Bradenton, 34282, FL,
United States
1800ENDOSCOPE.COM Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1800ENDOSCOPE.COM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1800ENDOSCOPE.COM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1800ENDOSCOPE.COM has purchased the following applications: Provide Support for Chatbots and Conversational AI in 2008, Oracle Moat for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1800ENDOSCOPE.COM is running and its propensity to invest more and deepen its relationship with Provide Support , Oracle , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1800ENDOSCOPE.COM revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1800ENDOSCOPE.COM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Provide Support | Legacy | Provide Support | Chatbots and Conversational AI | AI-Powered Application | n/a | 2008 | 2008 |
In 2008, 1800ENDOSCOPE.COM implemented Provide Support on its website, deploying Provide Support as a customer facing chat solution in the Chatbots and Conversational AI category. The deployment is hosted on the public storefront at https://www.1800endoscope.com/ and is focused on enabling web based customer interactions for a distribution business.
Configuration centered on embedding the Provide Support chat widget and provisioning an agent console for staff. Functional capabilities aligned with the Chatbots and Conversational AI category include real time chat, canned responses, visitor monitoring, chat transcripts, and basic routing to available agents to manage product inquiries and order support.
Operational scope is small scale, with the application used by internal staff of 10 employees in the United States to handle customer support and sales inquiry workflows on the site. Governance is delivered through agent logins and web based administration for canned replies, availability scheduling, and transcript review to align frontline support processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Moat | Marketing Analytics | CRM | n/a | 2019 | 2019 |
In 2019, 1800ENDOSCOPE.COM deployed Oracle Moat as its Marketing Analytics solution on the company website. The implementation centers on site-level measurement, embedding Oracle Moat tags in page templates to capture viewability and attention signals across web inventory.
Oracle Moat was configured to collect viewability, attention and verification signals via page-level JavaScript tags and to surface those measurements through the Moat reporting interface. Configuration focused on campaign-level tagging and measurement scopes consistent with digital advertising workflows, with standard sampling and measurement controls enabled to support ad verification and attention analytics.
Operational responsibility resides with the small marketing and ad operations function, using Oracle Moat data to validate digital impressions and inform media measurement processes. Governance was structured around tag deployment policies and measurement controls embedded in the site tagging, with privacy and consent handling considered in the measurement flow to align collection with commercial advertising use cases.
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Tag Management | CRM |
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2018 | 2018 |
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