AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

2 S Service and Specialties Tech Stack and Enterprise Applications

2 S Service and Specialties ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exact Software Legacy Exact Online ERP Financial ERP n/a 2021 2021
In 2021, 2 S Service and Specialties implemented Exact Online as their ERP Financial solution. The deployment for the Netherlands based manufacturing company with 10 employees uses Exact Online in a cloud hosted configuration to centralize core financial management and accounting workflows, and Exact Online is used on their website. Functional modules configured include core general ledger accounting, accounts receivable and payable, invoicing, bank reconciliation, and statutory VAT reporting, reflecting a small business finance footprint. Operational coverage is focused on back office finance and administrative functions, with configuration tuned to centralized finance user access and small team processes.
2 S Service and Specialties AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Smartsupp.com Legacy Smartsupp.com Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, 2 S Service and Specialties implemented Smartsupp.com as a customer engagement channel. Smartsupp.com is deployed as a website-embedded chat solution in the Chatbots and Conversational AI category and serves as the primary online contact point on the company website. The deployment focuses on standard chat widget capabilities, including live chat, automated welcome messages, visitor session tracking, and persistent chat transcripts. Configuration work emphasized widget placement, canned replies for frequent inquiries, and simple availability scheduling to align with the small team handling requests. Operational coverage is limited to the customer-facing website and targets inbound sales and support inquiries originating from product and contact pages. The implementation is lightweight, designed to capture leads and manage service questions directly through the embedded Smartsupp.com chat interface. Governance is managed within the small company structure, with control handed to a designated administrator responsible for message routing rules, canned response updates, and basic user access. Rollout and ongoing management rely on minimal process overhead, using chat session handling and escalation procedures that fit the company size and staffing levels.
2 S Service and Specialties Collaboration
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VAR/SI
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, 2 S Service and Specialties implemented Microsoft 365 as its cloud hosted Collaboration platform. The implementation established a Microsoft 365 tenant to support the Netherlands based manufacturing firm of roughly 10 employees, and the deployment is visible through services linked to the corporate website. Microsoft 365 is used to centralize core collaboration and productivity for the company. Microsoft 365 provides Collaboration capabilities typical of the vendor suite, including hosted email, chat and meetings, document libraries and file sync, and Office productivity applications, which the company uses for internal communication and document management. Administrative controls are handled through the Microsoft 365 admin center with user provisioning and access management aligned to a small company operational model. This positions 2 S Service and Specialties Microsoft 365 Collaboration to support internal communication and document management.
2 S Service and Specialties IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018

IT Decision Makers and Key Stakeholders at 2 S Service and Specialties

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 2 S Service and Specialties Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 2 S Service and Specialties IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 2 S Service and Specialties digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 2 S Service and Specialties Technographics
2 S Service and Specialties is a Manufacturing organization based in Netherlands, with around 10 employees and annual revenues of $1.0 million.
2 S Service and Specialties operates a diverse technology stack with applications such as Exact Online, Smartsupp.com and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
2 S Service and Specialties has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Exact Software, Smartsupp.com and Microsoft.
2 S Service and Specialties recently adopted applications including Exact Online in 2021, Smartsupp.com in 2020 and Microsoft Azure Cloud Services in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 2 S Service and Specialties’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 2 S Service and Specialties’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 2 S Service and Specialties technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.