Walnut Creek, 94596, CA,
United States
21Tech Technographics
21Tech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by 21Tech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 21Tech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
21Tech has purchased the following applications: Oracle Taleo Learn for Learning and Development in 2014, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems 21Tech is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing 21Tech revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for 21Tech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
21Tech Tech Stack and Enterprise Applications
21Tech HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Taleo Learn | Learning and Development | HCM | n/a | 2014 | 2013 |
In 2014, 21Tech implemented Oracle Taleo Learn to establish a centralized Learning and Development capability for the organization. The deployment named Oracle Taleo Learn was positioned to support employee education workflows and manager-driven learning programs within the Professional Services firm.
The implementation focused on core Learning and Development functionality consistent with an LMS, including a searchable learning catalog, course administration, enrollment workflows, compliance tracking, learner profiles, and standardized reporting for HR administrators. Configuration work emphasized role-based access for HR and people managers, templated course structures for recurring training, and administrative controls for course lifecycle management.
21Tech continued to use Taleo as its applicant tracking system on the company website while Oracle Taleo Learn was provisioned to serve internal training and onboarding needs. Operational ownership rested with HR and people operations, who managed content, learner assignments, and reporting across the organization, and rollout was executed as an internal learning program rather than a public-facing service.
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Recruiting, Applicant Tracking System | HCM |
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2011 | 2011 |
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21Tech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, 21Tech implemented Salesforce Sales Cloud as its primary sales platform. The deployment uses Salesforce Sales Cloud on their website and positions the application within a Sales Automation,CRM,Sales Engagement context to centralize inbound lead handling and customer records.
The implementation configured core Sales Cloud capabilities including web-based lead capture, contact and account management, opportunity management, pipeline visualization, activity tracking, and sales engagement workflows. Salesforce Sales Cloud was instrumented to support staged opportunity progression and to capture engagement history for account teams.
Operationally the solution is delivered as a cloud SaaS instance connected to the company website, funneling web inquiries into CRM records and routing leads to the sales and account management function. The system supports sales pipeline management and ongoing customer engagement for 21Techs U.S. professional services operations.
Governance for the rollout emphasized centralized CRM ownership, defined user roles, and standardized sales process workflows to enforce consistent lead-to-opportunity routing and activity capture. Configuration and process controls were applied to sustain data hygiene and to embed Salesforce Sales Cloud into routine sales and account management practices.
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21Tech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
In 2014, 21Tech implemented Microsoft Azure Cloud Services to host its public website and customer facing applications. The deployment is classified under Application Hosting and Computing Services and serves as the primary cloud platform for delivering web content and application runtime for the company’s United States operations.
The implementation leveraged core platform and infrastructure capabilities of Microsoft Azure Cloud Services, including cloud virtual machines and platform services for application runtime, cloud storage for static content and backups, and networking constructs for DNS and traffic routing. Configuration followed standard web hosting patterns with elastic compute and storage provisioning, automated provisioning workflows, and monitoring instrumentation to maintain site availability.
Operational ownership is concentrated in 21Tech IT and web teams who manage subscription governance, role based access controls, and deployment pipelines for site updates. Governance emphasized centralized cloud account management and process adjustments to move website release and provisioning tasks into cloud oriented operational workflows.
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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21Tech CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at 21Tech
Apps Being Evaluated by 21Tech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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