Vernon, V1T 6Z4, BC,
Canada
1 & 2 Electric Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 & 2 Electric and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 1 & 2 Electric employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 & 2 Electric has purchased the following applications: Microsoft 365 for Collaboration in 2017, FullStory for Customer Experience in 2022, Twilio Sendgrid for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 & 2 Electric is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 & 2 Electric revenues, which have grown to $5.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 & 2 Electric intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, 1 & 2 Electric deployed FullStory to instrument its public website as part of a Customer Experience initiative. The deployment centers on embedding the FullStory script in site pages to capture session replay data and event-level interaction telemetry, enabling web-based digital experience analytics across the company site hosted in Canada. FullStory is cited as the application for capturing user journeys and interaction traces on customer-facing pages.
The implementation focuses on core Customer Experience capabilities such as session replay, click and input capture, and event tracking, with an emphasis on establishing an event taxonomy and page-level instrumentation for UX troubleshooting and support triage. Operational scope is limited to the corporate website, there are no other system integrations reported, and governance appears organized around tag standardization and instrumented page coverage rather than cross-application orchestration. Business functions that align to this instrumentation include marketing, customer support, and site operations, as FullStory data is positioned to inform issue diagnosis and user behavior analysis.
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Sendgrid | Transactional Email | PaaS | n/a | 2017 | 2017 |
In 2017, 1 & 2 Electric integrated Twilio Sendgrid to provide Transactional Email capability for its customer-facing website. The deployment used the Twilio Sendgrid cloud service with API and SMTP relay endpoints embedded into the site contact forms and notification workflows.
Configuration emphasized standard transactional modules including template-driven message generation, SMTP relay and REST API transactional send, recipient suppression and deliverability monitoring. Sender authentication and DNS records such as SPF and DKIM were configured to align sending domains with the website, and operational ownership was assigned to an in-house IT or operations contact. The implementation supported customer communications for service confirmations, appointment notices and invoicing notifications, with governance focused on domain-level sending controls and template management.
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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