Chandler, 85226, AZ,
United States
20 20 Image Eye Ctr Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 20 20 Image Eye Ctr and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 20 20 Image Eye Ctr employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 20 20 Image Eye Ctr has purchased the following applications: InstaMed Payment Processing for Payment Processing in 2020, LiveChat for Chatbots and Conversational AI in 2018, Formstack Forms for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 20 20 Image Eye Ctr is running and its propensity to invest more and deepen its relationship with InstaMed , LiveChat, Inc. , Formstack or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 20 20 Image Eye Ctr revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 20 20 Image Eye Ctr intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InstaMed | Legacy | InstaMed Payment Processing | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, 20 20 Image Eye Ctr deployed InstaMed Payment Processing on its public website. InstaMed Payment Processing in the Payment Processing category was implemented as a web-hosted payment capture solution to accept online patient payments and centralize transactional records.
Configuration work centered on embedding the vendor hosted payment interface into the clinic website, establishing a secure checkout flow for card and electronic payments and minimizing direct card handling by staff. Functional capabilities implemented align with Payment Processing norms, including secure card entry via a hosted form, support for electronic payment methods, tokenization for stored payment references, and transaction reporting to support reconciliation workflows.
Operational scope covered patient billing and front-desk collections at the clinic location in the United States, with administrative users responsible for payment operations and reconciliations. The rollout was executed through website integration and updated staff procedures to route online payments through InstaMed Payment Processing, and governance emphasized reducing PCI exposure and maintaining centralized payment recordkeeping.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formstack | Legacy | Formstack Forms | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, 20 20 Image Eye Ctr implemented Formstack Forms on its website as a Customer Experience application. The deployment is web-embedded using Formstack Forms to deliver patient-facing web forms for contact capture and appointment requests, configured with conditional logic, field validation, and structured data capture to support front-office intake workflows.
Operational scope is focused on the clinic website and front-office administrative processes, with form submissions captured in Formstack and routed to administrative users for review and follow up. Governance covered form versioning and submission handling procedures to align form workflows with clinic scheduling and patient communication, leveraging standard Formstack Forms capabilities such as embedding, conditional logic, and submission routing within the Customer Experience category.
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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