Rotterdam, 3012KM,
Netherlands
12Connect Technographics
12Connect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 12Connect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 12Connect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 12Connect has purchased the following applications: Exact Online for ERP Financial in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 12Connect is running and its propensity to invest more and deepen its relationship with Exact Software , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 12Connect revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 12Connect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
12Connect Tech Stack and Enterprise Applications
12Connect ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, 12Connect implemented Exact Online as an ERP Financial solution to support accounting and bookkeeping functions for the Netherlands based communications firm. Exact Online is used on their website and was deployed as a cloud SaaS application to centralize core financial workflows. The deployment provisioned the Exact Online application for small company finance operations and public facing billing visibility on the corporate site.
Configuration focused on core financial modules including general ledger, accounts receivable, accounts payable, invoicing and VAT reporting, aligning with ERP Financial functional expectations. Operational scope covered finance and billing workflows for the 10 employee organization and included setup of a small entity chart of accounts and Dutch VAT settings. Governance emphasized centralized master data, invoice approval routing and periodic bookkeeping cycles to standardize accounting and billing processes.
|
12Connect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, 12Connect implemented Google Workspace (Formerly Google G-Suite) as its principal Collaboration platform. The deployment is cloud-hosted and serves the companywide communications business functions for the Netherlands-based firm, and 12Connect lists Google Workspace on their website as an active part of their technology footprint.
The implementation leverages core Google Workspace capabilities including Gmail for corporate email, Calendar for scheduling, Drive for cloud storage, Docs and Sheets for coauthoring, and Meet for video conferencing, with the Admin Console used for domain management and user provisioning. Governance and operational coverage are structured around account-level administration, shared drive access controls, and collaboration workflows aligned to a small team environment of roughly ten employees, reflecting a compact, SaaS-first Collaboration architecture.
|
12Connect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, 12Connect deployed Hotjar on their website. The installation inserted the Hotjar tracking snippet into site templates to capture client side user behavior and enable qualitative web analytics on the corporate web properties. Implementation scope was focused on the public website with instrumentation intended for session-level interaction capture rather than backend telemetry.
Hotjar was configured to collect session recordings, click and scroll heatmaps, on site feedback widgets and simple funnel visualization consistent with Customer Experience capabilities. The Hotjar deployment was positioned to support product, marketing and customer support workflows by surfacing behavior analytics for UX optimization and conversion analysis. Governance centered on site level tag management and consent handling to align analytics collection with privacy requirements during live site instrumentation.
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12Connect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at 12Connect
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 12Connect Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||