Mecca
35-43 Wangaratta Street,
Richmond, 3121, VIC,
Australia
Richmond, 3121, VIC,
Australia
61 3 9420-7373
Retail
Mecca Technographics
Mecca Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mecca and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7400 Mecca employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mecca has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2015, Workday Absence Management for Absence and Leave Management in 2017, Sift Science Digital Trust Platform for ML and Data Science Platforms in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mecca is running and its propensity to invest more and deepen its relationship with Microsoft , Block (ex Square, Inc) , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mecca revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mecca intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mecca Tech Stack and Enterprise Applications
Mecca ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Mecca implemented Microsoft Dynamics NAV as its ERP Financial application. Microsoft Dynamics NAV was used to centralize accounting workflows that supported end to end fortnightly payroll processing for 4000+ employees across Australia and New Zealand retail stores, the distribution centre, and the support centre, managed by a payroll team of two officers.
The implementation emphasized financial modules common to ERP Financial systems, including the general ledger, automated payroll journal posting, accrual accounting for monthly wages, annual and long service leave, payroll tax, WorkCover accruals, and superannuation liabilities. Microsoft Dynamics NAV was configured to calculate and post monthly wage journals, prepare balance sheet reconciliations, generate upload files for external allowance providers, and support preparation of sample documentation and supporting calculations for year end audit and payroll year rollover.
Dynamics NAV was integrated into a broader payroll and retail technology stack, with explicit interfaces to HR3 for payroll operations, Timeteq and Riteq for time and attendance feeds, and Retail Pro for sales data used in monthly and yearly retail bonus calculations. The payroll process included statutory interactions with external agencies and providers, including submission of Single Touch Payroll and NZ Payday Filing through coordination with HR3, and routine liaison with the ATO, the IRD, WorkCover providers, and the default superfund.
Governance and operational controls were formalized to support monthly balance sheet reconciliations, on-boarding and off-boarding across payroll, time and attendance, and POS systems, and configuration changes for award updates in time and attendance. The team also handled WorkCover claims management, submission of actual and estimated wages to insurers, and representation in the employer super committee. Explicit achievements tied to these implementations include successful execution of STP and NZ Payday Filing, supporting a subsequent HRIS rollout to Workday for all employees, a review and provider change for WorkCover aligned to company needs, and an internal payroll operations satisfaction improvement from 73% to 92%.
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Payment Processing | ERP |
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2020 | 2020 |
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Mecca HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2018 |
In 2017, Mecca implemented Workday Absence Management as part of a phased human capital management program to digitalize HR and simplify team member self service. The retailer launched a three to five year program in 2017 to remove paper based processes and enable a digital onboarding experience for new hires.
The HCM makeover began with the deployment of Workday HCM Core, Recruitment, Onboarding, Absence and Compensation, with Workday Absence Management configured to centralize leave types, absence requests, approval routing and operational reporting. Workday Absence Management, an Absence and Leave Management application, was embedded in the digital onboarding flow so team members could self serve leave requests without paper forms.
Operational coverage included HR, talent acquisition, people analytics and store operations across Mecca's Australian retail network, enabling HR to manage rapid staffing changes and redeploy team members as business needs shifted. The implementation provided a single source of truth for absence data and supported scenarios such as moving store based staff to warehouse roles during COVID-19.
Governance and process changes emphasized automated workflows and a simplified technology landscape, reducing the risk associated with manual paper based processes and significantly reducing HR administration time as stated by company leadership. The program expanded in 2018 with Workday Talent, Performance, Advanced Compensation and Succession, and Mecca planned further stages to add Workday Learning and to complete advanced Insights and Workforce Planning by 2021, while Workday enabled automation of government scheme applications and operational redeployments during the COVID-19 outbreak.
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Core HR | HCM |
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2017 | 2018 |
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Core HR | HCM |
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2020 | 2020 |
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Environment, Health and Safety (EHS) | HCM |
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2025 | 2025 |
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Onboarding | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Mecca AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sift Science | Legacy | Sift Science Digital Trust Platform | ML and Data Science Platforms | AI Development | n/a | 2020 | 2020 |
In 2020, Mecca deployed Sift Science Digital Trust Platform on its website. The Sift Science Digital Trust Platform, classified under ML and Data Science Platforms, was instrumented to capture web event signals across e commerce touchpoints including account creation, login and checkout.
The deployment used client side event collection and server side risk scoring to deliver inline risk scores and automated decisioning during customer sessions. Functional capabilities implemented include behavioral analytics, device and browser signal collection, machine learning driven risk scoring, automated decisioning and case review workflows for fraud operations. Governance emphasized rule configuration and score threshold management by fraud operations, with standardized instrumentation across site pages to ensure consistent signal quality. Mecca Sift Science Digital Trust Platform ML and Data Science Platforms supports the retail business functions of fraud detection, payments protection and account security.
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Mecca AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Mecca eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Mecca CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Mecca ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Mecca IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Mecca CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Mecca
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of People Services | Director | HR | |
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Chief People Officer | CXO | HR | |
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Head of People and Education - Supply Chain | Director | Supply Chain | |
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Head of People & Education - Retail | Director | HR | |
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Culture Innovation Manager | Manager | HR | |
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General Manager, People and Education | Director | HR | |
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Chief People Officer | CXO | HR | |
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Senior Payroll Officer | Director | HR | |
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Workforce Planning Manager | Manager | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Senior Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Talent Acquisition Partner | Manager | HR | |
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Payroll Manager | Manager | HR | |
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Workforce Planning Manager | Manager | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Head of People Partnering & Workplace Relations | Director | HR | |
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People & Education Partner | Director | HR | |
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Technology Manager Merch & People systems | Manager | HR | |
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Apps Being Evaluated by Mecca Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mecca IT executives and key decision makers. This section highlights Mecca's latest recorded technology evaluations, including SAP S/4 HANA Retail for Retail Management on 2026-01-29, Fivetran for Extract, Transform, and Load (ETL) on 2025-12-01, and SAP S/4HANA Cloud for ERP Financial on 2025-11-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mecca digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-29 | Mecca | Evaluated | SAP | SAP S/4 HANA Retail | Retail Management | ERP Services and Operations |
| 2025-12-01 | Mecca | Evaluated | Fivetran | Fivetran | Extract, Transform, and Load (ETL) | PaaS |
| 2025-11-13 | Mecca | Evaluated | SAP | SAP S/4HANA Cloud | ERP Financial | ERP |
| 2025-09-03 | Mecca | Evaluated |
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ERP Financial | ERP |
| 2025-09-02 | Mecca | Evaluated |
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Supply Chain Management | SCM |
FAQ - APPS RUN THE WORLD Mecca Technographics
Mecca is a Retail organization based in Australia,
with around 7400 employees and annual revenues of $1.40 billion.
Mecca operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Workday Absence Management and Sift Science Digital Trust Platform,
covering areas like ERP Financial, Absence and Leave Management and ML and Data Science Platforms.
Mecca has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Sift Science.
Mecca recently adopted applications including
HSI Donesafe in 2025, Salesforce Chat (formerly Salesforce Live Agent) in 2021 and SAP Emarsys in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mecca’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mecca’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mecca technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.