AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

21CT Research Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2023 2023
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Functional Software Legacy Sentry Application Performance Management ITSM n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Help Scout Legacy Help Scout Customer Support CRM n/a 2023 2023 In 2023, 21CT Research implemented Help Scout as its Customer Support platform. The deployment uses Help Scout as a cloud hosted SaaS instance and is embedded on the company website to capture and route visitor inquiries. The implementation is oriented toward web based ticket capture and centralized conversation handling to support client services workflows. Help Scout is configured to centralize email and web conversations into a shared inbox with conversation assignment, threaded customer histories, and basic reporting to support day to day case handling. Operational scope is the small customer facing team at 21CT Research, with administration maintained through a primary administrator account and lightweight routing rules that assign incoming web inquiries to owners. The configuration also exposes self service knowledge content to website visitors while maintaining continuity between web and email support channels.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Content Management Content Management 2023 2023
IT Decision Makers and Key Stakeholders at 21CT Research
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by 21CT Research Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD 21CT Research Technographics

21CT Research is a Professional Services organization based in Thailand, with around 10 employees and annual revenues of $2.0 million.

21CT Research operates a diverse technology stack with applications such as Google Cloud Platform (GCP), Sentry and Help Scout, covering areas like Application Hosting and Computing Services, Application Performance Management and Customer Support.

21CT Research has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Functional Software and Help Scout.

21CT Research recently adopted applications including Google Cloud Platform (GCP) in 2023, Wix Hosting in 2023 and Google Cloud CDN in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 21CT Research’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 21CT Research’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 21CT Research technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.