Apps Run The World

First Citizens Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by First Citizens Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6578 First Citizens Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that First Citizens Bank has purchased the following applications: Salesforce Service Cloud for Customer Support in 2015, Optymyze SPM Cloud for SPM in 2017, MicroStrategy Platform Analytics for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems First Citizens Bank is running and its propensity to invest more and deepen its relationship with Salesforce , Optymyze , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing First Citizens Bank revenues, which have grown to $1.94 billion in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First Citizens Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.


First Citizens BancShares, Inc.
4300 Six Forks Road
Raleigh, 27609 , NC
United States
1 970-528-9999
https://www.firstcitizens.com/
Industry Employees Revenue
Banking and Financial Services 6578 $1.94B

Enterprise Software and Cloud Applications being used by First Citizens Bank


Vendor Old Product New Product Category Market Users VAR/SI When Live
MicroStrategy Legacy Applications MicroStrategy Platform Analytics Analytics and BI Analytics and BI n/a n/a 2013 2013
Subscribe Subscribe Subscribe Analytics and BI Analytics and BI Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Digital Asset Management Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application, Web and Enterprise Search Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2004 2004
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Business Process Management ERP Services and Operations Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Recruiting HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe DDoS Protection IaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Access and Identity Management (AIG) IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Contract Lifecycle Management Procurement Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Procurement Procurement Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Supplier Relationship Management Procurement Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe SPM SPM Subscribe Subscribe 2017 2017
Vendor Old Product New Product Category Market Users VAR/SI When Live
MicroStrategy Legacy Applications MicroStrategy Platform Analytics Analytics and BI Analytics and BI n/a n/a 2013 2013
Subscribe Subscribe Subscribe Analytics and BI Analytics and BI Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Digital Asset Management Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application, Web and Enterprise Search Content Management Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Customer Support CRM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2004 2004
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Business Process Management ERP Services and Operations Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Recruiting HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Payroll HCM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Contract Lifecycle Management Procurement Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Procurement Procurement Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe Supplier Relationship Management Procurement Subscribe Subscribe 2010 2010
Subscribe Subscribe Subscribe SPM SPM Subscribe Subscribe 2017 2017
Vendor Old Product New Product Category Market Users VAR/SI When Live
Amazon Web Services (AWS) Legacy Applications Amazon SES Transactional Email PaaS n/a n/a 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2019 2019
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at First Citizens Bank


First Name Last Name Title Email Phone
Subscribe Subscribe President and Corporate Sales Executive Subscribe Subscribe
Subscribe Subscribe CFO Subscribe Subscribe
Subscribe Subscribe VP, Enterprise Architect - Data Architecture Subscribe Subscribe
Subscribe Subscribe Vice President Data Analytics & Reporting Subscribe Subscribe
Subscribe Subscribe Executive VP & Chief Information Officer Subscribe Subscribe
Subscribe Subscribe VP Treasury Sales Officer Subscribe Subscribe
Subscribe Subscribe SVP Business Services Sales Strategy Manager Subscribe Subscribe
Subscribe Subscribe Senior Vice President, Manager Sales Performance Subscribe Subscribe
Subscribe Subscribe Chief Operating Officer Subscribe Subscribe
Subscribe Subscribe Chief Bank Operations Officer Subscribe Subscribe
Subscribe Subscribe CEO Subscribe Subscribe
Subscribe Subscribe Chief Strategy Officer Subscribe Subscribe
Subscribe Subscribe Executive Vice President - Chief Human Resources Officer Subscribe Subscribe
Subscribe Subscribe SVP, Senior Human Resources Consultant Subscribe Subscribe
Subscribe Subscribe VP, Accounts Payable Manager Subscribe Subscribe
Subscribe Subscribe SVP- Director-Procurement & Vendor Management Subscribe Subscribe
Subscribe Subscribe Vice President - Manager of Purchasing Subscribe Subscribe
Subscribe Subscribe Sr. Manager of Sourcing, VP Subscribe Subscribe
Subscribe Subscribe IT Sourcing Manager, Vice President Subscribe Subscribe
Subscribe Subscribe Assistant Vice President, Vendor Manager Subscribe Subscribe