Southampton, SO16 7QJ,
United Kingdom
1St Touch Technographics
1St Touch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1St Touch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27 1St Touch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1St Touch has purchased the following applications: Slack Connect for Collaboration in 2022, AppRiver Secure Cloud for Secure Email Gateways (SEGs), Archive as a Service (AaaS) in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1St Touch is running and its propensity to invest more and deepen its relationship with Salesforce , AppRiver or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1St Touch revenues, which have grown to $35.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1St Touch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1St Touch Tech Stack and Enterprise Applications
1St Touch Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, 1St Touch implemented Slack Connect as its Collaboration platform. Slack Connect is observable on the company website, indicating an externally accessible implementation that surfaces Slack Connect for client and partner engagement as well as internal messaging.
The implementation centers on core Collaboration capabilities, including channel-based messaging, direct messaging, file sharing, and external Slack Connect channels to support customer engagement and project delivery functions. Configuration and governance are aligned with Collaboration platform patterns, including workspace-level access controls, channel governance for client access, and workspace configuration to separate internal and external collaboration, with usage concentrated in client-facing and delivery teams.
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1St Touch CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AppRiver | Legacy | AppRiver Secure Cloud | Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity | n/a | 2013 | 2013 |
In 2013, 1St Touch deployed AppRiver Secure Cloud to provide hosted email protection and retention for its corporate communications. The deployment uses Secure Email Gateways (SEGs),Archive as a Service (AaaS) capabilities to secure and archive email traffic associated with the company website and the firm’s corporate domain.
AppRiver Secure Cloud was configured to operate as a cloud-hosted email filtering and archival layer, implementing standard SEG functions such as inbound and outbound filtering, spam and phishing protection, malware scanning, and policy-based encryption and routing. The Archive as a Service capability provides centralized, immutable message retention and indexed search to support records retention and review workflows, with administrative controls for retention policies and legal hold management.
Operational scope covers the full email estate for the United Kingdom based professional services firm, consolidating email security and retention under a single cloud service managed by the internal IT team. Governance was focused on central policy administration and mailbox routing through the AppRiver Secure Cloud console, with the service instrumented to handle messages generated via the company website as well as standard corporate email flows.
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IT Decision Makers and Key Stakeholders at 1St Touch
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by 1St Touch Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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