Pembroke Pines, 33029, FL,
United States
1/2 Price Plumbing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1/2 Price Plumbing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1/2 Price Plumbing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1/2 Price Plumbing has purchased the following applications: Social Intents for Chatbots and Conversational AI in 2018, Wix.com for Web Content Management in 2019, Sentry for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1/2 Price Plumbing is running and its propensity to invest more and deepen its relationship with Social Intents , Wix.com , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1/2 Price Plumbing revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1/2 Price Plumbing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 1/2 Price Plumbing implemented Social Intents on their website, deploying the conversational widget as its Chatbots and Conversational AI solution for customer engagement. Social Intents is positioned as the web-facing conversational layer to capture inbound customer inquiries and route interactions for a small professional services firm with ten employees.
Configuration emphasized a web-embedded chat widget, conversational workflows, canned responses, and lead capture forms, reflecting standard Chatbots and Conversational AI capabilities. The setup includes administrative controls for message templates and availability scheduling, and agent handoff controls to move conversations from automated qualification to live staff when needed.
Operational coverage centers on customer-facing business functions, including service scheduling, inbound lead qualification, and dispatch coordination, handled by frontline staff and owners. Governance focused on lightweight process changes and administrator access, with staff training on chat triage and escalation to incorporate chat-based inquiry handling into existing phone-centric operations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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