London, EC2A 2AP,
United Kingdom
123Financials Technographics
123Financials Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 123Financials and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 123Financials employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 123Financials has purchased the following applications: Zoho Mail for Collaboration in 2017, October CMS for Web Content Management in 2021, Intercom for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 123Financials is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Salesforce , Typeform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 123Financials revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 123Financials intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
123Financials Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Survey and Questionnaire | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| October CMS | Legacy | October CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, 123Financials implemented October CMS as the primary content platform for its corporate website in the United Kingdom. The October CMS deployment addresses Web Content Management functions including content authoring, template-driven page assembly, asset and media management, and publishing workflows to support customer-facing web pages.
Configuration work concentrated on editorial roles and role-based access control, approval workflows, SEO metadata configuration, and media library governance to align publishing processes with marketing and operations needs. Operational scope was limited to the corporate website, and no external system integrations were specified in the provided implementation notes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, 123Financials implemented Intercom on its website to provide Customer Support. The deployment uses Intercom as a cloud SaaS messaging layer embedded across the corporate site, routing customer interactions into a centralized conversation inbox that is accessed by the company’s small support team in the United Kingdom.
Configuration emphasizes real-time chat, automated messaging and targeted in-app prompts, along with a lightweight self-service knowledge base to reduce repetitive inquiries. Conversations are organized with tags, assignment rules and escalation workflows to support triage and clear ownership, and governance includes standardized canned responses and role-based access to align customer support and client onboarding responsibilities.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 123Financials
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 123Financials Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||