AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

1C programs Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, 1C programs implemented JivoChat on its public website. JivoChat is deployed as a customer-facing chat and conversational interface, placed within the Chatbots and Conversational AI category. The implementation surfaces standard functional capabilities of the application, including a live chat widget, visitor session monitoring, canned responses and chat routing to on-site staff, and an offline message capture form. The deployment is web-embedded and scaled for a 20 person professional services firm focused on direct client engagement. Operationally, JivoChat is used to support customer-facing functions such as client support and sales inquiries through the website, with administration and message handling performed by front-office personnel. Configuration centered on widget placement, response templates, and routing rules consistent with Chatbots and Conversational AI workflows. Governance and rollout focused on website operations and front-office workflows rather than broad cross-enterprise program changes. At 1C programs, JivoChat serves as the primary Chatbots and Conversational AI application connecting website visitors to customer support and sales workflows.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alloka Legacy Alloka Call Tracking and Recording CRM n/a 2015 2015
In 2015, 1C programs deployed Alloka on its website in the Website apps category. Alloka was implemented as a customer-facing web component embedded into the corporate site to support online engagement and service workflows. Configuration work centered on embedding Alloka web integration, configuring client-side scripts and CMS connection points, and provisioning administrative access for internal users. Operational governance was established around website content and user-facing processes, with IT and marketing responsible for ongoing maintenance, updates, and access control.
CRM CRM 2018 2018
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2023 2023
Tag Management CRM 2022 2022
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at 1C programs

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 1C programs Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1C programs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1C programs digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 1C programs Technographics
1C programs is a Professional Services organization based in Russia, with around 20 employees and annual revenues of $2.0 million.
1C programs operates a diverse technology stack with applications such as JivoChat, Alloka and Sentry, covering areas like Chatbots and Conversational AI, Call Tracking and Recording and Application Performance Management.
1C programs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JivoChat, Alloka and Functional Software.
1C programs recently adopted applications including Yandex Cloud Platform in 2024, Unisender Email Marketing in 2023 and NetAngels Hosting in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1C programs’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 1C programs’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1C programs technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.