1WorldSync
300 S Riverside Plaza 1400,
Chicago, 60606, IL,
United States
Chicago, 60606, IL,
United States
1 866-280-4013
Professional Services
1WorldSync Technographics
1WorldSync Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 1WorldSync and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 1WorldSync employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1WorldSync has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Terminus Chat Experiences for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1WorldSync is running and its propensity to invest more and deepen its relationship with Oracle , Zuora , Terminus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1WorldSync revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1WorldSync intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
1WorldSync Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, 1WorldSync implemented Oracle NetSuite ERP as its ERP Financial platform. The deployment targeted centralization of financial applications to support the company’s global team and to establish scalable processes across finance and accounting as part of a multi-year optimization roadmap.
Configuration and functional scope emphasized ERP Financial capabilities common to this class of applications, including general ledger, accounts payable, accounts receivable, billing and financial reporting. The NetSuite Administrator role based in Chicago was defined to lead solution engineering, recommend process improvements, and configure and extend Oracle NetSuite ERP to align workflows with business requirements.
Operational workstreams prioritized automating interfaces between Oracle NetSuite ERP and key business processes, with the administrator partnering with various business teams to design and implement those integrations. The implementation covered finance, accounting, revenue operations and billing functions, with local administration reporting into the VP, Technology Operations to coordinate cross-functional change.
Governance established a centralized NetSuite Administration function responsible for ongoing configuration, process governance and enhancement prioritization, and set expectations that the administrator would contribute to optimizing and automating the company’s financial applications landscape over the following years to support growth and initiatives.
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Subscription and Recurring Billing | ERP Financial Management |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus Chat Experiences | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, 1WorldSync implemented Terminus Chat Experiences on its public website to centralize conversational engagement. The deployment used RambleChat as the front end and aligns with the Chatbots and Conversational AI category to support website customer engagement, lead capture, and self service for marketing and support functions.
Terminus Chat Experiences was configured to provide a conversational user interface with scripted flows for product information, FAQ resolution, and lead qualification, reflecting standard Chatbots and Conversational AI capabilities. Configuration work focused on message templates, intent-driven routing, session transcript capture, and fallback handoff to human agents for complex queries, with content management controls maintained by marketing and customer support.
The implementation architecture is website embedded, relying on the RambleChat widget to surface Terminus Chat Experiences across key web pages, concentrating operational coverage on public site interactions rather than internal systems. Governance emphasized conversational content lifecycle, template versioning, and ownership by cross functional teams to ensure consistent messaging and operational readiness.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, 1WorldSync implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform to consolidate core productivity and communication capabilities. The deployment is visible as Google Apps for Business on the company website and was provisioned for the enterprise workforce of roughly 400 employees in the United States.
The Google Workspace (Formerly Google G-Suite) implementation centered on standard collaboration modules, including enterprise email, calendar, cloud document creation and editing, and team file storage, along with synchronous communication tools for meetings and messaging. Configuration work aligned with Collaboration category practices, encompassing domain-based account provisioning, organizational units for access segmentation, and administrator controls for sharing and retention.
Operational coverage emphasized company-wide productivity and internal communication business functions, with the platform serving as the central hub for document collaboration, scheduling, and knowledge exchange. Public-facing signals indicate Google Apps for Business was also used to support web-hosted content and corporate email routing.
Governance was organized through centralized administration in the Google admin console, enabling role-based account management and policy enforcement across the organization, while phased user onboarding and organizational unit configuration structured the rollout.
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Collaboration | Collaboration |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Complaint Management | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at 1WorldSync
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Apps Being Evaluated by 1WorldSync Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 1WorldSync IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 1WorldSync digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD 1WorldSync Technographics
1WorldSync is a Professional Services organization based in United States,
with around 400 employees and annual revenues of $55.0 million.
1WorldSync operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Terminus Chat Experiences and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
1WorldSync has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Terminus and Google.
1WorldSync recently adopted applications including
Zuora Billing in 2021, Terminus Chat Experiences in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 1WorldSync’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates 1WorldSync’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 1WorldSync technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.