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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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21Done.Ph
Location
x,
Pasig, x,
Philippines
Website
https://www.21done.ph/
Phone
x
Artw industry
Retail
Employee
Revenue

21Done.Ph Technographics

21Done.Ph Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by 21Done.Ph and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 21Done.Ph employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that 21Done.Ph has purchased the following applications: WooCommerce for eCommerce in 2019, Awesome Support for IT Service Management in 2021, Cloudflare CDN for Content Delivery Network in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems 21Done.Ph is running and its propensity to invest more and deepen its relationship with Automattic , Awesome Support , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing 21Done.Ph revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21Done.Ph intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

21Done.Ph Data, Technology Stack, and Enterprise Applications
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Awesome Support Legacy Awesome Support IT Service Management ITSM n/a 2021 2021
In 2021, 21Done.Ph deployed Awesome Support on its website. Awesome Support is used as an IT Service Management solution to provide a customer-facing helpdesk and ticketing channel for the retail site, handling service case intake and customer inquiries directly through the public web interface. The deployment is implemented as an embedded web support interface tied to the company website, making Awesome Support the primary IT Service Management tool for customer support and service case management at 21Done.Ph. This configuration supports web-first support workflows appropriate to the retailer's small team size. Configuration emphasizes core IT Service Management capabilities common to the category, including ticket intake and routing, a customer portal for case submission, a knowledge base for self-service, automated acknowledgement messaging, role-based access for support agents, and basic reporting for case volume. Operational coverage is focused on customer support and e-commerce operations, with support agents using the Awesome Support interface on the website to triage and resolve customer issues. Governance is oriented around ticket ownership and process-driven triage, aligning helpdesk workflows to the organization’s compact support team and web-centric service model.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2022 2022
IT Decision Makers and Key Stakeholders at 21Done.Ph
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by 21Done.Ph Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD 21Done.Ph Technographics

21Done.Ph is a Retail organization based in Philippines, with around 10 employees and annual revenues of $1.0 million.

21Done.Ph operates a diverse technology stack with applications such as WooCommerce, Awesome Support and Cloudflare CDN, covering areas like eCommerce, IT Service Management and Content Delivery Network.

21Done.Ph has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Automattic, Awesome Support and Cloudflare.

21Done.Ph recently adopted applications including Cloudflare CDN in 2022, Awesome Support in 2021 and WooCommerce in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of 21Done.Ph’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates 21Done.Ph’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete 21Done.Ph technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.