AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

123Financials Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho Mail Collaboration Collaboration n/a 2017 2017
Collaboration Collaboration 2022 2022
Survey and Questionnaire Collaboration 2023 2023
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
October CMS Legacy October CMS Web Content Management Content Management n/a 2021 2021
In 2021, 123Financials implemented October CMS as the primary content platform for its corporate website in the United Kingdom. The October CMS deployment addresses Web Content Management functions including content authoring, template-driven page assembly, asset and media management, and publishing workflows to support customer-facing web pages. Configuration work concentrated on editorial roles and role-based access control, approval workflows, SEO metadata configuration, and media library governance to align publishing processes with marketing and operations needs. Operational scope was limited to the corporate website, and no external system integrations were specified in the provided implementation notes.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intercom Legacy Intercom Customer Support CRM n/a 2019 2019
In 2019, 123Financials implemented Intercom on its website to provide Customer Support. The deployment uses Intercom as a cloud SaaS messaging layer embedded across the corporate site, routing customer interactions into a centralized conversation inbox that is accessed by the company’s small support team in the United Kingdom. Configuration emphasizes real-time chat, automated messaging and targeted in-app prompts, along with a lightweight self-service knowledge base to reduce repetitive inquiries. Conversations are organized with tags, assignment rules and escalation workflows to support triage and clear ownership, and governance includes standardized canned responses and role-based access to align customer support and client onboarding responsibilities.
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2022 2022
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at 123Financials

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by 123Financials Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 123Financials IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 123Financials digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 123Financials Technographics
123Financials is a Banking and Financial Services organization based in United Kingdom, with around 30 employees and annual revenues of $3.0 million.
123Financials operates a diverse technology stack with applications such as Zoho Mail, October CMS and Intercom, covering areas like Collaboration, Web Content Management and Customer Support.
123Financials has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., October CMS and Intercom.
123Financials recently adopted applications including Typeform in 2023, Slack Connect in 2022 and SendinBlue in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 123Financials’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 123Financials’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 123Financials technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.