Indianapolis, 46240-4370, IN,
United States
20 20 Institute Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 20 20 Institute and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 20 20 Institute employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 20 20 Institute has purchased the following applications: Liquid Web Cloud Servers for Application Hosting and Computing Services in 2012, Convirza Call Tracking for Call Tracking and Recording in 2017, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 20 20 Institute is running and its propensity to invest more and deepen its relationship with Liquid Web , Convirza , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 20 20 Institute revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 20 20 Institute intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 | ||
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Convirza | Legacy | Convirza Call Tracking | Call Tracking and Recording | CRM | n/a | 2017 | 2017 | In 2017, 20 20 Institute implemented Convirza Call Tracking to instrument inbound voice leads from its website. Convirza Call Tracking is deployed on the 20 20 Institute website in the United States and is positioned within the Call Tracking and Recording category. The deployment leverages Convirza Call Tracking capabilities common to Call Tracking and Recording solutions, including browser-side dynamic number insertion to attribute calls to online campaigns, call recording for session capture, and session level attribution exposed through analytics dashboards. Configuration work included provisioning tracking number pools, setting call recording parameters, and establishing campaign attribution reporting within the Convirza Call Tracking implementation. Operational coverage centers on marketing and patient intake workflows where recorded call data and attribution signal lead sources and support qualification. Governance focused on recording consent and retention configuration consistent with call recording practices, and rollout was executed via website instrumentation without changes to core back office systems. | |
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Customer Engagement | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 | ||
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Collaboration | Collaboration |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Adoption | HCM |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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