Cape Town, 8005,
South Africa
180 Kloof Road Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 180 Kloof Road and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 180 Kloof Road employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 180 Kloof Road has purchased the following applications: SABRE Synxis Guest Connect for Reservation and Booking Management in 2010, Microsoft 365 for Collaboration in 2021, Znode for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 180 Kloof Road is running and its propensity to invest more and deepen its relationship with SABRE , Microsoft , Znode or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 180 Kloof Road revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 180 Kloof Road intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | SABRE Synxis Guest Connect | Reservation and Booking Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, 180 Kloof Road implemented SABRE Synxis Guest Connect as its online booking engine. SABRE Synxis Guest Connect is deployed on the hotel's public website and is categorized as Reservation and Booking Management. The deployment exposes a web-facing booking engine that captures direct room and package reservations while presenting real-time availability and rate information.
Configuration centers on standard Reservation and Booking Management capabilities including a guest booking flow, availability calendar, rate display and booking confirmation automation. Operational ownership sits with reservations, front desk and revenue management functions, using the application to centralize direct-booking inventory and manage customer contact data for operations and marketing follow-up. Governance emphasizes control of rates and inventory through the booking engine and online content updates, and rollout aligns with website content management processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Znode | Legacy | Znode | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, 180 Kloof Road implemented Znode as its eCommerce platform on the company website. The Znode deployment provides the public-facing storefront and product catalog capabilities that drive the eCommerce function, and it is instrumented on ellerman.co.za. For a 70-employee leisure and hospitality operator, the implementation centers on online merchandising, order capture, pricing management, and content-driven product pages consistent with eCommerce category workflows.
The technical footprint embeds Znode into the corporate web stack to manage catalog, shopping cart, and checkout flows while aligning with site-level content and customer touchpoints. Operational ownership is held by commercial and marketing teams who administer catalog, promotions, and site content through Znode interfaces, with order handling routed into existing fulfillment processes. Governance focuses on catalog control and content workflow to preserve brand presentation across the public-facing site and to centralize eCommerce business function administration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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