AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

21:12 Communications Tech Stack and Enterprise Applications

21:12 Communications Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, 21:12 Communications deployed Microsoft 365 as its Collaboration platform. The small professional services firm headquartered in the United Kingdom is using Microsoft 365 on their website and to centralize cloud-based productivity for its 28 employees. The Microsoft 365 implementation emphasizes Collaboration capabilities typical of the product, including hosted email, real-time chat and meetings, cloud document libraries, file synchronization, and shared calendaring to support internal teams and client communications. 21:12 Communications uses Microsoft 365 in the Collaboration category to support internal communication, document management, and client engagement workflows across the business.
Collaboration Collaboration 2022 2022
21:12 Communications CRM
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Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2018 2018
In 2018, 21:12 Communications implemented Automattic Jetpack CRM as its CRM on the company website. The Automattic Jetpack CRM deployment is used to centralize contact records and manage client engagement for this professional services firm, providing a website‑embedded front end for inbound lead capture and contact management. Configuration focused on contact and company records, pipeline stage management, and basic email outreach automation consistent with CRM functional workflows. Operational ownership is concentrated in marketing and account management, with the website acting as the primary data collection surface and the CRM serving sales and client management functions.
21:12 Communications PaaS
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Elastic Email Legacy Elastic Email API Transactional Email PaaS n/a 2018 2018
In 2018, 21:12 Communications implemented Elastic Email API to provide programmatic transactional messaging on its website. The Elastic Email API integration addresses core Transactional Email requirements by handling triggered message delivery, template-based notifications and API-driven send requests originating from website forms and content workflows, centralizing customer-facing notification flows through the Elastic Email API. The implementation uses an API-first integration pattern where the website backend invokes Elastic Email API endpoints, aligning with category-aligned capabilities such as SMTP relay fallback, event callbacks and delivery status monitoring commonly associated with Transactional Email platforms. Operational scope is focused on website-driven communications and internal support workflows, with template configuration and send governance managed by the firm s communications and web operations processes, and Elastic Email API serving as the central transactional messaging endpoint for site-originated events.
21:12 Communications IaaS
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Previous System
Application
Category
Market
VAR/SI
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Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at 21:12 Communications

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by 21:12 Communications Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from 21:12 Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the 21:12 Communications digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 21:12 Communications Technographics
21:12 Communications is a Professional Services organization based in United Kingdom, with around 28 employees and annual revenues of $57.5 million.
21:12 Communications operates a diverse technology stack with applications such as Microsoft 365, Automattic Jetpack CRM and Elastic Email API, covering areas like Collaboration, CRM and Transactional Email.
21:12 Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Automattic and Elastic Email.
21:12 Communications recently adopted applications including Slack Connect in 2022, Cloudflare CDN in 2022 and Microsoft 365 in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of 21:12 Communications’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates 21:12 Communications’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete 21:12 Communications technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.