Leeds, LS2 8LY,
United Kingdom
1st Locate (UK) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1st Locate (UK) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 302 1st Locate (UK) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1st Locate (UK) has purchased the following applications: Sage 50 for ERP Financial in 2015, Tencent WeChat for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1st Locate (UK) is running and its propensity to invest more and deepen its relationship with Sage , Tencent Cloud , eGain Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1st Locate (UK) revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1st Locate (UK) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, 1st Locate implemented Sage 50 as its ERP Financial application to centralize finance and billing operations. The Sage 50 deployment supported the finance function across the company’s UK operations and was used by finance staff at sites including the Merrion Centre in Leeds.
Sage 50 was configured to support core transactional workflows, with users raising invoices and occasional credit notes and manipulating Excel spreadsheets to calculate true invoice values prior to posting. Operational capabilities included accounts receivable processing, maintenance of Bacs payment records, an invoice register for audit trail purposes, and reconciliation of weekly client payments against the Actius payment log. Staff also collated data for monthly invoices according to client service level agreements and recorded those transactions in Sage 50 while providing supporting documentation for payments.
Governance and day to day workflow relied on finance assistant coordination, escalation and ad-hoc support from the Finance Manager, and formal procedures for setting up new client records when SLAs arrived. Processes emphasized SLA-driven billing and client query resolution, combining Sage 50 transactional posting with Excel-based calculation and external payment log matching to complete reconciliations.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tencent Cloud | Legacy | Tencent WeChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 1st Locate (UK) implemented Tencent WeChat as a web-facing conversational channel, embedding Tencent WeChat on its public website to provide real-time customer engagement. The deployment aligns the vendor application Tencent WeChat with customer support and commercial inquiry capture, positioning the chat interface as the primary conversational entry point for visitors.
The implementation leverages standard Chatbots and Conversational AI functional patterns, including conversational messaging, automated reply flows for common inquiries, FAQ handling, and structured handoff to human agents where escalation is required. Configuration focused on web embedding and session management, using the Tencent WeChat client to maintain session continuity and to present scripted conversational flows tailored to professional services buyer queries.
Operational ownership sits with customer-facing teams, integrating the Tencent WeChat channel into website touchpoints and support workflows, with the application serving marketing and customer service functions across the UK site. Governance emphasized channel-level configuration and message handling rules, ensuring consistent response templates and escalation paths within existing service processes.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2017 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Document Management | Content Management |
|
2013 | 2013 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
CRM | CRM |
|
2013 | 2013 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2010 | 2010 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||