Coles

800 Toorak Road Hawthorn East,
Melbourne, 3123, VIC,
Australia

https://www.coles.com.au/

61 3 9829-5111

Retail

Coles Technographics

Coles Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Coles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120000 Coles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Coles has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020, New Relic APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Coles is running and its propensity to invest more and deepen its relationship with MicroStrategy , Tableau Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Coles revenues, which have grown to $26.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Coles Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2017	2017
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2024	2024
Subscribe	Subscribe	Subscribe	Data Warehouse	Analytics and BI	Subscribe	2020	2020

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Microsoft	Legacy	Microsoft Azure Cloud Services	Application Hosting and Computing Services	IaaS	n/a	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Database Management	IaaS	Subscribe	2018	2018

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
New Relic	Legacy	New Relic APM	Application Performance Management	ITSM	n/a	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Remote Monitoring and Management	ITSM	Subscribe	2017	2017

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Extract, Transform, and Load (ETL), Data Replication	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2012	2012

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2017	2017

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2020	2021
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Interview Scheduling	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2020	2021
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Talent Assessment	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Talent Management	HCM	Subscribe	2019	2021
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Video Interviewing	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Workforce Scheduling	HCM	Subscribe	2017	2017

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Loyalty	CRM	Subscribe	2022	2022
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2011	2011
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2020	2020

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Asset Management	Content Management	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Web Content Management	Content Management	Subscribe	2014	2014

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2020	2021

AI Development

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Generative AI Platforms	AI Development	Subscribe	2024	2024

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	CyberSecurity	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Secure Email Gateways (SEGs)	CyberSecurity	Subscribe	2020	2020

IT Asset Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	IT Asset Management (ITAM), SaaS Spend Management	IT Asset Management	Subscribe	2018	2018

Physical Security

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	License Plate Recognition	Physical Security	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Video Surveillance System	Physical Security	Subscribe	2019	2019

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Natural Language Processing	AI-Powered Application	Subscribe	2025	2026

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2019	2020
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2019	2019

PPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Project Portfolio Management	PPM	Subscribe	2016	2016

SCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Real-Time Transportation Visibility	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Supply Chain Management	SCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Transportation Management	SCM	Subscribe	2013	2013

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Retail Management	ERP Services and Operations	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Travel Management	ERP Services and Operations	Subscribe	2020	2021

IT Decision Makers and Key Stakeholders at Coles

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Coles Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Coles Technographics

Coles is a Retail organization based in Australia, with around 120000 employees and annual revenues of $26.05 billion.

Coles operates a diverse technology stack with applications such as MicroStrategy ONE Analytics, Microsoft Azure Cloud Services and New Relic APM, covering areas like Analytics and BI, Application Hosting and Computing Services and Application Performance Management.

Coles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as MicroStrategy, Microsoft and New Relic.

Coles recently adopted applications including OpenAI Academy in 2025, Palantir Foundry in 2024 and Palantir AIP Platform in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Coles’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Coles’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Coles technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.

Coles Technographics

Analytics and BI

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IaaS

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ITSM

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PaaS

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Collaboration

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HCM

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CRM

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Content Management

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ERP Financial Management

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