Peterborough, PE2 6FZ,
United Kingdom
123Comms Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 123Comms and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 123Comms employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 123Comms has purchased the following applications: IRIS ParentMail for Customer Engagement, Customer Experience in 2018, Amazon SES for Transactional Email in 2018, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 123Comms is running and its propensity to invest more and deepen its relationship with IRIS Software , Contentsquare , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 123Comms revenues, which have grown to $9.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 123Comms intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IRIS Software | Legacy | IRIS ParentMail | Customer Engagement, Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, 123Comms implemented IRIS ParentMail on its public website to centralize Customer Engagement,Customer Experience related to parent communications. The deployment focuses on embedding IRIS ParentMail into web-facing communication flows to enable targeted messaging and notification delivery to parent users, aligning the application with customer engagement and customer experience business functions.
Configuration and operational ownership were concentrated on website integration and content management, with communications and website administration teams responsible for maintaining message templates, scheduling, and subscriber lists through the IRIS ParentMail interface. Functional capabilities implemented reflect typical Customer Engagement,Customer Experience workflows, including web-based messaging, notification orchestration, and user interaction points, and governance emphasized content approval workflows and routine administration via the website.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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