Wokingham, RG41 2FD,
United Kingdom
10 Degrees Technographics
10 Degrees Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 10 Degrees and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 10 Degrees employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 10 Degrees has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Hubspot CRM for CRM in 2022, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 10 Degrees is running and its propensity to invest more and deepen its relationship with Google , HubSpot , Twilio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 10 Degrees revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 10 Degrees intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
10 Degrees Tech Stack and Enterprise Applications
10 Degrees Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, 10 Degrees deployed Google Workspace (Formerly Google G-Suite) to centralize collaboration and email for the firm. Google Workspace is used to provide Gmail, Google Drive, Docs, Sheets, and Calendar for internal collaboration and client coordination, aligning the application with the Collaboration category.
Deployment footprint was proportionate to a 10 person professional services firm, configured through the Google Admin console with per user accounts, group based sharing and administrative controls to govern access and data sharing. Google Workspace is surfaced on the 10 Degrees website for contact email links and client scheduling, and operational coverage spans core business functions including consulting delivery, client communications, and back office administration.
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10 Degrees CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, 10 Degrees implemented Hubspot CRM. The Hubspot CRM instance is deployed as a cloud SaaS solution and is embedded on the company website to capture inbound leads and centralize contact records, supporting the small professional services firm’s commercial operations.
The implementation emphasized core CRM capabilities, with configuration focused on contact and company records, web form based lead capture, activity timelines, basic deal pipeline management, and email activity logging to support sales and client engagement. Standard CRM workflow automation was used to route leads and trigger notifications, and simple reporting was enabled to provide visibility into pipeline status and contact interactions.
Operational coverage centers on sales and marketing functions within the ten person organization, administered by a centralized account administrator and provisioned with role based access for team members. Governance emphasizes lightweight process controls, ownership rules for contacts and deals, and web form validation to maintain data quality, while the Hubspot CRM integration into the public website consolidates inbound engagement into a single customer record store.
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Customer Data Platform | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2022 | 2022 |
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10 Degrees ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, 10 Degrees deployed Atlassian Jira Service Desk as its customer-facing IT Service Management platform. The company exposes Atlassian Jira Service Desk on their website to capture client service requests and to centralize ticket intake through the product’s customer portal, aligning the application with external client support and internal service workflows.
The implementation configures core IT Service Management capabilities including a web-based service portal, request intake and ticketing queues, configurable request types and workflows, SLA-aware routing, and automation rules to triage and escalate issues. Atlassian Jira Service Desk is presented as the primary application for service request tracking, with portal customization to reflect 10 Degrees branding and streamlined request submission forms to support professional services engagement scenarios.
Operational coverage focuses on client-facing support and internal IT operations for the UK-based professional services firm, with role-based agent access and administrative controls used to govern request life cycles. Governance is centered on defined request workflows and queue ownership, while ongoing configuration and permission management are handled by internal administrators to maintain the service desk as the firm’s IT Service Management hub.
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10 Degrees IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 10 Degrees
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Apps Being Evaluated by 10 Degrees Executives
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