AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

1st Locate (UK) Tech Stack and Enterprise Applications

1st Locate (UK) ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 50 ERP Financial ERP n/a 2015 2015
In 2015, 1st Locate implemented Sage 50 as its ERP Financial application to centralize finance and billing operations. The Sage 50 deployment supported the finance function across the company’s UK operations and was used by finance staff at sites including the Merrion Centre in Leeds. Sage 50 was configured to support core transactional workflows, with users raising invoices and occasional credit notes and manipulating Excel spreadsheets to calculate true invoice values prior to posting. Operational capabilities included accounts receivable processing, maintenance of Bacs payment records, an invoice register for audit trail purposes, and reconciliation of weekly client payments against the Actius payment log. Staff also collated data for monthly invoices according to client service level agreements and recorded those transactions in Sage 50 while providing supporting documentation for payments. Governance and day to day workflow relied on finance assistant coordination, escalation and ad-hoc support from the Finance Manager, and formal procedures for setting up new client records when SLAs arrived. Processes emphasized SLA-driven billing and client query resolution, combining Sage 50 transactional posting with Excel-based calculation and external payment log matching to complete reconciliations.
1st Locate (UK) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tencent Cloud Legacy Tencent WeChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, 1st Locate (UK) implemented Tencent WeChat as a web-facing conversational channel, embedding Tencent WeChat on its public website to provide real-time customer engagement. The deployment aligns the vendor application Tencent WeChat with customer support and commercial inquiry capture, positioning the chat interface as the primary conversational entry point for visitors. The implementation leverages standard Chatbots and Conversational AI functional patterns, including conversational messaging, automated reply flows for common inquiries, FAQ handling, and structured handoff to human agents where escalation is required. Configuration focused on web embedding and session management, using the Tencent WeChat client to maintain session continuity and to present scripted conversational flows tailored to professional services buyer queries. Operational ownership sits with customer-facing teams, integrating the Tencent WeChat channel into website touchpoints and support workflows, with the application serving marketing and customer service functions across the UK site. Governance emphasized channel-level configuration and message handling rules, ensuring consistent response templates and escalation paths within existing service processes.
Chatbots and Conversational AI AI-Powered Application 2017 2017
1st Locate (UK) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2017 2017
In 2017, 1st Locate implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across the organization. The deployment centralized corporate email, document collaboration, calendaring, and shared storage to support core business functions in the company's United Kingdom professional services operations. Google Workspace (Formerly Google G-Suite) was configured with domain-level administration and account provisioning, leveraging Gmail, Google Drive, Google Docs, Google Sheets, and Google Calendar as primary functional modules, with the Admin Console used for policy and access control. The implementation supports internal teams such as client services and administration across 1st Locate UK and is reflected in the company website configuration.
Collaboration Collaboration 2018 2018
1st Locate (UK) Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2013 2013
1st Locate (UK) eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
1st Locate (UK) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2021 2021
Call Center CRM 2021 2021
CRM CRM 2013 2013
1st Locate (UK) ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2010 2010
1st Locate (UK) PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
1st Locate (UK) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
1st Locate (UK) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at 1st Locate (UK)

First Name Last Name Title Function Department Email Phone
Head of IT Director IT
Senior Dialler Manager Manager Operations
Senior Operations Manager Manager Operations
Operations Manager Manager Finance
Head Of Sales Director Finance
Business Process Outsourcing Manager Manager Procurement
Head Of Service Delivery Director Finance
Owner CXO Finance
Customer Care Agent Manager Customer Service

Apps Being Evaluated by 1st Locate (UK) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1st Locate (UK) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1st Locate (UK) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 1st Locate (UK) Technographics
1st Locate (UK) is a Professional Services organization based in United Kingdom, with around 302 employees and annual revenues of $15.0 million.
1st Locate (UK) operates a diverse technology stack with applications such as Sage 50, Tencent WeChat and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
1st Locate (UK) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Tencent Cloud and Google.
1st Locate (UK) recently adopted applications including PostHog in 2022, WooCommerce in 2021 and Genius Dialer in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1st Locate (UK)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 1st Locate (UK)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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