Miami, 33131, FL,
United States
1 Voice Technographics
1 Voice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1 Voice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1 Voice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1 Voice has purchased the following applications: FullStory for Customer Experience in 2022, Sentry for Application Performance Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1 Voice is running and its propensity to invest more and deepen its relationship with FullStory , Functional Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1 Voice revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1 Voice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1 Voice Tech Stack and Enterprise Applications
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, 1 Voice deployed FullStory on its public website. FullStory is used as a Customer Experience platform to capture session replay and front-end interaction data, providing a single source of behavioral telemetry for the company’s digital customer experience function.
The deployment follows a client-side instrumentation model, with FullStory’s JavaScript snippet embedded in site pages to record user sessions, DOM events, click paths, and heatmap-style interaction data typical of Customer Experience tooling. Operational scope is scoped to the company website, and the implementation supports product, support, and marketing use cases for reproducing user issues and analyzing UX friction. Configuration and governance are maintained internally, with event taxonomy, privacy settings, and data retention controls configured to balance visibility with user privacy, and access provisioned to a small internal team for investigative workflows.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at 1 Voice
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1 Voice Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||