Quito, 170520,
Ecuador
1001Carros Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1001Carros and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 54 1001Carros employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1001Carros has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020, Algolia Search for Application, Web and Enterprise Search in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1001Carros is running and its propensity to invest more and deepen its relationship with JivoChat , Gubagoo , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1001Carros revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1001Carros intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 1001Carros implemented JivoChat on its public website. The deployment is categorized under Chatbots and Conversational AI and is focused on direct customer engagement through a web-embedded conversational interface.
The implementation configured JivoChat as a live chat widget and operator console, leveraging standard Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, automated greetings, lead capture forms, and chat transcript logging. JivoChat was provisioned to handle inbound website conversations and to structure conversational scripts for common sales and service queries.
Operational scope is centered on the 1001Carros website and the companys Ecuador operations, with the application routing inquiries to sales and customer service staff. The configuration reflects a small to mid-size deployment model appropriate for a 54 person automotive retailer, using agent consoles and administrative controls for day to day management.
Governance and rollout focused on site-level configuration, chat script standardization, agent onboarding to the JivoChat console, and establishment of availability windows for live coverage. Monitoring and administrative adjustments are managed through the JivoChat management interface to refine conversation flows and agent assignments.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, 1001Carros embedded Zoom on its public website to enable real-time video interactions with customers and support internal meetings. Zoom is deployed as an Audio Video and Web Conferencing solution to handle live meetings, browser-based join flows, and scheduled customer sessions for the automotive retailer.
The implementation leverages core Audio Video and Web Conferencing capabilities including hosted meetings, webinar-style sessions, screen sharing, session recording, and scheduling integration with the website booking flow. Configuration emphasis is on web embedding and client-side join mechanisms so customers can initiate video sessions from property listings and contact pages without separate downloads.
Operational coverage centers on customer-facing workflows and internal collaboration across the company in Ecuador, with adoption oriented toward sales and customer support use cases. Governance appears concentrated on centralized Zoom account settings, access controls, and meeting policy configuration to manage public-facing sessions and internal meetings, reflecting a compact deployment model appropriate for a company of this size.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2023 | 2023 |
In 2023 1001Carros implemented Algolia Search on its public website. Algolia Search serves as the company's Application, Web and Enterprise Search layer for vehicle discovery and on site listing navigation.
The implementation leverages Algolia Search capabilities such as real time indexing, relevance and ranking configuration, faceted navigation, autocomplete, synonyms, typo tolerance, and search analytics to support discovery workflows. The deployment includes index pipelines and front end search components adapted to listing pages and search result pages.
Integration is focused on the company website and its vehicle listing inventory, aligning search results with listing metadata and filters used by buyers in Ecuador. Operational coverage is the public consumer experience, with marketing and product teams using the Algolia Search console for relevance tuning and merchandising activities.
Governance centers on scheduled indexing cadence and iterative relevance tuning, with search analytics instrumentation used to prioritize query and facet adjustments. The implementation is live on the public site and structured to support ongoing adjustments to ranking and filters without changes to the underlying site code.
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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