Limassol, 3055,
Cyprus
1xBet Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 1xBet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 1xBet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 1xBet has purchased the following applications: Mews Property Management for Hotel Property Management in 2025, RedHelper for Chatbots and Conversational AI in 2015, Google Charts for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 1xBet is running and its propensity to invest more and deepen its relationship with Mews Systems , ResNexus , RedHelper or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 1xBet revenues, which have grown to $655.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 1xBet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, 1xBet implemented Mews Property Management as its Hotel Property Management solution and is using Mews Property Management on their website. The deployment centers on embedding the Mews Property Management booking and guest-facing capabilities into the public web booking flow for 1xBet, reflecting a web-first approach to reservations for the company based in Cyprus.
Configuration emphasized core property management modules aligned with the Hotel Property Management category, including the reservations and booking engine, front desk operations and check-in workflows, guest profile and CRM data capture, rate and inventory management, billing and payments automation, and housekeeping scheduling. The Mews Property Management application was configured to support web-driven reservation capture, automated confirmations, and invoice generation to streamline booking-to-stay processes.
Operational coverage spans reservations, front office, guest services, and finance teams, with access provisioned through the website booking channel and internal staff consoles. Governance incorporated role-based access controls, centralized user provisioning, and data ownership policies for guest records and financial transactions, and the rollout sequencing prioritized the online booking channel followed by internal operational adoption with permissions and audit logging controls in place.
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Reservation and Booking Management | ERP Services and Operations |
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2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RedHelper | Legacy | RedHelper | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, 1xBet implemented RedHelper on its website. The deployment uses RedHelper, classified under Chatbots and Conversational AI, to provide web-based conversational engagement for the leisure and hospitality operator 1xBet.
The implementation centers on embedding the RedHelper chat widget into public site pages to capture inbound inquiries and initiate conversational flows. Functional capabilities observed include real-time chat routing to online agents, templated conversational scripts for common queries, and session persistence across page navigation to maintain continuity of customer interactions.
Operational coverage is focused on the web channel and front-line customer service functions, supporting player account questions and general customer support traffic. Governance elements emphasize centralized conversation templates, administrative controls for agent availability and escalation, and content localization to support multilingual message sets while retaining web-first deployment architecture.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Charts | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, 1xBet implemented Google Charts on its public website to provide web-based data visualization supporting Analytics and BI workflows. Google Charts is embedded as the visualization layer for site reporting and customer-facing charts, rendering interactive visualizations and tables directly in browser pages. The deployment establishes 1xBet Google Charts Analytics and BI for website reporting and user-facing visualization across the company web properties.
Deployment uses the Google Charts JavaScript library loaded into page templates, with chart modules configured to render line, bar, pie and table visualizations from in-page data objects or JSON payloads supplied to the browser. The operational scope is the 1xBet website, supporting analytics and marketing reporting and interactive dashboards embedded in account and promotional pages. Governance is handled through front-end release cycles and content template updates, with configuration and visualization changes applied via page-level scripts and CMS-driven templates.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2014 | 2014 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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