London, EC2V 5DE,
United Kingdom
21:12 Communications Technographics
21:12 Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 21:12 Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 21:12 Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 21:12 Communications has purchased the following applications: Microsoft 365 for Collaboration in 2018, Automattic Jetpack CRM for CRM in 2018, Elastic Email API for Transactional Email in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21:12 Communications is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21:12 Communications revenues, which have grown to $57.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21:12 Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
21:12 Communications Tech Stack and Enterprise Applications
21:12 Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, 21:12 Communications deployed Microsoft 365 as its Collaboration platform. The small professional services firm headquartered in the United Kingdom is using Microsoft 365 on their website and to centralize cloud-based productivity for its 28 employees.
The Microsoft 365 implementation emphasizes Collaboration capabilities typical of the product, including hosted email, real-time chat and meetings, cloud document libraries, file synchronization, and shared calendaring to support internal teams and client communications. 21:12 Communications uses Microsoft 365 in the Collaboration category to support internal communication, document management, and client engagement workflows across the business.
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Collaboration | Collaboration |
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2022 | 2022 |
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21:12 Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, 21:12 Communications implemented Automattic Jetpack CRM as its CRM on the company website. The Automattic Jetpack CRM deployment is used to centralize contact records and manage client engagement for this professional services firm, providing a website‑embedded front end for inbound lead capture and contact management.
Configuration focused on contact and company records, pipeline stage management, and basic email outreach automation consistent with CRM functional workflows. Operational ownership is concentrated in marketing and account management, with the website acting as the primary data collection surface and the CRM serving sales and client management functions.
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21:12 Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Elastic Email | Legacy | Elastic Email API | Transactional Email | PaaS | n/a | 2018 | 2018 |
In 2018, 21:12 Communications implemented Elastic Email API to provide programmatic transactional messaging on its website. The Elastic Email API integration addresses core Transactional Email requirements by handling triggered message delivery, template-based notifications and API-driven send requests originating from website forms and content workflows, centralizing customer-facing notification flows through the Elastic Email API.
The implementation uses an API-first integration pattern where the website backend invokes Elastic Email API endpoints, aligning with category-aligned capabilities such as SMTP relay fallback, event callbacks and delivery status monitoring commonly associated with Transactional Email platforms. Operational scope is focused on website-driven communications and internal support workflows, with template configuration and send governance managed by the firm s communications and web operations processes, and Elastic Email API serving as the central transactional messaging endpoint for site-originated events.
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21:12 Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at 21:12 Communications
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Apps Being Evaluated by 21:12 Communications Executives
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