189 TAXI Azerbaijan
Hasan Abdullayev 5A,
Baku, AZ1001,
Azerbaijan
Baku, AZ1001,
Azerbaijan
994 12-565-31-89
Transportation
189 TAXI Azerbaijan Technographics
189 TAXI Azerbaijan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 189 TAXI Azerbaijan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 56 189 TAXI Azerbaijan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 189 TAXI Azerbaijan has purchased the following applications: Crocusoft AMC Platform for AP Automation in 2019, Sojern for Guest Management in 2019, JivoChat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 189 TAXI Azerbaijan is running and its propensity to invest more and deepen its relationship with Crocusoft , Sojern , TripAdvisor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 189 TAXI Azerbaijan revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 189 TAXI Azerbaijan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
189 TAXI Azerbaijan Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Crocusoft | Legacy | Crocusoft AMC Platform | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, 189 TAXI Azerbaijan implemented the Crocusoft AMC Platform. The rollout centered on a Crocusoft developed mobile application and supporting automation for the Baku taxi operator, using the Crocusoft AMC Platform as an AP Automation solution for payments and corporate taxi workflows.
The implementation delivered ordering workflows, corporate taxi process automation, and in app payment handling inside the Crocusoft AMC Platform. Use of Crocusoft’s money collection and AMC capabilities is inferred from the project description because the public case details payment features and automation, though the case page does not explicitly enumerate an AMC Platform module. Functional terminology aligned with AP Automation and payment processing was applied to billing orchestration, invoice or receipt generation, and operational reporting features.
Operational coverage was focused on the operator in Baku and targeted business functions in operations and finance, including dispatching, corporate account workflows, and payment reconciliation. Integrations are described at the functional level only, the project embedded in app payments and operational reporting into taxi ordering and corporate workflows without naming external systems.
Governance emphasis included workflow standardization for corporate accounts and centralized reporting to improve oversight of payments and operations. The documented outcome was improved payment options and enhanced operational reporting for the Baku taxi operator, reflecting the platform role of Crocusoft AMC Platform within AP Automation for 189 TAXI Azerbaijan.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, 189 TAXI Azerbaijan implemented Sojern as a Guest Management application on its website. The deployment of Sojern for Guest Management is concentrated on customer-facing web channels to support guest identification, session orchestration, and personalized experiences for taxi booking interactions. Sojern is used to instrument on-site guest behavior and manage consent-aware profiling within the website environment.
Configuration and operational ownership are centered in marketing and operations teams, who tuned Sojern parameters and guest engagement rules to match transportation customer workflows. Implementation activities included embedding Sojern scripts on key site pages, defining guest segmentation criteria, and enabling continuous session tracking and engagement orchestration within the site. The arrangement positions Sojern as the primary Guest Management capability for 189 TAXI Azerbaijan online customer engagement.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, 189 TAXI Azerbaijan implemented JivoChat as a web-embedded customer engagement tool. 189 TAXI Azerbaijan uses JivoChat in the Chatbots and Conversational AI category to support customer service and booking inquiry workflows on its public website, where the chat widget is the primary digital touchpoint for passenger interactions.
The deployment centered on a browser-based chat widget and agent console, with configuration focused on real-time visitor monitoring, live chat routing to on-duty agents, canned responses for frequent queries, and basic chatbot-driven greetings to qualify requests. JivoChat was provisioned to handle both automated conversational prompts and live agent escalation, aligning with common Chatbots and Conversational AI functional modules such as message threading, agent presence, and scripted reply libraries.
Operational scope covered front-line customer service and dispatch coordination within the Azerbaijan market, reflecting the companys compact 56 person organization and direct website engagement model. Governance emphasized agent role assignments, conversational scripting standards, and a web-first rollout, with training and process adjustments to incorporate chat handling into existing booking and customer support routines.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2016 | 2016 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at 189 TAXI Azerbaijan
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by 189 TAXI Azerbaijan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 189 TAXI Azerbaijan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 189 TAXI Azerbaijan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD 189 TAXI Azerbaijan Technographics
189 TAXI Azerbaijan is a Transportation organization based in Azerbaijan,
with around 56 employees and annual revenues of $3.0 million.
189 TAXI Azerbaijan operates a diverse technology stack with applications such as
Crocusoft AMC Platform, Sojern and JivoChat,
covering areas like AP Automation, Guest Management and Chatbots and Conversational AI.
189 TAXI Azerbaijan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Crocusoft, Sojern and JivoChat.
189 TAXI Azerbaijan recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2024, Google Cloud Platform (GCP) in 2021 and eSputnik Marketing Automation in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 189 TAXI Azerbaijan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 189 TAXI Azerbaijan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 189 TAXI Azerbaijan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.