Leatherhead, KT22 8DY,
United Kingdom
15Gifts Technographics
15Gifts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 15Gifts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 15Gifts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 15Gifts has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Hubspot Marketing Automation for Marketing Automation in 2021, Atlassian Jira Service Desk for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 15Gifts is running and its propensity to invest more and deepen its relationship with Google , Salesforce , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 15Gifts revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 15Gifts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
15Gifts Tech Stack and Enterprise Applications
15Gifts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, 15Gifts implemented Google Workspace (Formerly Google G-Suite) as its primary cloud-hosted Collaboration platform. The deployment covers the company's corporate domain and is used to manage email and collaborative document workflows across its workforce in the United Kingdom. The implementation is web-native and SaaS based, centralizing email, calendar, file storage, and real time document editing for professional services workflows.
Configuration centered on core functional modules including Gmail, Google Drive, Google Docs, Google Calendar, Google Groups, and the Google Admin console to support user provisioning, access controls, and domain level security policies. The Google Workspace (Formerly Google G-Suite) deployment is integrated into the organization's public website to present company email and contact touchpoints, and it operates as the primary Collaboration layer for team communication, file sharing, and scheduling. Governance is exercised through administrator roles in the Admin console and standard SaaS management patterns such as group based access, single domain management, and web based administration.
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Collaboration | Collaboration |
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2022 | 2022 |
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15Gifts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Marketing Automation | Marketing Automation | CRM | n/a | 2021 | 2021 |
In 2021, 15Gifts implemented Hubspot Marketing Automation on its website, deploying a Marketing Automation capability to support the companys professional services marketing efforts in the United Kingdom. The deployment attached Hubspot Marketing Automation directly to public-facing site touchpoints to centralize lead capture and contact lifecycle tracking for a 100-employee services firm.
Hubspot Marketing Automation was configured to support core marketing automation modules typical for the category, including web forms and lead capture, landing page management, email campaign orchestration, list segmentation, and automated workflows for nurture sequences. The implementation emphasized a single contact record model within Hubspot Marketing Automation and used automated lifecycle stage transitions and lead qualification logic to ensure consistent handling of inbound web leads.
Operational coverage focused on the marketing organization with alignment to sales handoff processes, using lead routing rules and campaign tagging to coordinate follow-up. Governance centered on standardized workflow templates, naming conventions for campaigns and lists, and role-based access to marketing assets and analytics within Hubspot Marketing Automation. The rollout was executed as a website-attached automation layer without external system integrations explicitly documented in the source information.
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15Gifts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, 15Gifts implemented Atlassian Jira Service Desk to provide web-based service request intake on its public website. The Atlassian Jira Service Desk deployment serves as the primary IT Service Management ticketing and request portal for the organization, supporting customer-facing request capture and centralized incident and request tracking.
Functional configuration centers on request types, web portal intake, agent queues, and SLA-driven routing, using standard Jira Service Desk workflows and automation to structure handling and escalation. Operational coverage spans customer service and internal IT support teams at 15Gifts, with governance configured through role-based agent access and queue ownership to align ticket handling with existing support processes, and the Atlassian Jira Service Desk interface surfaced on the corporate website for direct client interactions while maintaining IT Service Management controls.
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15Gifts PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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15Gifts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 15Gifts
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Apps Being Evaluated by 15Gifts Executives
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