Coles
800 Toorak Road Hawthorn East,
Melbourne, 3123, VIC,
Australia
Melbourne, 3123, VIC,
Australia
61 3 9829-5111
Retail
Coles Technographics
Coles Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coles and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120000 Coles employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coles has purchased the following applications: Visa Spend Clarity (ex Fraedom Expense) for Expense Management in 2017, Phenom Talent CRM for Candidate Relationship Management in 2023, Oracle Retail (ex Retek) for Retail Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coles is running and its propensity to invest more and deepen its relationship with Visa , Phenom , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coles revenues, which have grown to $26.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coles intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coles Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Spend Clarity (ex Fraedom Expense) | Expense Management | ERP Financial Management | n/a | 2017 | 2017 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2023 | 2023 |
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Core HR | HCM |
|
2020 | 2021 |
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Employee Experience | HCM |
|
2018 | 2018 |
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Interview Scheduling | HCM |
|
2023 | 2023 |
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Learning and Development | HCM |
|
2018 | 2018 |
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Payroll | HCM |
|
2020 | 2021 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
|
2022 | 2022 |
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Talent Assessment | HCM |
|
2023 | 2023 |
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Talent Management | HCM |
|
2019 | 2021 |
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Video Interviewing | HCM |
|
2017 | 2017 |
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Workforce Management | HCM |
|
2022 | 2023 |
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Workforce Management | HCM |
|
2008 | 2009 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2014 | 2014 |
|
AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Generative AI Platforms | AI Development |
|
2024 | 2024 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Natural Language Processing | AI-Powered Application |
|
2025 | 2026 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Analytics and BI | Analytics and BI |
|
2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
|
2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2019 | 2019 |
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Collaboration | Collaboration |
|
2015 | 2015 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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Collaboration | Collaboration |
|
2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Contract Lifecycle Management | Content Management |
|
2020 | 2020 |
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Digital Asset Management | Content Management |
|
2020 | 2020 |
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Digital Signing | Content Management |
|
2021 | 2021 |
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Enterprise Content Management | Content Management |
|
2024 | 2024 |
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Web Content Management | Content Management |
|
2014 | 2014 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2019 | 2019 |
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Supply Chain Management | SCM |
|
2019 | 2019 |
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Supply Chain Management | SCM |
|
2021 | 2023 |
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Transportation Management | SCM |
|
2013 | 2013 |
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Transportation Management | SCM |
|
2024 | 2024 |
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Warehouse Management | SCM |
|
2008 | 2009 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Customer Data Platform | CRM |
|
2016 | 2016 |
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Customer Experience | CRM |
|
2020 | 2020 |
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Customer Experience | CRM |
|
2018 | 2018 |
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Customer Loyalty | CRM |
|
2022 | 2022 |
|
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Data Management Platform | CRM |
|
2019 | 2019 |
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Digital Advertising Platform | CRM |
|
2018 | 2018 |
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Digital Advertising Platform | CRM |
|
2017 | 2017 |
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Digital Advertising Platform | CRM |
|
2017 | 2017 |
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Digital Advertising Platform | CRM |
|
2018 | 2018 |
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Digital Advertising Platform | CRM |
|
2019 | 2019 |
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Marketing Analytics | CRM |
|
2017 | 2017 |
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Marketing Analytics | CRM |
|
2011 | 2011 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Tag Management | CRM |
|
2020 | 2020 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
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IT Service Management | ITSM |
|
2019 | 2019 |
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IT Service Management | ITSM |
|
2019 | 2019 |
|
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Remote Monitoring and Management | ITSM |
|
2017 | 2017 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2021 | 2021 |
|
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Project Portfolio Management | PPM |
|
2019 | 2019 |
|
|
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Project Portfolio Management | PPM |
|
2016 | 2016 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2019 | 2020 |
|
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|
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Supplier Relationship Management | Procurement |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
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Apps Development | PaaS |
|
2013 | 2013 |
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Apps Development | PaaS |
|
2013 | 2013 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
|
2020 | 2020 |
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Master Data Management | PaaS |
|
2020 | 2020 |
|
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Transactional Email | PaaS |
|
2012 | 2012 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
|
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Database Management | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2019 | 2019 |
|
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Identity and Access Management (IAM) | CyberSecurity |
|
2019 | 2019 |
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
License Plate Recognition | Physical Security |
|
2019 | 2019 |
|
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Video Surveillance System | Physical Security |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Coles
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Coles Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Coles Technographics
Coles is a Retail organization based in Australia,
with around 120000 employees and annual revenues of $26.05 billion.
Coles operates a diverse technology stack with applications such as
Visa Spend Clarity (ex Fraedom Expense), Phenom Talent CRM and Oracle Retail (ex Retek),
covering areas like Expense Management, Candidate Relationship Management and Retail Management.
Coles has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Phenom and Oracle.
Coles recently adopted applications including
OpenAI Academy in 2025, Palantir AIP Platform in 2024 and Palantir Foundry in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coles’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coles’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coles technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.