Yekaterinburg, 620142,
Russia
1C programs Technographics
1C programs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1C programs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 1C programs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1C programs has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2015, Alloka for Call Tracking and Recording in 2015, Sentry for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1C programs is running and its propensity to invest more and deepen its relationship with JivoChat , Alloka , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1C programs revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1C programs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1C programs Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, 1C programs implemented JivoChat on its public website. JivoChat is deployed as a customer-facing chat and conversational interface, placed within the Chatbots and Conversational AI category. The implementation surfaces standard functional capabilities of the application, including a live chat widget, visitor session monitoring, canned responses and chat routing to on-site staff, and an offline message capture form. The deployment is web-embedded and scaled for a 20 person professional services firm focused on direct client engagement.
Operationally, JivoChat is used to support customer-facing functions such as client support and sales inquiries through the website, with administration and message handling performed by front-office personnel. Configuration centered on widget placement, response templates, and routing rules consistent with Chatbots and Conversational AI workflows. Governance and rollout focused on website operations and front-office workflows rather than broad cross-enterprise program changes. At 1C programs, JivoChat serves as the primary Chatbots and Conversational AI application connecting website visitors to customer support and sales workflows.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alloka | Legacy | Alloka | Call Tracking and Recording | CRM | n/a | 2015 | 2015 |
In 2015, 1C programs deployed Alloka on its website in the Website apps category. Alloka was implemented as a customer-facing web component embedded into the corporate site to support online engagement and service workflows.
Configuration work centered on embedding Alloka web integration, configuring client-side scripts and CMS connection points, and provisioning administrative access for internal users. Operational governance was established around website content and user-facing processes, with IT and marketing responsible for ongoing maintenance, updates, and access control.
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2023 | 2023 |
|
|
|
|
|
Tag Management | CRM |
|
2022 | 2022 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at 1C programs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1C programs Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||