Boston, 02210, MA,
United States
1upHealth Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1upHealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 1upHealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1upHealth has purchased the following applications: Lever by Employ for Applicant Tracking System in 2021, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1upHealth is running and its propensity to invest more and deepen its relationship with Employ , Greenhouse , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1upHealth revenues, which have grown to $21.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1upHealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, 1upHealth implemented Lever by Employ as its Applicant Tracking System and instrumented Lever on its public website to capture external candidate applications. The deployment aligns the 150 person professional services firm around a single recruiting platform, with Lever by Employ serving the Applicant Tracking System for corporate hiring and talent acquisition workflows.
Configuration focused on standard Applicant Tracking System capabilities, including job posting and career site integration, candidate data capture from web forms, configurable pipeline stages, interview scheduling coordination, and offer management workflows. Lever by Employ was configured to standardize requisition creation, candidate sourcing fields, and automated email templates to support HR and recruiting processes.
Operational coverage centers on the recruiting and human resources functions within the United States, with the ATS embedded on the public website to route applicants into structured hiring pipelines. Governance included role based access and approvals for requisitions and offers, plus process alignment to enforce consistent interview and hiring stages across teams.
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Applicant Tracking System | HCM |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, 1upHealth deployed Drift AI Chatbot on its public website. The Drift AI Chatbot functions as a Chatbots and Conversational AI layer embedded as an on-page conversational widget backed by Drift cloud services, providing real-time visitor engagement. Deployment architecture centers on a client-side widget for session capture and a cloud-hosted conversational engine for intent detection and response orchestration. This implementation serves as the primary web engagement channel for external site visitors.
Configuration emphasizes conversational playbooks, automated qualification flows, and live agent handoff to support marketing and sales workflows. The Drift AI Chatbot was configured to capture lead context, surface meeting scheduling options, and route higher-value conversations to human operators according to scripted routing rules. Governance is managed through centralized conversation templates and iterative playbook updates controlled by marketing operations, aligning chatbot behavior with corporate messaging and website content. The arrangement positions 1upHealth Drift AI Chatbot Chatbots and Conversational AI as a front-line system for web-based customer engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Lead Generation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2025 | 2025 |
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