Orange, 92867, CA,
United States
1001 Bytes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1001 Bytes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1001 Bytes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1001 Bytes has purchased the following applications: Smartsupp.com for Chatbots and Conversational AI in 2021, Google Tag Manager for Tag Management in 2021, Bluehost for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1001 Bytes is running and its propensity to invest more and deepen its relationship with Smartsupp.com , Google , Bluehost or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1001 Bytes revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1001 Bytes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 1001 Bytes deployed Smartsupp.com as its customer chat solution in the Chatbots and Conversational AI category on its public website. The deployment consists of the Smartsupp.com cloud hosted admin console and an embedded JavaScript chat widget on the corporate site, delivering real time live chat, automated chatbot messaging and visitor session tracking. The architecture is managed through Smartsupp.com SaaS controls for conversational routing, conversation history and administrative configuration without on premise components.
Functionally the implementation leverages Smartsupp.com modules for live operator chat, bot driven automated responses, canned replies and session analytics to support customer engagement, lead capture and client support workflows. Operationally the tool is used by the small professional services staff to handle inbound website conversations, with governance applied through response templates, simple routing rules and the Smartsupp.com admin console for conversation logging and staff assignment. Integrations are limited to the website embedding noted in the source, with administrative management centralized in Smartsupp.com and no additional system integrations specified.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bluehost | Legacy | Bluehost | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
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