First Citizens Bank

4300 Six Forks Road,
Raleigh, 27609, NC,
United States

https://www.firstcitizens.com/

1 919-716-7000

Banking and Financial Services

15715

$8.8B

First Citizens Bank Technographics

First Citizens Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by First Citizens Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15715 First Citizens Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that First Citizens Bank has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2013, Amazon EC2 for Application Hosting and Computing Services in 2020, Dynatrace APM for Application Performance Management in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems First Citizens Bank is running and its propensity to invest more and deepen its relationship with MicroStrategy , TIBCO Software , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing First Citizens Bank revenues, which have grown to $8.76 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Citizens Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

First Citizens Bank Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2013	2013
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2018	2018

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Amazon Web Services (AWS)	Legacy	Amazon EC2	Application Hosting and Computing Services	IaaS	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Warehouse Appliance	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	DDoS Protection	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs), Archive as a Service (AaaS)	IaaS	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	IaaS	Subscribe	2023	2023

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Dynatrace	Legacy	Dynatrace APM	Application Performance Management	ITSM	n/a	2014	2014

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application, Web and Enterprise Search	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application, Web and Enterprise Search	Content Management	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	AR Automation	ERP Financial Management	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Business Process Management	ERP Services and Operations	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	1994	1995
Subscribe	Subscribe	Subscribe	Core Banking	ERP Services and Operations	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Digital Banking	ERP Services and Operations	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Digital Banking	ERP Services and Operations	Subscribe	2005	2005

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Recruiting	HCM	Subscribe	2018	2018

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2022	2022

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Contract Lifecycle Management	Procurement	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2010	2010
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2010	2010

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2004	2004
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2018	2018

SPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Incentive Compensation Management	SPM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Sales Performance Management	SPM	Subscribe	2017	2017

Investment Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Portfolio and Investment Management	Investment Management	Subscribe	2018	2018

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2021	2021

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2019	2019

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Treasury Management	TRM	Subscribe	2015	2016

IT Decision Makers and Key Stakeholders at First Citizens Bank

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	President and Corporate Sales Executive	CXO	Sales	Subscribe	Subscribe
Subscribe	Subscribe	CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Enterprise Data & Analytics - Data Architecture	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Data Analytics & Reporting	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	CIO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP Treasury Sales Officer	VP	Treasury	Subscribe	Subscribe
Subscribe	Subscribe	SVP Business Services Sales Strategy Manager	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Manager Sales Performance	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Bank Operations Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	CEO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Strategy Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President - Chief Human Resources Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Senior Human Resources Consultant	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	VP, Accounts Payable Manager	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	SVP- Director-Procurement & Vendor Management	Director	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Vice President - Manager of Purchasing	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager of Sourcing, VP	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	IT Sourcing Manager, Vice President	Manager	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Assistant Vice President, Vendor Manager	VP	Procurement	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Digital Banking Payment Strategy & Solution Design	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Information Security Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP \| Senior Director, Digital Banking and Digital Account Opening	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP Commercial Banking	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director - Sales Strategy	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Director, Sales Enablement	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Director, Sales Enablement	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	National SBA Sales Manager	Manager	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Of Technology	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director & SVP, Enterprise Data and Wealth Technology, Database Engineering & Operations	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Enterprise Data Architecture	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Senior Compensation Manager	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director - Sales Performance, Commercial Strategy, and Analytics	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP and Director, Sales and Analytics Strategy - Sales Incentive Programs	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President and Brand Marketing Director	Director	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Vice President, Manager, Digital Marketing Strategy	VP	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Assistant Vice President \| Digital Customer Experience Business Analyst	VP	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	SVP & Executive Director, Customer Experience	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Director, Card Operations	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Director Card Strategy	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director Sales	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director of Digital Banking	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	VP IT Services	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Investment Officer	CXO	Investment	Subscribe	Subscribe
Subscribe	Subscribe	SVP & Senior Investment Portfolio Manager	VP	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Director of Investment Operations	Director	Investment	Subscribe	Subscribe

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Apps Being Evaluated by First Citizens Bank Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

First Citizens Bank Technographics

Analytics and BI

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IaaS

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ITSM

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Content Management

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ERP Financial Management

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Collaboration

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ERP Services and Operations

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HCM

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AI-Powered Application

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