Houston, 77054, TX,
United States
United Imaging Healthcare US Technographics
United Imaging Healthcare US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United Imaging Healthcare US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 United Imaging Healthcare US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United Imaging Healthcare US has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United Imaging Healthcare US is running and its propensity to invest more and deepen its relationship with Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United Imaging Healthcare US revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United Imaging Healthcare US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United Imaging Healthcare US Tech Stack and Enterprise Applications
United Imaging Healthcare US ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | ServiceMax | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | Jolt Consulting Group | 2019 | 2019 |
In 2019, United Imaging Healthcare US implemented Salesforce Field Service (ex ClickSoftware) and Service Cloud as a consolidated Field Service Management platform, replacing ServiceMax. Jolt Consulting Group led the implementation for the 300-employee manufacturing firm, aligning the deployment to U.S. operations while establishing visibility across the broader UIH organization.
The implementation configured Service Cloud alongside Salesforce Field Service (ex ClickSoftware) to deliver a mobile service application for technicians and centralized case management for support teams. Functional capabilities emphasized mobile field service workflows, technician scheduling and dispatch, real-time status updates and assignment tracking, and unified case visibility to improve insight into customer cases and requests across the UIH organization.
Architecturally the project positioned Salesforce Field Service (ex ClickSoftware) as the operational layer providing full visibility across all platforms used by UIH, with Service Cloud serving as the customer case and request intake and routing engine. Operational coverage explicitly included the Technical Support Team and field technicians, enabling real-time information sharing about whereabouts and job status across global support structures while focusing rollout execution in the United States marketplace.
As part of the engagement, Jolt Consulting Group delivered industry and cross-industry best practices to reshape governance and field service workflows, driving strategic change in service operations. The stated outcomes were increased insight into customer cases and requests across UIH and providing technicians with a mobile service application to enable complete visibility into scheduling, whereabouts, status updates and assignments.
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IT Decision Makers and Key Stakeholders at United Imaging Healthcare US
Apps Being Evaluated by United Imaging Healthcare US Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||