Langley, V2Y 2C1, BC,
Canada
21St Century Roofers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by 21St Century Roofers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 21St Century Roofers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that 21St Century Roofers has purchased the following applications: HostGator for Application Hosting and Computing Services in 2015, Apple Business Chat for Chatbots and Conversational AI in 2021, Podium Interaction Management for Customer Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21St Century Roofers is running and its propensity to invest more and deepen its relationship with HostGator , Apple , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21St Century Roofers revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21St Century Roofers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| HostGator | Legacy | HostGator | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Business Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021, 21St Century Roofers deployed Apple Business Chat on its corporate website. The Apple Business Chat implementation sits in the Chatbots and Conversational AI category and is focused on customer engagement and lead capture for a small construction services firm. The implementation is a lightweight web-based integration embedded on contact and quote pages, using Apple Business Chat to present business hours, quick reply options, and a guided inquiry flow that captures customer intent and contact details. In operational terms the deployment routes inbound messages to the company operations team for sales and service triage, with governance centered on shared inbox ownership, scripted responses and simple escalation paths to phone or scheduled site visits. Apple Business Chat for 21St Century Roofers supports the business functions of customer engagement and lead qualification within the Chatbots and Conversational AI category. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2021 | 2021 | In 2021, 21St Century Roofers implemented Podium Interaction Management to handle customer interactions via its public website, addressing its Customer Engagement requirements for a small Canadian roofing firm. The deployment is scoped to a single-site, 10-employee operation in Canada and centers on embedding Podium Interaction Management as the web-facing engagement layer on the company site. Configuration and functional focus emphasize conversational messaging and web-based interaction workflows common to Customer Engagement platforms, including centralized inbound message handling, lead capture forms, and automated outreach templates. Podium Interaction Management was used to consolidate customer messages into a single interaction stream, enable structured response workflows, and support appointment or inquiry routing to local staff. Integrations are limited to the website embedding noted in the source, with the application operating as a vendor-hosted SaaS interaction layer that routes customer communications to internal users. Operational impact concentrates on customer service, lead intake, and local sales outreach processes, with governance implemented through role-based inbox assignments and simple routing rules appropriate to a small-team rollout. | |
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Tag Management | CRM |
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2018 | 2018 |
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