management (Business Intelligence) | Manager | IT | |
|
|
|
Director, Information Technology | Director | IT | |
|
|
|
IT Director, Corporate Applications | Director | IT | |
|
|
|
CFO | CXO | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Director - Strategic Finance | Director | Finance | |
|
|
|
Vice President and Manager - Audit | VP | Risk | |
|
|
|
Director Regional Finance | Director | Finance | |
|
|
|
Chief Accounting Officer | CXO | Finance | |
|
|
|
Chief Procurement Officer & Corporate Real Estate Executive | CXO | Procurement | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Chief Human Resources Officer | CXO | HR | |
|
|
|
Senior Director Total Rewards | Director | HR | |
|
|
|
Sr Director of Sourcing and Procurement Rotational Assignment | Director | Procurement | |
|
|
|
Director, Strategic Sourcing | Director | Procurement | |
|
|
|
Director, IT Procurement | Director | Procurement | |
|
|
|
Procurement Manager, Sr. | Manager | Procurement | |
|
|
|
EVP and Head of Technology, Operations and Security | VP | IT | |
|
|
|
Senior Director of Digital Strategy and Innovation | Director | IT | |
|
|
|
Senior I.T. Director, Data Management Services | Director | IT | |
|
|
|
Head Of Innovation | Director | Finance | |
|
|
|
Executive Director of Innovation and Modern Technology | Director | IT | |
|
|
|
Director Of Information Technology | Director | IT | |
|
|
|
Manager, Financial Planning | Manager | Finance | |
|
|
|
Senior Director, Strategic Sourcing and Procurement | Director | Procurement | |
|
|
|
Senior FP&A Manager | Manager | Finance | |
|
|
|
EVP, Head of Treasury & Payment Solutions | Director | Finance | |
|
|
|
Senior Director - Cyber Threat Management and Security Operations | Director | IT | |
|
|
|
Customer Risk Unit Manager | Manager | Customer Service | |
|
|
|
Director Of Information Technology | Director | IT | |
|
|
|
Director of Digital Commercial Products | Director | IT | |
|
|
|
Director Information Security - Cyber Threat Defense | Director | HR | |
|
|
|
Director, Process Optimization | Director | Finance | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Director, Information Technology PMO | Director | IT | |
|
|
|
CHRO | CXO | HR | |
|
|
|
Sr HR Manager - Human Resources Business Partner | Manager | HR | |
|
|
|
Sr HR Business Partner | Manager | HR | |
|
|
|
Director of Information Technology | AI | Data | Modernization | Director | IT | |
|
|
|
RPA (Blue Prism) Developer II | Non Manager | IT | |
|
|
|
Group CIO & Head of Product Engineering | CXO | IT | |
|
Apps Being Evaluated by Synovus Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Synovus Bank IT executives and key decision makers. This section highlights Synovus Bank's latest recorded technology evaluations, including Q2 Digital Banking Platform for Digital Banking on 2026-02-09, TSYS TS2 for Payment Processing on 2025-10-27, and Apiture Digital Banking for Digital Banking on 2025-10-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Synovus Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-09 | Synovus Bank | Evaluated | Q2 Software | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2025-10-27 | Synovus Bank | Evaluated | TSYS | TSYS TS2 | Payment Processing | ERP |
| 2025-10-20 | Synovus Bank | Evaluated | Apiture | Apiture Digital Banking | Digital Banking | ERP Services and Operations |
| 2025-10-06 | Synovus Bank | Evaluated |
|
|
ERP Financial | ERP |
| 2025-10-06 | Synovus Bank | Evaluated |
|
|
Payment Processing | ERP |
| 2025-10-02 | Synovus Bank | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2025-08-04 | Synovus Bank | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2025-07-28 | Synovus Bank | Evaluated |
|
|
Core Banking | ERP Services and Operations |
| 2025-03-11 | Synovus Bank | Evaluated |
|
|
Portfolio and Investment Management | Investment Management |
| 2025-02-19 | Synovus Bank | Evaluated |
|
|
EPM | EPM |
FAQ - APPS RUN THE WORLD Synovus Bank Technographics
Synovus Bank is a Banking and Financial Services organization based in United States,
with around 5500 employees and annual revenues of $3.44 billion.
Synovus Bank operates a diverse technology stack with applications such as
Deluxe eLockbox+, ADP Workforce Now and Q2 Digital Banking Platform,
covering areas like AR Automation, Core HR and Digital Banking.
Synovus Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deluxe Corp., ADP and Q2 Software.
Synovus Bank recently adopted applications including
UKG Great Place to Work Emprising in 2024, Provenance Blockchain Labs in 2022 and Deluxe eLockbox+ in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Synovus Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Synovus Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Synovus Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.