Cotia, 06704-512,
Brazil
1DB Technographics
1DB Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1DB and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 1DB employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1DB has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2019, Tray Commerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1DB is running and its propensity to invest more and deepen its relationship with JivoChat , Tray Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1DB revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1DB intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1DB Tech Stack and Enterprise Applications
1DB AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, 1DB deployed JivoChat on its public website to enable real-time customer engagement. The implementation used JivoChat, a solution in the Chatbots and Conversational AI category, instantiated as a web-embedded live chat widget and cloud-hosted conversational backend to capture visitor context and support browser-based agent consoles.
Deployment architecture centered on a lightweight client-side widget embedded in pages of the 1DB website, with configuration of agent availability, canned responses, and automated messaging workflows typical for Chatbots and Conversational AI implementations. Operational scope was explicitly customer-facing, supporting sales inquiries and front-line support for the small retail organization, and governance was managed through in-app admin settings that provisioned agent roles, presence hours, and notification preferences without requiring additional on-premises infrastructure.
|
1DB eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tray Commerce | Legacy | Tray Commerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at 1DB
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by 1DB Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||