123Comms
Park House,
Peterborough, PE2 6FZ,
United Kingdom
Peterborough, PE2 6FZ,
United Kingdom
44 84 4356-0000
Professional Services
123Comms Technographics
123Comms Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 123Comms and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 123Comms employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 123Comms has purchased the following applications: IRIS ParentMail for Customer Engagement, Customer Experience in 2018, Amazon SES for Transactional Email in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 123Comms is running and its propensity to invest more and deepen its relationship with IRIS Software , Contentsquare , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 123Comms revenues, which have grown to $9.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 123Comms intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
123Comms Tech Stack and Enterprise Applications
123Comms CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS ParentMail | Customer Engagement, Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, 123Comms implemented IRIS ParentMail on its public website to centralize Customer Engagement,Customer Experience related to parent communications. The deployment focuses on embedding IRIS ParentMail into web-facing communication flows to enable targeted messaging and notification delivery to parent users, aligning the application with customer engagement and customer experience business functions.
Configuration and operational ownership were concentrated on website integration and content management, with communications and website administration teams responsible for maintaining message templates, scheduling, and subscriber lists through the IRIS ParentMail interface. Functional capabilities implemented reflect typical Customer Engagement,Customer Experience workflows, including web-based messaging, notification orchestration, and user interaction points, and governance emphasized content approval workflows and routine administration via the website.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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123Comms PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, 123Comms implemented Amazon SES to provide Transactional Email services for its customer facing website. Amazon SES is deployed within the company AWS account and is the primary engine for sending transactional notifications and account related messages from the website.
Configuration work focused on standard Transactional Email capabilities, including verified sending domains, DKIM and SPF authentication, use of SMTP and API send endpoints, templating for message consistency, and automated bounce and complaint handling. Routine deliverability controls and monitoring were enabled to align with Amazon SES operational models and sending quotas.
The integration surface is explicitly the public website, where Amazon SES handles customer communications and account lifecycle workflows. Governance practices emphasize authenticated sending domains, automated bounce processing and centralized management under the AWS account, with Amazon SES serving the Transactional Email function for 123Comms across its United Kingdom operations.
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123Comms IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, 123Comms deployed Microsoft Azure Cloud Services for Application Hosting and Computing Services to host and operate its customer facing website. The implementation centralized public web delivery on Microsoft Azure Cloud Services, aligning website hosting and web application operations with a cloud platform under the Application Hosting and Computing Services category.
The technical configuration emphasizes platform compute for application hosting, managed web hosting services, object storage for static assets, content delivery capabilities for accelerated page loads, and monitoring and logging for operational visibility. The Microsoft Azure Cloud Services deployment also incorporates automated deployment pipelines and autoscaling patterns typical of Application Hosting and Computing Services to support variable traffic and streamlined release management.
Operational coverage is focused on the website and associated web application workflows, managed by the company IT and web operations resources in the United Kingdom. Integrations are limited to web hosting functions, including domain name configuration, TLS certificate management, and content management publishing processes tied to Microsoft Azure Cloud Services.
Governance was implemented around subscription level access control, platform monitoring, backup routines, and routine patch management, establishing cloud native operational controls appropriate for a 55 person professional services firm. The 123Comms Microsoft Azure Cloud Services implementation positions the company to manage its website delivery and hosting lifecycle within the Application Hosting and Computing Services domain.
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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123Comms CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at 123Comms
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Apps Being Evaluated by 123Comms Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 123Comms IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 123Comms digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 123Comms Technographics
123Comms is a Professional Services organization based in United Kingdom,
with around 55 employees and annual revenues of $9.8 million.
123Comms operates a diverse technology stack with applications such as
IRIS ParentMail, Amazon SES and Microsoft Azure Cloud Services,
covering areas like Customer Engagement, Customer Experience, Transactional Email and Application Hosting and Computing Services.
123Comms has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IRIS Software, Amazon Web Services (AWS) and Microsoft.
123Comms recently adopted applications including
Adobe Marketo in 2019, Mimecast Email Security in 2019 and IRIS ParentMail in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 123Comms’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 123Comms’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 123Comms technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.